POST
message
Failing device or
problem found
Suggested action
11xx
Serial port error
Verify that the serial cable is connected correctly.
1162
Serial port configuration
error
Start the Configuration/Setup Utility program and
ensure that the IRQ and I/O port assignments
needed by the serial port are available.
1601
BIOS code update
needed
Download and install the latest level of system BIOS
code.
1800
PCI adapter hardware
interrupt
Start the Configuration/Setup Utility program and
verify that the interrupt resource settings are correct.
2400 2462
Video adapter and
memory
Call for service.
00180xxx
A PCI adapter requested
a resource that is not
available
Start the Configuration/Setup Utility program and
ensure that the resources needed by the PCI
adapter are available.
012980xx
012981xx
Data for microprocessor
Download and install the latest level of system BIOS
code.
I9990305
POST could not find an
operating system
Install your operating system.
Troubleshooting chart
Notes:
1. See “Solving Problems” in the
User’s Guide
on the IBM
IntelliStation
Documentation
CD for more detailed troubleshooting charts.
2. If you cannot find the problem in the troubleshooting chart, run the diagnostic
programs. If you have run the diagnostic test programs, or if running the tests
does not detect the problem, call for service.
CD-ROM drive problems
CD-ROM Drive symptom
Suggested action
CD-ROM drive is not
recognized.
Verify that:
v
The IDE channel to which the CD-ROM drive is attached (primary or secondary)
is enabled in the Configuration/Setup Utility program.
v
All cables and jumpers are installed correctly.
v
The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
CD is not working properly.
Clean the CD.
If the problem remains, call for service.
CD-ROM drive tray is not
working. (The computer must be
turned on.)
Insert the end of a straightened paper clip into the manual tray-release opening.
If the problem remains, call for service.
Chapter 5. Solving problems
45
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