Chapter 5. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your computer.
If you cannot locate and correct the problem using the information in this section,
see Appendix A, “Getting help and technical assistance” on page 51 and “Solving
problems” in the
User’s Guide
on the IBM
IntelliStation Documentation
CD.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
v
POST beep codes and error messages
The power-on self-test (POST) indicates the detection of a problem. See
“Power-on self-test (POST)” on page 44 and “POST error messages” on page 44
for information.
v
Diagnostic programs and error messages
The diagnostic programs are provided on the
Device Drivers and IBM Enhanced
Diagnostics
CD. These programs test the major components of your computer.
Note:
See “Solving problems” in the
User’s Guide
on the IBM
IntelliStation
Documentation
CD for information about the diagnostic programs.
v
Troubleshooting chart
This chart lists problem symptoms and steps to correct the problems. See the
“Troubleshooting chart” on page 45 for information.
v
System-board error LEDs
An LED on the system board might also be lit to help isolate an error indicated
by the system error LED on the front of the computer. See the “System-board
error LEDs” on page 48 for more information.
© Copyright IBM Corp. 2002
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