v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
201-819-xxx
Aborted the memory self test because the
START-END address ranges are located in the
restricted area of memory.
1.
If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See “Turning off the blade server” on page
10, “Turning on the blade server” on page 9 and
“Diagnostic tools overview” on page 67.
2.
Make sure that the DSA Diagnostic code is at
the latest level; then, rerun the test (“Diagnostic
tools overview” on page 67). The latest code can
be found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3.
Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test (“Diagnostic tools overview” on page
67). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
4.
If the component failure remains, refer to
Chapter 5, “Removing and replacing blade
server components,” on page 31 to replace the
failed component.
201-877-xxx
Aborted the memory self test because the
Mirroring feature is enabled.
1.
If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See “Turning off the blade server” on page
10, “Turning on the blade server” on page 9 and
“Diagnostic tools overview” on page 67.
2.
Press F1 during start up and turn off the
Mirroring feature; then, rerun the test. See
“Diagnostic tools overview” on page 67.
3.
Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test (“Diagnostic tools overview” on page
67). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
4.
If the component failure remains, refer to
Chapter 5, “Removing and replacing blade
server components,” on page 31 to replace the
failed component.
154
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
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