v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
162
Invalid configuration information or CMOS
RAM checksum failure.
1.
Run the Configuration/Setup Utility program
(“Using the Configuration/Setup Utility
program” on page 15), select
Load Default
Settings
and save the settings.
2.
Reseat the battery - See “Removing the battery”
on page 57 and “Installing the battery” on page
58.
3.
Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a.
Battery - See “Removing the battery” on page
57 and “Installing the battery” on page 58.
b.
(Trained service technician only)
System-board assembly - See “Removing the
system-board assembly” on page 65 and
“Installing the system-board assembly” on
page 66.
163
Time of day not set.
1.
Run the Configuration/Setup Utility program
(“Using the Configuration/Setup Utility
program” on page 15), select
Load Default
Settings
, and make sure that the date and time
are correct, and save the settings.
2.
Reseat the battery - See “Removing the battery”
on page 57 and “Installing the battery” on page
58.
3.
Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a.
Battery - See “Removing the battery” on page
57 and “Installing the battery” on page 58.
b.
(Trained service technician only)
System-board assembly - See “Removing the
system-board assembly” on page 65 and
“Installing the system-board assembly” on
page 66.
88
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
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