Appendix
B.
Frequently
asked
questions
Here
are
some
frequently
asked
questions
about
the
IBM
Eserver
Cluster
1350.
Q:
Why
do
I
sometimes
get
the
error
message
″
2651-689
Java
interface
error
for
method
″
query
″
:
SPException
″
?
A:
This
is
due
to
a
defect
in
the
Remote
Supervisor
Adapter
(RSA)
firmware
that
is
currently
being
investigated
by
xSeries
development.
This
problem
occurs
after
making
between
100
and
200
connections
to
the
RSA
through
the
ASM
library.
The
work
around
is
to
reset
the
RSA
using
the
web
or
telnet
interface.
Until
this
defect
is
fixed,
you
may
want
to
increase
the
polling
interval
for
each
hardware
control
point
using
the
command:
chrsrc
-s
’Name
like
"%"’
IBM.HwCtrlPoint
PollingInterval=86400
Q:
When
I
issue
an
’rpower
-n
<node>
reboot
command
why
does
the
node
not
reboot?
A:
Sometimes
the
Remote
Supervisor
Adapter
(RSA)
cards
get
hung.
They
can
be
reset
via
the
web
interface,
telnetting
to
the
RSA
card,
or
issuing
the
command
rpower
-n
<node>resetsp_hcp
.
Q:
During
installation
process
tftp
hangs
on
the
installing
node.
What’s
going
on?
A:
tftp
is
not
loaded/configured
on
the
management
node.
Q:
Why
doesn’t
the
xSeries
345
boot
PXE
correctly?
A:
You
cannot
have
a
PCI
ethernet
card
that
uses
the
e1000
driver
in
the
xSeries
345
when
installing.
Take
the
card
out
and
retry
the
installation.
Q:
Why
does
the
dhcp
server
run
out
of
leases?
A:
The
problem
may
be
that
you
have
two
networks
going
to
the
same
switch
fabric.
This
causes
both
eth0
and
eth1
to
see
the
dhcp
requests.
To
fix
this
create
separate
VLANs
in
the
switches,
one
for
each
network
attached
to
the
switch.
Q:
Why
did
PXE
boot
not
get
an
IP
address
using
dhcp,
but
the
operating
system
can?
A:
Check
the
switch.
All
ports
connected
to
nodes
(management,
compute,
and
storage)
should
have
spinning-tree
turned
off.
Q:
Why
doesn’t
the
storage
node
see
the
drives
on
the
FastT700,
but
the
orange
light
on
the
host
adapter
card
still
blinks?
A:
The
qla2300
driver
did
not
load
properly.
Make
sure
the
proper
version
of
the
driver
is
installed.
Q:
What
is
causing
SUSE
LINUX
and
SLES
to
continuously
install
the
nodes?
A:
Check
that
fully
qualified
names
(host.domainname)
are
used
in
the
/etc/hosts
file
and
that
the
command
dnsdomainname
returns
the
correct
domain
name.
Also
make
sure
that
/etc/dhcpd.conf
file
contains
the
line:
’option
domain-name
″
cluster.net
″
;’
Once
these
changes
have
been
made
run
the
csmsetupsis
command
©
Copyright
IBM
Corp.
2004
75
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