IBM CT-618, Руководство по установке

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Help and Service Information
IBM CTS Installation Guide 52
11.3 Step 3: Placing the Call to IBM
Technical support is available during the warranty period to answer any questions
about your new IBM option. Support response time will vary depending on the
number and nature of calls received.
Marketing, installation, and configuration support will be withdrawn from the PC
Company HelpCenter 90 days after the option has been withdrawn from
marketing.
If you call 90 days after the date of withdrawal or after your warranty has expired,
you might be charged a fee. Additional support is available through the IBM PC
Company automated Fax system, the PC Company Web Page, the PC Company
Electronic Bulletin Board System and HelpWare offerings.
•
The IBM web site at “http://www.pc.ibm.com
•
The IBM Fax system at (800) 426-3395 or (919) 517-0011
•
The IBM BBS system at (919) 517-0001
For the support telephone and support hours by country, refer to the following
table or to an optional enclosed technical support insert. If the number is not
provided in the table or insert, contact your IBM reseller or IBM marketing
representative.
Support 24 hours a day, 7 days a week
Canada 1-800-565-3344
United States / Puerto Rico 1-800-772-2227