2.0 USER’S PRE-SERVICE CHECK LIST
Before calling for Hunt Heating Boiler Service please check the following.
I’m Cold
!
– The Heaters not Working
.
FOR WARRANTY, SERVICE & SPARES:
Ring: 1300 001800
Please have Product Details, Serial Number and Installer Information Ready before ringing.
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REFER TO PAGE 7
1 General.
Has the system worked before? if it did why did it stop? Is the boiler set to SUMMER position?
Check that the power, gas, valves or thermostat are turned ON. Boiler set to WINTER.
Does it work? - If NO go to Q2
2 Power
With power to the boiler. Are there indicator lights on or any error messages? If the indicator lights are on
which ones? Check with boiler manual to understand what lights or error message mean and correct if
Does it work? - If NO go to Q3
3 Gas
Is the gas isolation valve on? At the boiler, at the meter. Do other gas appliances work?
Check the gas isolation valve is on at the boiler and at the meter. If OFF do not turn on
unless safe to do so. Check why it was turned OFF. Do the other gas appliances work?
Does it work? - If NO go to Q4
4 Room Thermostat.
Is the display very dim or not showing at all? Is the room thermostat calling for heat? Turn it off, turn on,
does it click and show the correct symbol?
If nothing happens – the batteries may need replacing, the room thermostat may be
faulty. Bridging out the switch can be used to test this. Check voltage before re-moving
cover.
Does it work? - If NO go to Q5
5 Boiler
.
Does the boiler start to work and then shut down? Fan, Pump, Ignition. Is there an usual noise coming from
the boiler? Is there water running from the pressure relief valve?
Try pulling the knob on the pressure relief valve and releasing it. If it is still faulty turn
OFF IMMEDIATELY and call Hunt Heating or your service technician.
Does it work? - If NO go to Q6
6 Radiators.
Are some radiators hot and others cold?
Check that the radiator valves are turned on, that the thermostatic heads are operating
correctly and the lockshield valves are open. Is the system balanced properly?
Is the top of the radiator cold but the bottom hot – Bleed air from the radiator.
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