Restoring from your previous HTC phone
If you were using HTC Backup on your previous HTC phone, you need to download and use the
HTC Restore app on HTC U11 EYEs to restore your backup.
Depending on the amount of content, restoring a backup to HTC U11 EYEs through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi connection is
recommended.
1.
After you've finished setting up HTC U11 EYEs, slide the Notifications panel open, and then
tap the
Transfer or restore your content
notification.
If you don't see this notification, go to Settings and then tap
Backup & reset
.
2.
Tap
Restore from HTC backup
.
If the HTC Restore app is not installed on the phone, you'll be prompted to download and
install HTC Restore.
3.
Tap
Restore from HTC backup
.
4.
Sign in with the account you used to back up your old phone.
5.
Choose the backup to restore to HTC U11 EYEs.
6.
If prompted, choose whether to use a mobile data or Wi-Fi connection for restoring your
backup.
7.
Follow the onscreen instructions to restore your backup.
8.
Slide open the Notifications panel to check if there's any notification to finish restoring your
backup.
Free apps from Google Play Store will be restored in the background, and you can track the progress
via a notification in the status bar. To restore paid apps, you need to download and install them from
Google Play Store.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You can continue
using HTC U11 EYEs while apps are being restored.
Backing up contacts and messages
If you want to separately back up contacts and text messages on HTC U11 EYEs, here are some tips
on how to export or import them.
Backing up your contacts
1.
From the Home screen, swipe up and then find and tap
People
.
2.
On the People tab, tap
Manage contacts
.
3.
Tap
Import/Export contacts
Export to phone storage
or
Export to SD card
.
4.
Select an account or type of contacts to export.
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Backup and reset
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