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400
Series
EN - 69
12. SERVICE
12.1. WARRANTY CONDITIONS
This instrument is guaranteed against any defect in material and manufacturing in
compliance with the general sales terms and conditions. Throughout the period of
guarantee all defective parts may be replaced and the manufacturer reserves the right to
repair or replace the product.
If the instrument is to be returned to the after-sales service or to a dealer transportation
costs are on the customer’s behalf. Shipment shall be however agreed upon. A report
must always be enclosed to a rejected product stating the reasons of its return. To ship the
instrument use only the original packaging material; any damage that may be due to no-
original packing shall be charged to the customer. The manufacturer declines any
responsibility for damages caused to persons and/or objects.
Warranty is not applied in the following cases:
Repair and/or replacement of accessories and battery (not covered by warranty)
Any repair that might be necessary as a consequence of a misuse of the instrument or
of its use with no compatible devices.
Any repair that might be necessary as a consequence of improper packaging.
Any repair that might be necessary as a consequence of service actions carried out by
unauthorized personnel.
Any modification of the instrument carried out without the authorization of the
manufacturer.
Use not provided for in the instrument’s specifications or in the instruction manual.
The contents of this manual may not be reproduced in any form whatsoever without the
manufacturer’s authorization.
All our products are patented and their trademarks registered. The manufacturer
reserves the right to modify the product specifications and prices if this is aimed at
technological improvements
.
12.2. SERVICE
If the instrument does not operate properly, before contacting the after-sales service check
cables as well as test leads and replace them if necessary. Should the instrument still
operate improperly check that the operation procedure is correct and conforms with the
instructions given in this manual.
If the instrument is to be returned to the after-sales service or to a dealer transportation
costs are on the customer’s behalf. Shipment shall be however agreed upon. A report
must always be enclosed to a rejected product stating the reasons of its return. To ship the
instrument use only the original packaging material; any damage that may be due to no-
original packing shall be charged to the customer.
Содержание 400 Series
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