Setup
General site planning
Before you begin installing the HPE Apollo DX2000 Gen10 System, Hewlett Packard Enterprise recommends that you
plan and coordinate the installation process with an authorized HPE representative or partner. Proper planning provides a
more efficient installation process and leads to greater availability, reliability, and serviceability of the system.
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up
and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support
services let you integrate both hardware and software support into a single package. A number of service level options are
available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard product warranty with
easy-to-buy, easy-to-use support packages that will help you make the most of your server investments. Some of the
Hewlett Packard Enterprise support services for hardware, software or both are:
• Foundation Care – Keep systems running.
◦
6-Hour Call-to-Repair
1
◦
4-Hour 24x7
◦
Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦
6-Hour Call-to-Repair
1
◦
4-Hour 24x7
◦
Next Business Day
• Deployment service for both hardware and software
• Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the geographical region of site. For more service
information available in your site, contact your local
Hewlett Packard Enterprise support center.
For more information on Hewlett Packard Enterprise support services, see the
Hewlett Packard Enterprise website.
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the product
QuickSpecs on the Hewlett Packard Enterprise website (
Compiling the documentation
The documentation, while delivered individually and in various formats, works as a system. Consult these documents
before attempting installation. These documents provide the required important safety information and decision-making
Setup
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