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HPE HPE Trusted Platform Module 2.0 guidelines Trusted Platform Module 2.0 guidelines
CAUTION: CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware
damage or halt data access.
Hewlett Packard Enterprise Hewlett Packard Enterprise SPECIAL REMINDER: SPECIAL REMINDER: Before enabling TPM functionality on this system, you must ensure that your intended
use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable.
For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all
the liabilities wholly and solely. Hewlett Packard Enterprise will not be responsible for any related liabilities.
When installing or replacing a TPM, observe the following guidelines:
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.
When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
When returning a system board for service replacement, do not remove the TPM from the system board. When requested, Hewlett
Packard Enterprise Service provides a TPM with the spare system board.
Any attempt to remove the cover of an installed TPM from the system board can damage the TPM cover, the TPM, and the system
board.
If the TPM is removed from the original server and powered up on a different server, all data stored in the TPM including keys will be
erased.
When using BitLocker, always retain the recovery key/password. The recovery key/password is required to complete Recovery Mode
after BitLocker detects a possible compromise of system integrity.
Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
TPM documentation or the encryption technology feature documentation provided by the operating system.
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