13 Upgrading firmware................................................................................77
Upgradable firmware..............................................................................................................77
Downloading MSA2000 G2/G3 firmware................................................................................77
Installing firmware upgrades....................................................................................................77
14 Troubleshooting......................................................................................78
Managing support tickets........................................................................................................78
Creating, viewing, and deleting support tickets......................................................................78
Support ticket states............................................................................................................79
Updating the ticket database when nodes are added or removed............................................79
Configuring the support ticket feature....................................................................................79
Configuring shared ssh keys................................................................................................79
Viewing software version numbers............................................................................................80
Troubleshooting specific issues..................................................................................................80
Software services...............................................................................................................80
Failover............................................................................................................................80
Windows X9000 clients.....................................................................................................81
Synchronizing information on file serving nodes and the configuration database.............................81
15 Replacing components.............................................................................83
Customer replaceable components............................................................................................83
Hot-pluggable and non-hot-pluggable components.................................................................83
Returning the defective component.......................................................................................83
Parts-only warranty service..................................................................................................83
Required tools...................................................................................................................83
Additional documentation...................................................................................................84
Replacing a system board........................................................................................................84
Replacing a NIC adapter........................................................................................................85
16 Recovering a file serving node..................................................................86
Starting the recovery...............................................................................................................86
Configuring a file serving node using the original template..........................................................87
Completing the restore on a file serving node.............................................................................90
Configuring a file serving node manually...................................................................................91
17 Support and other resources...................................................................100
Contacting HP......................................................................................................................100
Related information...............................................................................................................100
HP websites....................................................................................................................101
Rack stability........................................................................................................................101
Customer self repair..............................................................................................................101
Product warranties................................................................................................................101
Subscription service..............................................................................................................102
A System component and cabling diagrams..................................................103
System component diagrams..................................................................................................103
Front view of X9300c array controller or X9300cx 3.5" 12-drive enclosure..............................103
Rear view of X9300c array controller.................................................................................104
Rear view of X9300cx 3.5" 12-drive enclosure.....................................................................104
Front view of file serving node...........................................................................................105
Rear view of file serving node............................................................................................105
6
Contents
Содержание StorageWorks X9320
Страница 97: ...13 When the Configure Network dialog box reappears select bond0 Configuring a file serving node manually 97 ...
Страница 108: ...Cabling diagrams Cluster network cabling diagram 108 System component and cabling diagrams ...
Страница 109: ...SATA option cabling Description Line SAS I O pathController A SAS I O pathController B Cabling diagrams 109 ...
Страница 144: ...English notice Estonian notice Finnish notice French notice 144 Regulatory compliance and safety ...
Страница 145: ...German notice Greek notice Hungarian notice Italian notice Waste Electrical and Electronic Equipment directive 145 ...
Страница 146: ...Latvian notice Lithuanian notice Polish notice Portuguese notice 146 Regulatory compliance and safety ...
Страница 147: ...Slovakian notice Slovenian notice Spanish notice Swedish notice Waste Electrical and Electronic Equipment directive 147 ...
