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7 Troubleshooting, servicing, and
maintenance

Troubleshooting the storage system

The “Support and troubleshooting” task at the HP Support & Drivers web site (

http://www.hp.com/

go/support

) can be used to troubleshoot problems with the storage system. After entering the storage

system name and designation (for example, ML110 G5 storage system) or component information
(for example, Array Configuration Utility), use the following links for troubleshooting information:

•

Download drivers and software—This area provides drivers and software for your operating system.

•

Troubleshoot a problem—This area provides a listing of customer notices, advisories, and bulletins
applicable for the product or component.

•

Manuals—This area provides the latest user documentation applicable to the product or component.
User guides can be a useful source for troubleshooting information. For most storage system
hardware platforms, the following ProLiant server manuals may be useful for troubleshooting as-
sistance:
•

HP ProLiant Server User Guide or HP ProLiant Server Maintenance and Service Guide

.

These guides contain specific troubleshooting information for the server.

•

HP ProLiant Servers Troubleshooting Guide

The guide provides common procedures and solutions for many levels of troubleshooting with
a ProLiant server. The guide is available at

http://h20000.www2.hp.com/bc/docs/support/

SupportManual/c00300504/c00300504.pdf

.

IMPORTANT:

Some troubleshooting procedures found in ProLiant server guides may not apply to the HP
StorageWorks X1000 and X3000 Network Storage Systems. If necessary, check with your HP Support
representative for further assistance.

For software related components and issues, online help or user guide documentation may offer
troubleshooting assistance. The release notes for the storage system product line is updated frequently.
The document contains issues and workarounds to a number of categories for the storage systems.

Known issues and workarounds for the storage system products and the service release are addressed
in release notes. To view the latest release notes, go to

http://www.hp.com/go/nas

, select your

product family, product model, click

Support for your product

, and then click

Manuals

.

WEBES (Web Based Enterprise Services)

WEBES is a tool suite aimed at preventing or reducing your system's down time. The tool suite has
the following components:

HP X1000 and X3000 Network Storage System User Guide

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Содержание StorageWorks X3000

Страница 1: ...HP X1000 and X3000 Network Storage System User Guide SWX image version 1 6 0a Part Number 5697 0382 First edition June 2010 ...

Страница 2: ...be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Intel Itanium Pentium Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows Windows XP and Windows NT are U S registere...

Страница 3: ...ge Gateway hardware components 23 HP X1500 Network Storage System hardware components 25 HP X1600 Network Storage System hardware components 29 HP X1800 Network Storage System and X3800 Network Storage Gateway hardware components 31 SAS and SATA hard drive LEDs 35 Systems Insight Display LEDs 36 Systems Insight Display LED combinations 38 3 Administration tools 41 HP StorageWorks Automated Storage...

Страница 4: ...s 56 Array management utilities 57 Array Configuration Utility 57 Disk Management utility 58 Guidelines for managing disks and volumes 58 Scheduling defragmentation 59 Disk quotas 59 Adding storage 60 Expanding storage 60 Extending storage using Windows Storage Utilities 61 Expanding storage for EVA arrays using Command View EVA 61 Expanding storage using the Array Configuration Utility 61 Volume ...

Страница 5: ...and data management tools 85 Additional information and references for file services 85 Backup 85 HP StorageWorks Library and Tape Tools 85 Antivirus 86 6 Cluster administration 87 Cluster overview 87 Cluster terms and components 88 Nodes 88 Resources 88 Cluster groups 89 Virtual servers 89 Failover and failback 89 Quorum disk 89 Cluster concepts 90 Sequence of events for cluster resources 90 Hier...

Страница 6: ...file share resources 101 Creating NFS share resources 102 Shadow copies in a cluster 102 Extend a LUN in a cluster 102 MSNFS administration on a server cluster 102 Best practices for running Server for NFS in a server cluster 102 Print services in a cluster 103 Creating a cluster printer spooler 103 Advanced cluster administration procedures 104 Failing over and failing back 104 Restarting one clu...

Страница 7: ... 121 Japanese VCCI A notice 121 Japanese VCCI B notice 121 Japanese VCCI marking 121 Japanese power cord statement 122 Korean notices 122 Class A equipment 122 Class B equipment 122 Taiwanese notices 122 BSMI Class A notice 122 Taiwan battery recycle statement 123 Turkish recycling notice 123 Laser compliance notices 124 English laser notice 124 Dutch laser notice 124 French laser notice 125 Germa...

Страница 8: ...notice 133 Estonian recycling notice 133 Finnish recycling notice 133 French recycling notice 134 German recycling notice 134 Greek recycling notice 134 Hungarian recycling notice 135 Italian recycling notice 135 Latvian recycling notice 135 Lithuanian recycling notice 136 Polish recycling notice 136 Portuguese recycling notice 136 Romanian recycling notice 137 Slovak recycling notice 137 Spanish ...

Страница 9: ...s and buttons 34 15 SAS SATA hard drive LEDs 35 16 Systems Insight Display LEDs 37 17 Storage management process example 48 18 Configuring arrays from physical drives 49 19 RAID 0 data striping S1 S4 of data blocks B1 B12 49 20 Two arrays A1 A2 and five logical drives L1 through L5 spread over five physical drives 51 21 System administrator view of Shadow Copies for Shared Folders 66 22 Shadow cop...

Страница 10: ...er or Group dialog box 80 32 Auditing Entry dialog box for folder name NTFS Test 81 33 Advanced Security Settings dialog box Owner tab 82 34 Storage system cluster diagram 88 35 Cluster concepts diagram 90 36 10 ...

Страница 11: ... HP X1800 and X3800 front panel LED and button descriptions 33 8 HP X1800 and X3800 rear panel LED and button descriptions 34 9 SAS and SATA hard drive LED combinations 35 10 Systems Insight Display LED descriptions 37 11 Systems Insight Display LEDs and internal health LED combinations 38 12 Summary of RAID methods 50 13 Tasks and utilities needed for storage system configuration 56 14 Sharing pr...

Страница 12: ...12 ...

Страница 13: ... support only x64 based versions of Microsoft Management Console MMC snap ins not 32 bit versions Determine an access method Before you install the storage system you need to decide on an access method The type of access you select is determined by whether or not the network has a Dynamic Host Configuration Protocol DHCP server If the network has a DHCP server you can install the storage system th...

Страница 14: ...m shipping box Outside of the storage system shipping box Install the storage system hardware 1 Install the rail kit by following the HP Rack Rail Kit installation instructions 2 If connecting to the storage system using the direct attach method connect the following cables to the back panel of the storage system in the following sequence keyboard mouse network cable monitor cable and power cable ...

Страница 15: ... 2 remote man agement method 1 Ensure that a network cable is connected to the iLO 2 port located on the back of the storage system 2 Locate the iLO 2 Network Settings tag attached to the storage system and record the default user name password and DNS name 3 From a remote computer open a standard Web browser and enter the iLO 2 management hostname of the storage system NOTE By default iLO 2 obtai...

Страница 16: ...istrator password has been set the storage system completes the installation process and restarts 7 When prompted press CTRL ALT DELETE to log on to the system If using iLO 2 on the iLO 2 Integrated Remote Console tab click the button labeled CAD and then click the Ctrl Alt Del menu item IMPORTANT After establishing the new Administrator password be sure to remember it and record it in a safe plac...

Страница 17: ...o a workgroup environment this user and group information is stored locally on the device By contrast if the storage system is deployed into a domain environment user and group information is stored on the domain Joining workgroup and domains These are the two system environments for users and groups Because users and groups in a domain environment are managed through standard Windows or Active Di...

Страница 18: ...connect the storage system to a network using the remote browser method 1 On the remote client machine open Internet Explorer and enter https and the server name of the storage system followed by a hyphen and then 3202 For example https labserver 3202 Press Enter NOTE If you are able to determine the IP address from your DHCP server you can substitute the IP address for the server name For example...

Страница 19: ... In Server Manager expand the Configuration node in the left panel 2 Click System and Network Settings 3 Under System Settings Configuration click Telnet 4 Check the Enable Telnet access to this server check box and then click OK Default storage settings HP StorageWorks X1000 and X3000 Network Storage Systems are preconfigured with default storage settings This section provides additional details ...

Страница 20: ...rks X1400 Network Storage System all models Operating System Volume RAID 1 Physical Drives 0 1 HP StorageWorks X1500 Network Storage System base model Operating System Volume RAID 5 Physical Drives 0 3 HP StorageWorks X1500 4TB SATA Network Storage System HP StorageWorks X1500 8TB SATA Network Storage System Operating System Volume RAID 1 0 Physical Drives 0 1 HP StorageWorks X1600 Network Storage...

Страница 21: ...ontrollers If the operating system has a failure that might result from corrupt system files a corrupt registry or the system hangs during boot see System recovery on page 111 Default boot sequence The BIOS supports the following default boot sequence 1 DVD ROM 2 Bootable USB flash drive 3 HDD 4 PXE network boot Under normal circumstances the storage systems boot up from the OS logical drive If th...

Страница 22: ...Installing and configuring the storage system 22 ...

Страница 23: ... X3400 Network Storage Gateway hardware components The following figures show components and LEDs located on the front and rear panels of the X1400 Network Storage System and X3400 Network Storage Gateway Figure 1 HP X1400 and X3400 front panel components 1 DVD RW drive 2 Serial label pull tab 3 Two 2 USB ports 4 Four 4 3 5 hot plug SAS SATA hard drive bays NOTE See SAS and SATA hard drive LED com...

Страница 24: ... No network link exists 2 NIC 1 link activity LED 3 NIC 2 link activity LED Green Drive activity is normal Off No drive activity exists 4 Drive activity LED Green Normal system on Amber System is in standby but power is still applied Off Power cord is not attached or the power supply has failed 5 Power On Standby button and system power LED Blue Identification is activated Flashing blue System is ...

Страница 25: ...ard connector Figure 4 HP X1400 and X3400 rear panel LEDs Table 4 HP X1400 and X3400 rear panel LED descriptions Status Item Description Blue Activated Flashing System is being managed remotely Off Deactivated 1 UID button LED Green or flashing green Activity exists Off No activity exists 2 NIC iLO 2 link Green Link exists Off No link exists 3 NIC iLO 2 activity HP X1500 Network Storage System har...

Страница 26: ...s 4 4 Expansion hard drive bays 4 5 Media bays 2 Figure 6 HP X1500 front panel LEDs and buttons Table 5 HP X1500 front panel LEDs and buttons descriptions Status Description Item Green System health is normal Amber System health is degraded System health LED 1 Storage system component identification 26 ...

Страница 27: ...e RJ 45 connector NIC 2 link activity LED 3 Green Drive activity is normal Off No drive activity exists Drive activity LED 4 Green Power is on Amber System is in standby mode Power On Stand by button and sys tem power LED 5 Figure 7 HP X1500 SAS and SATA device numbers 1 8 Eight 3 5 LFF hot plug SATA SAS hard drive bays See SAS and SATA hard drive LED combinations on page 35 for HDD LED status des...

Страница 28: ...onnector 5 Mouse connector 6 Power supply 1 7 Power supply blank 8 Slot 1 PCI X 9 Slot 2 PCI X 10 Slot 3 PCIe1 x8 1 11 Slot 4 PCIe2 x16 16 8 4 2 1 12 Slot 5 PCIe2 x8 4 2 1 occupied by a HP Smart Array P410 controller 13 Slot 6 PCIe2 x8 4 2 1 14 Video connector 15 USB connectors 2 16 Keyboard connector Storage system component identification 28 ...

Страница 29: ...ctivated UID button LED 1 Green or flashing green Activity exists Off No activity exists NIC iLO 2 activity 2 Green Link exists Off No link exists NIC iLO 2 link 3 HP X1600 Network Storage System hardware components The following figures show components and LEDs located on the front and rear panels of the HP X1600 Network Storage System HP X1000 and X3000 Network Storage System User Guide 29 ...

Страница 30: ...tem health critical Off Normal system off 14 Unit identification UID LED button Green Normal system on Flashing amber System health degraded Flashing red System health critical Off Normal system off 15 System health LED Green Network link Flashing Network link and activity Off No network connection 16 NIC1 LED 17 NIC2 LED Green HDD install ready Flashing green Data access Off No access 18 HDD LED ...

Страница 31: ...d then click QuickSpecs 1 Redundant hot plug power supplies 2 Power supply cable socket 3 Low profile PCIe slot x16 slot open 4 2 5 SFF SAS SATA hot plug hard drive AW528B AP788B AP789B and BK773A models only 5 2 5 SFF SAS SATA hot plug hard drive AW528B AP788B AP789B and BK773A models only 6 x8 full length full height PCIe slot occupied by Smart Array P212 controller 7 UID LED button 8 iLO 2 mana...

Страница 32: ...on page 38 for LED status information 3 Eight 8 2 5 SFF SAS SATA hot plug hard drive bays X3800 models All X1800 models include sixteen 16 2 5 SFF SAS SATA hot plug hard drive bays NOTE See SAS and SATA hard drive LED combinations on page 35 for HDD LED status descriptions 4 DVD RW drive available on X3800 models only 5 Video connector 6 USB connectors 2 Storage system component identification 32 ...

Страница 33: ...ED and button Green Normal Amber System degraded Red System critical To identify components in degraded or critical state see 2 System health LED Green System on Amber System in standby but power is still applied Off Power cord not attached or power supply failure 3 Power On Standby button and system power LED Figure 14 HP X1800 and X3800 rear panel components 1 PCIe slot 5 HP X1000 and X3000 Netw...

Страница 34: ...13 Mouse connector 14 Keyboard connector 15 Serial connector 16 iLO 2 connector 17 NIC 3 connector 18 NIC 4 connector Figure 15 HP X1800 and X3800 rear panel LEDs and buttons Table 9 HP X1800 and X3800 rear panel LED and button descriptions Status Item Description Green Normal Off System is off or power supply has failed 1 Power supply LED Blue Activated Flashing blue System being managed remotely...

Страница 35: ...ons Status 2 Online activity LED green 1 Fault UID LED am ber blue The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application On off or flashing Alternating amber and blue The drive is operating normally and it has been se lected by a management application On off or flashing Steadily blue A predictive failure alert has...

Страница 36: ...ripe migra tion Flashing regularly 1 Hz Off The drive is active but a predictive failure alert has been received for this drive Replace the drive as soon as possible Flashing irregularly Amber flashing regularly 1 Hz The drive is active and it is operating normally Flashing irregularly Off A critical fault condition has been identified for this drive and the controller has placed it offline Re pla...

Страница 37: ...Network Storage Gateway rear panel LEDs and buttons on page 34 1 NIC link activity LED To determine Power cap status see Systems Insight Display LED combin ations on page 38 2 Power cap Green AMP mode enabled Amber Failover Flashing amber invalid configuration Off AMP modes disabled 3 AMP status Off Normal Amber Failure For detailed information on the activation of these LEDs see Systems Insight D...

Страница 38: ...PM failure slot X amber DIMM in slot X has failed Red DIMM failure slot X amber DIMM in slot X is in a pre failure condition Amber One or more DIMMs has failed Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Red DIMM failure all slots in one bank amber One or more DIMMs has failed Test each bank of DIMMs by remo...

Страница 39: ...mperature level Amber Overtemperature amber The server has detected a hardware critical temperature level Red PCI riser cage is not seated Red Riser interlock am ber One fan has failed or is removed Amber Fan amber Two or more fans have failed or are removed Red HP X1000 and X3000 Network Storage System User Guide 39 ...

Страница 40: ...Storage system component identification 40 ...

Страница 41: ...e for shared folders For more information about using the HP Automated Storage Manager see the HP ASM online help or the HP StorageWorks X1000 Automated Storage Manager user guide Go to http www hp com go nas select your product family select your product model click Support for your product and then click Manuals Microsoft Windows Storage Server 2008 administration tools Microsoft Windows Storage...

Страница 42: ...e block SMB or NFS protocol Single Instance Storage SIS can be enabled or disabled for each volume that is displayed in Share and Storage Management SIS recovers disk space by reducing the amount of redundant data stored on a volume It identifies identical files storing only a single copy of the file in the SIS Common Store and replacing the files with pointers to the file in the SIS Common Store ...

Страница 43: ...ystem Password file syntax Each line of a standard UNIX password file follows this format user password UID GID comment home directory command shell All fields are required but the only fields that are used are the user UID and GID fields Group file syntax Each line of a standard UNIX group file follows this format Group password GID group list All fields are required but only the Group and GID fi...

Страница 44: ...en running the script Any errors in importing users will be noted in the output NOTE When UNIX groups are imported the associated UNIX users are not bound to the imported groups To include a user in an imported group you must manually add the users to the group Shared access example Because the imported users are now Windows users access control for volumes drives folders and files can be controll...

Страница 45: ...l not process files that are 32 kilobytes or less in size If you need to access data that is stored on a SIS volume which might be required for backup and recovery operations you must either run or have installed Single Instance Storage Filter on your computer Backup and recovery by using SIS has the following requirements The backup software used must support SIS enabled volumes The SIS volume SI...

Страница 46: ...n a printer or print server needs attention The filtering capability also allows you to bulk edit print jobs such as canceling all print jobs at once You can also delete multiple printers at the same time Administrators can install printers remotely by using the automatic detection feature which finds and installs printers on the local subnet to the local print server Administrators can log on rem...

Страница 47: ...r divisions Physical storage elements Logical storage elements File system elements File sharing elements Each of these elements is composed of the previous level s elements Storage management example Figure 18 depicts many of the storage elements that one would find on a storage device The following sections provide an overview of the storage elements HP X1000 and X3000 Network Storage System Use...

Страница 48: ...wing policies Analyze current corporate and departmental structure Analyze the current file server structure and environment Plan properly to ensure the best configuration and use of storage Determine the desired priority of fault tolerance performance and storage capacity Use the determined priority of system characteristics to determine the optimal striping policy and RAID level Storage manageme...

Страница 49: ...multaneously active the same amount of data is written to each drive during any given time interval Each unit of data is termed a block The blocks form a set of data stripes over all the hard drives in an array as shown in Figure 20 Figure 20 RAID 0 data striping S1 S4 of data blocks B1 B12 For data in the array to be readable the data block sequence within each stripe must be the same This sequen...

Страница 50: ...ine spare or hot spare to any configuration except RAID 0 This hard drive contains no data and is contained within the same storage subsystem as the other drives in the array When a hard drive in the array fails the controller can then automatically rebuild information that was originally on the failed drive onto the online spare This quickly restores the system to full RAID level fault tolerance ...

Страница 51: ...nction with NFS shares is not supported The GUID partition table GPT disk partitioning style supports volumes up to 18 exabytes in size and up to 128 partitions per disk Unlike MBR partitioned disks data critical to platform operation is located in partitions instead of unpartitioned or hidden sectors In addition GPT partitioned disks have redundant primary and backup partition tables for improved...

Страница 52: ...are created under each logical storage element partitions logical disks and volumes Folders are used to further subdivide the available file system providing another level of granularity for management of the information space Each of these folders can contain separate permissions and share names that can be used for network access Folders can be created for individual users groups projects and so...

Страница 53: ...P and Microsoft SMB are cluster aware protocols HTTP can be installed on each node but the protocols cannot be set up through cluster administrator and they will not fail over during a node failure Network names and IP address resources for the clustered file share resource can also be established for access across a network to a variety of clients Permissions can then be granted to those shares b...

Страница 54: ...through HP SIM software and thirdparty SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem information by accessing data reported through the Management Agents For additional information refer to the Management CD in the HP...

Страница 55: ... SIS links pointing to it are deleted SIS automatically determines that two or more files have the same content and links them together File Server Resource Manager File Server Resource Manager is a suite of tools that allows administrators to understand control and manage the quantity and type of data stored on their servers By using File Server Resource Manager administrators can place quotas on...

Страница 56: ...t tolerance and enhanced performance and then segmented into logical disks of appropriate sizes for particular storage needs These logical disks then become the volumes that appear as drives on the storage system CAUTION The single logical drive is configured for the storage system operating system and should not be altered in any manner If the operating system logical drive is altered the system ...

Страница 57: ... If the Execution Mode for ACU is set to Remote Mode log on to the HP System Management Homepage The default user name is administrator and the password is the Windows Storage Server 2008 administrator password that is set by the storage system administrator To open the ACU in browser mode NOTE Confirm that the ACU Execution Mode is set to remote service 1 Open a browser and enter the server name ...

Страница 58: ...e storage system operating system and should not be altered in any manner If this logical drive is altered the system recovery process may not function properly when using the System Recovery DVD Do not tamper with the local C volume This is a reserved volume and must be maintained as it exists HP does not recommend spanning array controllers with dynamic volumes The use of software RAID based dyn...

Страница 59: ...t for the cache file is reached CAUTION Allocation unit size cannot be altered without reformatting the drive Data on a reformatted drive cannot be recovered For more information about disk defragmentation read the online help Disk quotas Disk quotas track and control disk space use in volumes NOTE To limit the size of a folder or share see Quota management on page 84 Configure the volumes on the ...

Страница 60: ...dding new storage space to an existing logical drive on the same array usually after the array has been expanded Storage growth may occur in three forms Extend unallocated space from the original logical disks or LUNs Alter LUNs to contain additional storage Add new LUNs to the system The additional space is then extended through a variety of means depending on which type of disk structure is in u...

Страница 61: ...es for extending a dynamic volume Use the Disk Management utility You can extend a volume only if it does not have a file system or if it is formatted NTFS You cannot extend volumes formatted using FAT or FAT32 You cannot extend striped volumes mirrored volumes or RAID 5 volumes For more information see the Disk Management online help Expanding storage for EVA arrays using Command View EVA Present...

Страница 62: ... original blocks the cache file is typically smaller than the original volume In the snapshot s original form it takes up no space because blocks are not moved until an update to the disk occurs By using shadow copies a storage system can maintain a set of previous versions of all files on the selected volumes End users access the file or folder by using a separate client add on program which enab...

Страница 63: ...want to access a previous version of a file that does not reside in a shared folder the administrator must first share the folder NOTE Shadow copies are available only on NTFS not FAT or FAT32 volumes Files or folders that are recorded by using Shadow Copy appear static even though the original data is changing Allocating disk space When determining the amount of space to allocate for storing shad...

Страница 64: ...hadow copies are stored the maximum size should be changed to No Limit to reflect the space available on the storage area volume instead of the source volume where the user files are stored Disk space for shadow copies can be allocated on either the same volume as the source files or a different volume There is a trade off between ease of use and maintenance versus performance and reliability that...

Страница 65: ...ume When enabling shadow copies on a volume that contains mounted drives the mounted drives are not included when shadow copies are taken In addition if a mounted drive is shared and shadow copies are enabled on it users cannot access the shadow copies if they traverse from the host volume where the mount point is stored to the mounted drive For example assume there is a folder F data users and th...

Страница 66: ...ow copies on the same volume as the original volume See Figure 23 The cache file is located in a hidden protected directory titled System Volume Information off of the root of each volume for which shadow copy is enabled Figure 23 Shadow copies stored on a source volume The cache file location can be altered to reside on a dedicated volume separate from the volumes containing files shares See Figu...

Страница 67: ...te volume space limits can generally be set higher or set to No Limit See the online help for instructions on altering the cache file location CAUTION If the data on the separate volume L is lost the shadow copies cannot be recovered Enabling and creating shadow copies Enabling shadow copies on a volume automatically results in several actions Creates a shadow copy of the selected volume Sets the ...

Страница 68: ...e There are a number of factors that can help determine the most effective shadow copy schedule for an organization These include the work habits and locations of the users For example if users do not all live in the same time zone or they work on different schedules it is possible to adjust the daily shadow copy schedule to allow for these differences Do not schedule shadow copies more frequently...

Страница 69: ...ick on it 3 Select Properties 4 Select the Shadow Copies tab 5 Select the volume that you want to redirect shadow copies from and ensure that shadow copies are disabled on that volume if enabled click Disable 6 Click Settings 7 In the Located on this volume field select an available alternate volume from the list NOTE To change the default shadow copy schedule settings click Schedule 8 Click OK 9 ...

Страница 70: ...by supported clients and protocols There are two sets of supported protocols SMB and NFS All other protocols are not supported this includes HTTP FTP AppleTalk and NetWare Shares For SMB support a client side application denoted as Shadow Copies for Shared Folders is required The client side application is currently only available for Windows XP and Windows 2000 SP3 No additional software is requi...

Страница 71: ...e to open its Properties window clicking the Previous Versions tab and then selecting the desired shadow copy Users can view copy and restore all available shadow copies Shadow Copies for Shared Folders preserves the permissions set in the access control list ACL of the original folders and files Consequently users can only access shadow copies for shares to which they have access In other words i...

Страница 72: ...stored on NFS shares via the NFS client no additional software is required Server for NFS exposes each of a share s available shadow copies as a pseudo subdirectory of the share Each of these pseudo subdirectories is displayed in exactly the same way as a regular subdirectory is displayed The name of each pseudo subdirectory reflects the creation time of the shadow copy using the format GMT YYYY M...

Страница 73: ...he most common situation Accidental file replacement which may occur if a user selects Save instead of Save As File corruption It is possible to recover from all of these scenarios by accessing shadow copies There are separate steps for accessing a file compared to accessing a folder Recovering a deleted file or folder To recover a deleted file or folder within a folder 1 Access to the folder wher...

Страница 74: ... click View To copy the old version to another location click Copy to replace the current version with the older version click Restore Recovering a folder To recover a folder 1 Position the cursor so that it is over a blank space in the folder to be recovered If the cursor hovers over a file that file is selected 2 Right click select Properties from the bottom of the menu and then click the Previo...

Страница 75: ...e processes is transport of shadow copies from the production server onto a backup server where they can then be backed up to tape Like the other two alternatives this option removes backup traffic from the production server While some backup applications might be designed with the hardware provider software that enables transport others are not The administrator should determine whether or not th...

Страница 76: ...red in the unit and the level of security access allowed Folders can be managed using Server Manager Tasks include Accessing a specific volume or folder Creating a new folder Deleting a folder Modifying folder properties Creating a new share for a volume or folder Managing shares for a volume or folder Managing file level permissions Security at the file level is managed using Windows Explorer Fil...

Страница 77: ... Add Follow the dialog box instructions To remove users and groups from the permissions list highlight the desired user or group and then click Remove The center section of the Security tab lists permission levels When new users or groups are added to the permissions list select the appropriate boxes to configure the common file access levels HP X1000 and X3000 Network Storage System User Guide 77...

Страница 78: ...Settings dialog box is illustrated in Figure 29 and includes Add a new user or group Click Add and then follow the dialog box instructions Remove a user or group Click Remove Replace permission entries on all child objects with entries shown here that apply to child objects This allows all child folders and files to inherit the current folder permissions by default Modify specific permissions assi...

Страница 79: ...creen and some of the permissions Figure 30 User or group Permission Entry dialog box Another area of the Advanced Security Settings is the Auditing tab Auditing allows you to set rules for the auditing of access or attempted access to files or folders Users or groups can be added deleted viewed or modified through the Advanced Security Settings Auditing tab HP X1000 and X3000 Network Storage Syst...

Страница 80: ...tings dialog box Auditing tab 5 Click Add to display the Select User or Group dialog box Figure 32 Select User or Group dialog box NOTE Click Advanced to search for users or groups 6 Select the user or group File server management 80 ...

Страница 81: ...figure this information Use the local Computer Policy Editor to configure the audit policy on the storage system The Owner tab allows taking ownership of files Typically administrators use this area to take ownership of files when the file ACL is incomplete or corrupt By taking ownership you gain access to the files and then manually apply the appropriate security configurations HP X1000 and X3000...

Страница 82: ...ows Explorer a command line interface or Server Manger NOTE Select servers can be deployed in a clustered as well as a non clustered configuration This chapter discusses share setup for a non clustered deployment As previously mentioned the file sharing security model of the storage system is based on the NTFS file level security model Share security seamlessly integrates with file security In add...

Страница 83: ...a multidomain environment user and group permissions from several domains can apply to files stored on the same device Users and groups local to the storage system can be given access permissions to shares managed by the device The domain name of the storage system supplies the context in which the user or group is understood Permission configuration depends on the network and domain infrastructur...

Страница 84: ...sers to exit that share and confirm that no one is using that share File Server Resource Manager File Server Resource Manager FSRM is a suite of tools that allows administrators to understand control and manage the quantity and type of data stored on their servers Some of the tasks you can perform are Quota management File screening management Storage reports Server Manager provides access to FSRM...

Страница 85: ...le to you look in the Help and Support Center under Support Tasks click Tools and then click Tools by Category NOTE The Windows Support Tools and Windows Resource Kit Tools including documentation for these tools are available in English only If you install them on a non English language operating system or on an operating system with a Multilingual User Interface Pack MUI you see English content ...

Страница 86: ...ownload the utility see the StorageWorks L TT web site at http h18006 www1 hp com products storageworks ltt Antivirus The server should be secured by installing the appropriate antivirus software anything File server management 86 ...

Страница 87: ...ed servers called nodes are connected by physical cables and by software If one of the cluster nodes fails another node begins to provide service a process known as failover Users experience a minimum of disruptions in service Up to eight server nodes can be connected to each other and deployed as a no single point of failure NSPOF cluster Utilizing a private network allows communication amongst t...

Страница 88: ... be brought online and taken offline They can be managed in a cluster They can be owned by only one node at a time Examples of cluster resources are IP addresses network names physical disk resources and file shares Resources represent individual system components These resources are organized into groups and managed as a group Some resources are created automatically by the system and other resou...

Страница 89: ...cluster service performs certain procedures First all of the resources are taken offline in an order defined by the resource dependencies Secondly the cluster service attempts to transfer the group to the next node on the preferred owner s list If the transfer is successful the resources are brought online in accordance with the resource dependency structure The system failover policy defines how ...

Страница 90: ... to the file shares showing the relationship between both the cluster elements and the physical devices underlying them While the diagram only illustrates two nodes the same concepts apply for multi node deployments Figure 36 Cluster concepts diagram Sequence of events for cluster resources The sequence of events in the diagram includes 1 Physical disks are combined into RAID arrays and LUNs 2 LUN...

Страница 91: ...ork as Fileserver1 Eng1 with an IP address of 172 18 1 99 For cluster resources to function properly two very important requirements should be adhered to Dependencies between resources of a group must be established Dependencies determine the order of startup when a group comes online In the above case the following order should be maintained 1 File Share Dependent on Physical Disk Resource and Ne...

Страница 92: ... the LUN only one node should be given access to the LUN at a time All shared disks must be configured as basic not dynamic All partitions on the disks must be formatted as NTFS Network planning Clusters require more sophisticated networking arrangements than a stand alone storage system A Windows NT domain or Active Directory domain must be in place to contain the cluster names virtual server nam...

Страница 93: ...y cluster group In the case of a failover a client cannot use the virtual name or virtual IP address to access the share since the protocol cannot failover with the cluster group The client must wait until the initial node is brought back online to access the share HP recommends placing cluster aware and non cluster aware protocols on different file shares Table 15 Sharing protocol cluster support...

Страница 94: ...stallation Step by step instructions begin after the checklists Network requirements A unique NetBIOS cluster name For each node deployed in the cluster the following static IP addresses are required One for the network adapters on the private network One for the network adapters on the public network One for the virtual server itself A single static cluster IP address is required for the entire c...

Страница 95: ...Shut down all nodes power on the first node Presented Off On Configuring the first node Power on the next node after the first node is successfully configured Com plete this process for all cluster nodes Presented On On Configuring addi tional nodes At this point all cluster nodes should be on Presented On On Post installation To configure the Cluster service on the storage system an account must ...

Страница 96: ...ad of its IP address Verifying domain membership All nodes in the cluster must be members of the same domain and able to access a domain controller and a DNS Server Setting up a cluster account The Cluster service requires a domain user account under which the Cluster service can run This user account must be created before installing Cluster service because setup requires a user name and password...

Страница 97: ... creation of the cluster Failover Cluster Management will analyze and verify the hardware and software configuration and identify potential problems A comprehensive and easy to read report is created listing any potential configuration issues before the cluster is created Some issues that can occur are No shared disk for the Quorum disk A shared disk must be created with a NTFS partition at least ...

Страница 98: ...eating and managing these resources and groups must be managed through Failover Cluster Management Cluster group overview A default cluster group is automatically created when the cluster is first created This default cluster group contains an Internet Protocol IP Address resource a Network Name resource and the Quorum disk resource When the new cluster is created the IP address and the cluster na...

Страница 99: ...s CIFS and NFS are cluster aware protocols that support the Active Active cluster model allowing resources to be distributed and processed on both nodes at the same time For example some NFS file share resources can be assigned to a group owned by a virtual server for Node A and additional NFS file share resources can be assigned to a group owned by a virtual server for Node B Configuring the file...

Страница 100: ...o ensure proper file access Map properly Valid UNIX users should be mapped to valid Windows users Valid UNIX groups should be mapped to valid Windows groups Mapped Windows user must have the Access this computer from the Network privilege or the mapping will be squashed The mapped Windows user must have an active password or the mapping will be squashed In a clustered deployment create user name m...

Страница 101: ... details Creating physical disk resources A physical disk resource must reside within a cluster group An existing cluster group can be used or a new cluster group must be created For information on creating disk resources see the cluster online help topic Physical Disk resource type NOTE Physical disk resources usually do not have any dependencies set In multi node clusters it is necessary to spec...

Страница 102: ...for expanding or extending storage For additional information associated with extending a LUN in a cluster see the following Microsoft Knowledge Base articles How to extend the partition of a cluster shared disk http support microsoft com default aspx scid kb en us 304736 How to replace a disk that is in a cluster and use of the Cluster Recovery utility http support microsoft com kb 305793 MSNFS a...

Страница 103: ... by its virtual network name or virtual IP address Creating a cluster printer spooler Printer spoolers should be created in a separate group dedicated to this purpose for ease of management For each printer spooler a physical resource is required to instantiate the print spooler resource In some cases dedicated physical resources are not available and hence sharing of the physical resource among o...

Страница 104: ...ailed over to another node Processing continues but in a reduced manner because all operations must be processed on the remaining node s In clusters containing more than two nodes additional fail over rules can be applied For instance groups can be configured to fail over different nodes to balance the additional work load imposed by the failed node Nodes can be excluded from the possible owners l...

Страница 105: ... the other node s in the cluster are functioning normally Adequate warning should be given to users connected to resources of the node being shutdown Shutting down a cluster node causes all cluster resources served by that node to fail over to the other node s This causes any currently executing client read and write operations to fail until the cluster failover process completes The other node s ...

Страница 106: ...up the additional node s To power up the cluster nodes 1 After the storage subsystem is confirmed to be operating normally power up a single node Wait for the node to come completely up before powering up the subsequent node s If more than one node is powered up at the same time the first node that completes the sequence gains ownership of the cluster quorum and controls the cluster database Desig...

Страница 107: ...ooting information for the server HP ProLiant Servers Troubleshooting Guide The guide provides common procedures and solutions for many levels of troubleshooting with a ProLiant server The guide is available at http h20000 www2 hp com bc docs support SupportManual c00300504 c00300504 pdf IMPORTANT Some troubleshooting procedures found in ProLiant server guides may not apply to the HP StorageWorks ...

Страница 108: ...r of the system when it is first switched on and for passing control of the server to the operating system When referring to the firmware on the system board of the server it is called the System ROM or the BIOS When referring to the firmware on another piece of hardware configured in the server it is called Option ROM Storage systems have hard drives Smart Array Controllers Remote Insight Lights ...

Страница 109: ...d twice Workaround Use the MPIO control panel to remove and re add the MSA array device Issue DFS and NFS errors logged in Event Viewer There may be errors from DFS and NFS logged in the Event Viewer after the storage system is configured Workaround These errors can be ignored Issue The HP Smart Array P411 controller does not allow a LUN extend operation and the VDS provider fails Because the cont...

Страница 110: ...Troubleshooting servicing and maintenance 110 ...

Страница 111: ...SE volume the System Recovery process will ignore this volume NOTE some X1000 and X3000 Network Storage Systems do not include an internal DVD drive For these systems you must either use an external DVD drive to run the System Recovery DVD or create a USB Flash Drive that can then be used to complete the system recovery process For more information see Using a USB Flash Drive for System Recovery D...

Страница 112: ...m the server Using a USB Flash Drive for System Recovery Creating a System Recovery USB Flash drive is supported on Windows Vista Windows 7 Windows Storage Server 2008 and Windows Storage Server 2008 R2 operating systems only If you create a backup copy of the System Recovery DVD using a USB Flash Drive it can also be used to restore the system To create system recovery media using a USB Flash dri...

Страница 113: ... following a To use the direct connect access method connect a keyboard monitor and mouse directly to the server using a local I O cable b To use the remote management access method access the server using Integrated Lights Out 2 iLO 2 from a client PC 2 Do one of the following a Insert the System Recovery USB Flash drive in a USB port on the X Series system being restored b Insert the System Reco...

Страница 114: ...e Server 2008 assigns drive letters after the restoration in the order of discovery To help maintain drive letter information placing the drive letter into a volume label is recommended To change the drive letters to the appropriate one go into Disk Management and perform the following steps for each volume 1 Right click the volume that needs to be changed 2 Select Change drive Letter and Paths 3 ...

Страница 115: ...go e updates After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources Typographic conventions Table 17 Document conventions Element Convention Cross reference links and e mail addresses Blue text Table 17 Website addresses Blue underlined text http www hp com Keys that are pressed Text typed into a GUI element s...

Страница 116: ...nstructions NOTE Provides additional information TIP Provides helpful hints and shortcuts Rack stability Rack stability protects personnel and equipment WARNING To reduce the risk of personal injury or damage to equipment Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack In multiple rack installations fasten ...

Страница 117: ...t If so we would like to know more about your experience using the product documentation If not please pass this notice to the person who is responsible for these activities Our goal is to provide you with documentation that makes our storage hardware and software products easy to install operate and maintain Your feedback is invaluable in letting us know how we can improve your experience with HP...

Страница 118: ...Support and other resources 118 ...

Страница 119: ...these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requi...

Страница 120: ... the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of Conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received incl...

Страница 121: ... applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom products and EU har monized Telecom products e g Bluetooth Certificates can be obtained from http www hp...

Страница 122: ...Japanese power cord statement Korean notices Class A equipment Class B equipment Taiwanese notices BSMI Class A notice Regulatory compliance notices 122 ...

Страница 123: ...Taiwan battery recycle statement Turkish recycling notice Türkiye Cumhuriyeti EEE Yönetmeliğine Uygundur HP X1000 and X3000 Network Storage System User Guide 123 ...

Страница 124: ... exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implem...

Страница 125: ...French laser notice German laser notice Italian laser notice HP X1000 and X3000 Network Storage System User Guide 125 ...

Страница 126: ...mbol means do not dispose of your product with your other household waste Instead you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment For more information please contact your household waste disposal service Regulatory compliance notices 126 ...

Страница 127: ...ací kontaktujte společnost zabývající se sběrem a svozem domovního odpadu Danish recycling notice Bortskaffelse af brugt udstyr hos brugere i private hjem i EU Dette symbol betyder at produktet ikke må bortskaffes sammen med andet husholdningsaffald Du skal i stedet den menneskelige sundhed og miljøet ved at afl evere dit brugte udstyr på et dertil beregnet indsamlingssted for af brugt elektrisk o...

Страница 128: ...but d équipement par les utilisateurs privés dans l Union Européenne Ce symbole indique que vous ne devez pas jeter votre produit avec les ordures ménagères Il est de votre responsabilité de protéger la santé et l environnement et de vous débarrasser de votre équipement en le remettant à une déchetterie effectuant le recyclage des équipements électriques et électroniques Pour de plus amples inform...

Страница 129: ...éget és a környezetet További információt a helyi köztisztasági vállalattól kaphat Italian recycling notice Smaltimento di apparecchiature usate da parte di utenti privati nell Unione Europea Questo simbolo avvisa di non smaltire il prodotto con i normali rifi uti domestici Rispettare la salute umana e l ambiente conferendo l apparecchiatura dismessa a un centro di raccolta designato per il ricicl...

Страница 130: ...ktrycznego i elektronicznego Więcej informacji można uzyskać od lokalnej firmy zajmującej wywozem nieczystości Portuguese recycling notice Descarte de equipamentos usados por utilizadores domésticos na União Europeia Este símbolo indica que não deve descartar o seu produto juntamente com os outros lixos domiciliares Ao invés disso deve proteger a saúde humana e o meio ambiente levando o seu equipa...

Страница 131: ...on los residuos domésticos En lugar de ello debe evitar causar daños a la salud de las personas y al medio ambiente llevando los equipos que no utilice a un punto de recogida designado para el reciclaje de equipos eléctricos y electrónicos que ya no se utilizan Para obtener más información póngase en contacto con el servicio de recogida de residuos domésticos Swedish recycling notice Hantering av ...

Страница 132: ...Bulgarian recycling notice Czech recycling notice Danish recycling notice Regulatory compliance notices 132 ...

Страница 133: ...Dutch recycling notice Estonian recycling notice Finnish recycling notice HP X1000 and X3000 Network Storage System User Guide 133 ...

Страница 134: ...French recycling notice German recycling notice Greek recycling notice Regulatory compliance notices 134 ...

Страница 135: ...Hungarian recycling notice Italian recycling notice Latvian recycling notice HP X1000 and X3000 Network Storage System User Guide 135 ...

Страница 136: ...Lithuanian recycling notice Polish recycling notice Portuguese recycling notice Regulatory compliance notices 136 ...

Страница 137: ...Romanian recycling notice Slovak recycling notice Spanish recycling notice HP X1000 and X3000 Network Storage System User Guide 137 ...

Страница 138: ...Swedish recycling notice Battery replacement notices Dutch battery notice Regulatory compliance notices 138 ...

Страница 139: ...French battery notice German battery notice HP X1000 and X3000 Network Storage System User Guide 139 ...

Страница 140: ...Italian battery notice Japanese battery notice Regulatory compliance notices 140 ...

Страница 141: ...Spanish battery notice HP X1000 and X3000 Network Storage System User Guide 141 ...

Страница 142: ...Regulatory compliance notices 142 ...

Страница 143: ...m 88 dual data paths 94 geographically dispersed 98 group 98 groups node based 99 High Availability bundles 87 installation 95 installation checklist 94 load balancing 99 managing access rights 100 managing file share permissions network requirements 94 nodes powering down 105 powering up 106 restarting 105 overview 87 preparing for installation 93 printer spooler protocols non cluster aware 101 r...

Страница 144: ...aging file share resource planning 99 file share resources 91 101 file system elements 52 file sharing protocols files ownership 81 folder management 76 folder recovery 73 folders auditing access 79 managing 76 G GPT partitions 51 group cluster 91 groups adding to permissions list H help obtaining 115 HP Array Configuration Utility 57 Storage Manager 57 technical support HP Initial Configuration W...

Страница 145: ...RAID data striping LUNs in volumes 52 summary of methods recycling notices 126 regulatory compliance Canadian notice European Union notice identification numbers Japanese notices Korean notices Taiwanese notices regulatory compliance laser 124 recycling notices 126 remote browser method connecting to network Remote Desktop method connecting to network remote access Telnet 19 Remote browser access ...

Страница 146: ...ports 85 storage system X1400 and X3400 hardware components 23 X1500 hardware components 25 X1600 hardware components 29 X1800 and X3800 hardware components 31 storage adding to a cluster 101 Subscriber s Choice HP 115 symbols in text 116 system updates 108 T Taiwanese notices 122 technical support HP Telnet enabling 19 Telnet text symbols troubleshooting 107 typographic conventions 115 U user acc...

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