Details and solution
Description
Error code
•
Retry the backup with a different token.
•
If the error occurs again, contact HP cus-
tomer support.
Error during key server token backup;
backup process unsuccessful.
E3
•
Ensure that all tape drives that support
encryption (LTO-4 and later generations)
are at the minimum firmware required for
the Encryption Kit:
• Ultrium 1760 SCSI: W22W
• Ultrium 1760 SAS: U26W
• Ultrium 1840 SCSI: B45W
• Ultrium 1840 SAS: H44W
•
If necessary, update the tape drive firm-
ware to the current version.
Drive firmware does not support encryption.
E4
•
When encryption is enabled with the En-
cryption Kit, ensure that all tape drives in
the logical library support encryption
(LTO-4 and later generations). When
possible, avoid including LTO-2 and LTO-
3 tape drives in a logical library when
encryption is enabled.
Drive generation does not support
encryption.
E5
•
Retry the operation on the same key
server token.
•
Retry the operation on a new key server
token.
Key Server Token restore process did not
complete, Key Server Token restore failed.
E6
•
Verify that the USB device is an HP key
server token from the HP StorageWorks
1/8 G2 & MSL Encryption Kit.
•
Retry the operation on a new key server
token.
Incorrect Key Server Toke Type. Token not
supported within this device.
E7
•
The first MSL2024 Libraries do not sup-
port the Encryption Kit. Contact your HP
service representative to upgrade your
MSL2024 chassis to a newer version.
Encryption Kit not available due to
incompatible library controller.
E8
•
Check ambient temperature to ensure that
it is within operating specifications.
•
Check all fans to determine whether they
are working properly.
Drive exceeded temperature specification
F0
•
Power-cycle the device and retry the op-
eration.
•
Update Library and drive firmware to the
latest versions.
•
Re-seat the tape drive to ensure a good
connection to the device.
•
If possible, try the drive in another drive
bay.
Library controller lost communication with
the drive
F1
Drive sled
5
not present
F2
Troubleshooting
194
Содержание StorageWorks MSL2024
Страница 16: ...16 ...
Страница 216: ...Troubleshooting 216 ...
Страница 240: ...Upgrading and servicing the Tape Library 240 ...
Страница 244: ...Support and other resources 244 ...
Страница 251: ...HP StorageWorks MSL2024 MSL4048 MSL8048 and MSL8096 Tape Libraries User and service guide 251 ...
Страница 254: ...Japanese laser notice Spanish laser notice Recycling notices English notice Regulatory compliance and safety 254 ...
Страница 256: ...Estonian notice Finnish notice French notice German notice Regulatory compliance and safety 256 ...
Страница 258: ...Lithuanian notice Polish notice Portuguese notice Romanian notice Regulatory compliance and safety 258 ...
Страница 260: ...Battery replacement notices Dutch battery notice Regulatory compliance and safety 260 ...
Страница 262: ...Italian battery notice Japanese battery notice Regulatory compliance and safety 262 ...
Страница 264: ...Regulatory compliance and safety 264 ...
Страница 266: ...Electrostatic discharge 266 ...