Common problem resolution
Loose connections (on page 50)
Service notifications (on page 50)
Firmware updates (on page 50)
DIMM handling guidelines (on page 51)
Hard drive guidelines ("SAS and SATA hard drive guidelines" on page 51)
SAS and SATA hard drive LED combinations (on page 51)
Loose connections
Action
:
•
Be sure all power cords are securely connected.
•
Be sure all cables are properly aligned and securely connected for all external and internal
components.
•
Remove and check all data and power cables for damage. Be sure no cables have bent pins or
damaged connectors.
•
If a fixed cable tray is available for the server, be sure the cords and cables connected to the server
are routed correctly through the tray.
•
Be sure each device is properly seated. Avoid bending or flexing circuit boards when reseating
components.
•
If a device has latches, be sure they are completely closed and locked.
•
Check any interlock or interconnect LEDs that may indicate a component is not connected properly.
If problems continue to occur, re
•
move and reinstall each device, checking the connectors and sockets
for bent pins or other damage.
Service notifications
Select the appropriate server model, and then click the
Troubleshoot a Problem
link on the product page.
Firmware updates
•
ticular server or option firmware from the HP Support website
•
updates available from the HP Support website
rovide notification of firmware updates. For more information,
For detailed information on updating firmware, see "Firmware maintenance (on page 82)."
To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport).
Download firmware updates from the following locations:
•
The HP Smart Components available on the HP Support website (http://www.hp.com/support)
The most recent version of a par
(http://www.hp.com/support)
Components for option firmware
(http://www.hp.com/support)
HP offers a subscription service that can p
see "Subscriber's Choice (on page 42)."
Troubleshooting 50
Содержание ProLiant ML100 G5
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