HP NetServer e 800, Руководство по обслуживанию

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Chapter 4 Diagnostics
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About Error Messages
A hexadecimal number designates each error message reported by DiagTools; a short note on the type of
error; and a list of one or more steps the user can take in response. When you run a test, it exercises many
aspects of the hardware, so the number of possible error messages exceeds 300. Most of these are
encountered rarely, if ever.
Error codes can be viewed on line from the DiagTools User menu within the advanced series of tests, or you
can refer to Chapter 3 of the
HP NetServer DiagTools Error Reference and User Guide .
Advantages and Limitations of Hardware Diagnostics
Off-line diagnostic software is useful in making sure that hardware has been eliminated as the cause for
possible NetServer problems. Such diagnostic tools can easily be shipped with a server, and they are
relatively easy to use.
Only experienced personnel knowledgeable of its limitations should use off-line diagnostic software.
Some limitations are:
•
booting the NetServer from the diagnostics diskette
•
no access to operating system error logs, since the OS is not operating at the same time as the
diagnostic tools
•
limited ability to test only a single component at a time
•
inability to indicate problems with wrongly configured NetServers or the network
Power-On Self Test (POST) Error Messages:
Error messages (POST Codes) are encountered if an error condition occurs during the boot process of the
HP NetServer E 800. All codes and their respective descriptions are listed in the following table, and all the
codes may not apply to your NetServer.
These codes will appear on the display monitor, provided it and the supporting circuitry are functioning:
NOTE Do not take remove/replacement actions until you have taken other troubleshooting
steps. See the troubleshooting checklist.
Code Description Problem/Solution
0000 System Board error POST has detected a failure limited to the system board
internal functions.
To verify this error:
1. Reboot the NetServer.
Skipping this error message and continuing may
result in unstable behavior, or a system hang during
the boot process.
2. If this error continues, the system board may need to
be replaced. Contact your service representative.