Server Specific Troubleshooting
Table D-8: Server Cannot Load the Operating System
continued
Possible Cause
Possible Solution
The primary hard drive controller installation is
incorrect.
The hard drive controller order is incorrect.
Run RBSU by pressing the
F9
key and correct
this problem.
Problem was encountered with the hardware
you have added to the system.
Refer to the documentation provided with the
hardware.
Problem was encountered with hardware added
to a new configure-to-order system (where
available).
You must complete the factory-installed
operating system software installation before
adding new hardware to the system.
Be sure you are following the instructions
provided in the
HP Factory-Installed Operating
System Software Installation Guide
.
Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.
Note:
For complete instructions on the use of RBSU, refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the
HP ROM-Based Setup Utility User Guide
.
System Configuration Reset
It may be necessary at some time to clear and reset system configuration settings.
When the system configuration switch position 6 is set to the
On
position, the server
is prepared to erase all system configuration settings from both CMOS and NVRAM.
CAUTION:
Clearing nonvolatile RAM (NVRAM) deletes the system configuration.
For instructions on configuring the server, refer to Chapter 5, “Server Configuration
and Utilities.”
To reset system configuration settings:
1.
Power down the server. Refer to Chapter 2, “Server Operations.”
2.
Remove the front bezel. Refer to Chapter 2, “Server Operations.”
3.
Remove the access panel. Refer to Chapter 2, “Server Operations.”
4.
Set the system configuration switch position 6 to the
On
position.
D-12
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Rob Weaver File Name: k-appd Server Specific Troubleshooting.doc
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