Server Specific Troubleshooting
Table D-6: System Cannot Load SmartStart
continued
Possible Cause
Possible Solution
The CD-ROM drive is not installed properly.
The CD-ROM drive cable is not connected
properly.
1. Power down the server.
2. Be sure the CD-ROM drive is installed
properly.
3. Be sure the CD-ROM is cabled to the back
of the CD-ROM drive and the system
board.
For connection information, refer to the
HP
ProLiant ML330 Generation 3 Server
Maintenance and Service Guide
.
If the cable is not the problem, refer to the
Servers Troubleshooting Guide
for other
options.
The CD-ROM drive is not set as a bootable
device.
1. Press
the
F9
key to run the ROM-Based
Setup Utility (RBSU).
2. Set defaults and exit the utility.
3. Rerun RBSU to check the system
configuration.
For complete instructions on the use of RBSU,
refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the
HP ROM-Based Setup
Utility User Guide
.
The diskette in the diskette drive is preventing
the system from loading.
Remove the diskette.
Existing software is causing conflict.
1. Clear the NVRAM and boot drives in
RBSU.
2. Reinstall
the
operating
system.
IMPORTANT:
Clearing NVRAM removes user data from the boot drives. To clear NVRAM and
erase the boot drives, select the
Advanced Options
menu in RBSU, and then select
Erase
NVRAM/Boot Space Disk
.
D-10
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Rob Weaver File Name: k-appd Server Specific Troubleshooting.doc
Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:35 PM
