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Troubleshooting Tools

The HP Integrity BL870c server blade uses LEDs and other tools to help troubleshoot problems that
occur in the server blade.

Front Panel LEDs

The front panel of the server blade contains the unit identifier (UID) LED, server health LED, internal
health LED, and the network interface controller (NIC) LEDs.

Figure 37

shows the front panel LED

locations.

Server blades use flashing states (amber or red) on these LEDs to indicate a warning or an error.

There are a total of seven buttons, arranged vertically (when the server blade is installed in the
enclosure).

The BMC controls the server health LED, blade hardware controls the power LED. Both BMC and
iLO 2 MP code determine the state of the health LED.

Figure 37 Server Blade Front Panel LEDs

Table 14

details the functions of the front panel LEDs.

Table 14 Server Blade Front Panel LEDs

Status

LED Description

Item

Steady Blue = Flagged

Unit Identification (UID)

1

Off = Not flagged

Off = Power is off

Server health

2

Steady Green = Power is on

Flashing Amber = Server is degraded (power is on or off)

Flashing Red = Server critical (power is on or off)

Green = On

Internal health

3

Amber = Standby power (main power off, iLO 2 MP power on)

Flashing Red = Critical internal error

Off = Unit off (no power from enclosure)

Steady Green = Linked to network

NIC 1

4 – 7

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Troubleshooting

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Содержание Integrity BL870c

Страница 1: ...HP Integrity BL870c Server Blade User Service Guide HP Part Number AH232 9008C Published August 2012 Edition 8 ...

Страница 2: ... an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Printed in U S A Intel Pentium Intel Inside Itanium and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation Warranty To ...

Страница 3: ...lex 19 Enclosure Information 20 Controls Ports and LEDs 20 Front Panel 20 Front Panel LEDs and Controls 21 SAS Disk Drive LEDs and Controls 21 SUV Cable and Ports 22 Rear Panel 23 2 General Site Preparation Guidelines 25 3 Installing the Server Blade Into the Enclosure 26 Safety Information 26 Installation Sequence and Checklist 26 Unpacking and Inspecting the Server Blade 26 Verify Site Preparati...

Страница 4: ...cessing EFI or the OS From the iLO 2 MP 52 EFI Boot Manager 53 Saving EFI Configuration Settings 53 Booting and Installing the Operating System 53 Operating System is Loaded onto the Server Blade 53 Operating System is Not Loaded onto the Server Blade 53 Loading the Operating System Using HP Ignite UX 53 OS Login Prompt 53 Server Blade to Enclosure Interface 54 Port Locations on the Rear of the Se...

Страница 5: ...ot Manager 74 Booting HP UX EFI Shell 74 Booting HP UX in Single User Mode 75 Booting HP UX in Single User Mode EFI Shell 75 Booting HP UX in LVM Maintenance Mode 76 Booting HP UX in LVM Maintenance Mode EFI Shell 77 Shutting Down HP UX 77 Shutting Down HP UX sbin shutdown Command 77 Booting and Shutting Down HP OpenVMS 78 Adding OpenVMS to the Boot Options List 78 Booting OpenVMS 79 Booting OpenV...

Страница 6: ...4 Troubleshooting Processors Memory SBA 105 Troubleshooting Processors 105 Processor Installation Order 106 Processor Module Behaviors 106 Customer Messaging Policy 106 Troubleshooting Memory 106 DIMM Installation Order 106 Memory Subsystem Behaviors 106 Customer Messaging Policy 106 Troubleshooting System Bus Adapter 106 Enclosure Information 107 Cooling Subsystem 107 Troubleshooting Communicatio...

Страница 7: ... the Memory Mezzanine Board 122 Removing the Memory Mezzanine Board 123 Replacing the Memory Mezzanine Board 123 Removing and Replacing a Processor 124 Removing a Processor 125 Replacing a Processor 127 Removing and Replacing the SAS Backplane 129 Removing the SAS Backplane 129 Replacing the SAS Backplane 130 Removing and Replacing the Front Panel 130 Removing the Front Panel 130 Replacing the Fro...

Страница 8: ...4 Notes 154 default 155 Syntax 155 Parameters 155 Operation 155 errdump 155 Syntax 155 Parameters 156 Operation 156 info 156 Syntax 156 Parameters 156 ioconfig 160 Syntax 160 Parameters 160 Operation 160 lanaddress 161 Syntax 161 Parameters 161 monarch 161 Syntax 162 Parameters 162 Operation 162 pdt 162 Syntax 162 Parameters 162 Operation 162 sysmode 163 Syntax 163 Parameters 163 Operation 163 Spe...

Страница 9: ...ext Setting 171 Set Auto Boot TimeOut 171 Select Active Console Output Devices 172 Select Active Console Input Devices 172 Select Active Standard Error Devices 173 Using the System Configuration Menu 173 Security Password Menu 174 Resetting Passwords 174 Integrated Lights Out 2 Management Processor 174 Index 175 Contents 9 ...

Страница 10: ...ministrators and HP support personnel This document is not a tutorial New and Changed Information in This Edition Corrected graphic sizing Publishing History The publishing history below identifies the edition dates of this manual Updates are made to this publication on an unscheduled as needed basis Table 1 Publishing History Details Publication Date Supported Product Versions Operating Systems S...

Страница 11: ...represents the C shell system prompt A dollar sign represents the system prompt for the Bourne Korn and POSIX shells A number sign represents the superuser prompt Command A command name or qualified command phrase Computer output Text displayed by the computer Ctrl x A key sequence A sequence such as Ctrl x indicates that you must hold down the key labeled Ctrl while you press another key or mouse...

Страница 12: ...ardware management and diagnostic support tools in the following publications HP Technical Documentation Website http www hp com go Blades docs Windows Operating System Information Find information about administration of the Microsoft Windows operating system at the following website http www microsoft com technet Diagnostics and Event Monitoring Hardware Support Tools Complete information about ...

Страница 13: ...474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com go carepack In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcon...

Страница 14: ... Integrated Lights Out OA iLO 2 management processor is operational Server Blade Overview The server blade supports up to four Intel Itanium 267 MHz front side bus FSB dual core processors The server blade supports up to 24 4 GB DIMMs for a total of 96 GB of memory up to four hot pluggable serial attached SCSI SAS disk drives and up to three mezzanine I O cards Server Blade Dimensions Table 3 show...

Страница 15: ...rocessor 0 power cable if installed 9 SAS backplane 10 System board 5 Processor 0 Figure 2 page 15 shows the locations of these components under the left access panel of the BL870c server blade Figure 2 Left View of the Server Blade access cover removed 5 DIMM slots 3 Processor slot 3 1 Processor 2 and 3 air baffle 2 6 4 Processor slot 2 DIMM air baffles DIMM mezzanine board Server Blade Component...

Страница 16: ...upports four small form factor SFF 2 5 inch hard drives The SAS backplane supports hot plugging a single SAS drive at a time A preprogrammed system on chip PSOC controls the SAS disk drive activity and status LEDs The system board hosts the SAS controller and supplies 12 V 5 V and 3 3 V standby power to the SAS backplane The SAS backplane is a field replaceable unit The SAS backplane is connected ...

Страница 17: ...s can be accessed through the serial USB and video SUV cable PCIe MPS Optimization For PCIe based systems each PCIe device has a configurable maximum payload size MPS parameter Larger MPS values can enable the optimization to gain higher performance MPS Optimization is supported on PCIe systems running HP UX Open VMS and Linux System firmware level greater than 01 01 performs an optimization durin...

Страница 18: ...ical DIMMs to enable lock step mode and chip sparing Different size DIMMs can be installed but each quad must have identical capacity DIMMs Install DIMM quads from highest capacity to lowest capacity for example install the 4 GB DIMMs first then the 2 GB DIMMs then the 1 GB DIMMs Install DIMMs into slots 0A 0B 0C and 0D first then 1A through 1D and so forth For more information see Installing DIMM...

Страница 19: ...memory To install DIMMs see Installing DIMMs page 36 Power Subsystem The power subsystem is located on the system board Each server blade receives bulk DC voltage from the enclosure The server blade power block converts the DC voltage from the enclosure to the voltage required by the server blade The BL870c server blade receives 12 V directly from the enclosure The voltage passes through E Fuse ci...

Страница 20: ...316735 0 0 0 121 html Controls Ports and LEDs This section describes the controls ports and LEDs found on the front and rear panels of the HP Integrity BL870c server blade For more information on LED functions and descriptions see Chapter 5 Troubleshooting page 89 Front Panel The server blade has seven LEDs one power button two reset buttons four SAS disk drives and one front panel port that accep...

Страница 21: ...and pinhole controls Figure 5 shows the locations of the front panel LEDs and controls Figure 5 Front Panel LEDs and controls on the BL870c Server Blade 9 Init ToC pinhole button 5 NIC 2 LED 1 UID LED 2 Server health LED 10 iLO 2 MP reset pinhole button 6 NIC 3 LED 7 3 NIC 4 LED Internal health LED 1 1 Power button 8 4 SUV cable port NIC 1 LED For more information regarding the front panel LEDs se...

Страница 22: ... server to external devices such as a terminal emulator an external DVD drive or a monitor The SUV cable attaches to the front of the server blade in the SUV cable port Figure 7 shows the SUV cable CAUTION The SUV cable is not designed to be used as a permanent connection Use caution when the SUV cable is installed on the server blade Hitting or bumping the cable can cause the port on the server b...

Страница 23: ... NOTE There is also an internal USB port on the SAS backplane under the right access panel For the internal USB port location see Removing the SAS Backplane page 129 Rear Panel See Figure 8 to identify the server blade rear panel connectors Controls Ports and LEDs 23 ...

Страница 24: ...Figure 8 BL870c Server Blade Rear Panel Connectors 1 Power connectors 24 Overview ...

Страница 25: ...art of the server blade Cooling and power is provided by the c Class enclosure Therefore the server blade power cooling and site specifications are included in the c Class enclosure documentation For more information on the c Class enclosures see the HP website at http h71028 www7 hp com enterprise cache 316735 0 0 0 121 html For more site preparation information see the HP website and search for ...

Страница 26: ...s only Do not touch the metal edge connectors or electrical components on accessory boards Installation Sequence and Checklist The following is a high level overview of the steps to perform to install the server blade into a c7000 enclosure and to get the server blade running Follow the sequence of steps shown in Table 5 to ensure a successful server installation Table 5 Installation Sequence Chec...

Страница 27: ...ntative immediately Unpack the Server The following procedure describes how to unpack a server blade 1 Use the instructions printed on the outside top flap of the carton 2 Remove inner accessory cartons and the top foam cushions leaving only the server IMPORTANT Inspect each carton for shipping damage as you unpack the server 3 Place the server blade on an antistatic pad Check the Inventory The sa...

Страница 28: ...er blade see http h18004 www1 hp com products blades components c class storage html 1 Press the release buttons simultaneously as shown in Figure 9 2 Pull the blank out of the drive bay Figure 9 Removing a SAS Disk Drive Blank CAUTION Always populate hard drive bays with a SAS disk drive or a disk drive blank Operating the server blade without a SAS disk drive or disk drive blank causes improper ...

Страница 29: ...panels on the BL870c server blade Each panel gives access to different components on the system board When the server blade is oriented vertically as if mounted in an enclosure the panels are the right and left access panels The right panel enables access to the following Processor slots 0 and 1 Mezzanine slots 1 2 and 3 SAS backplane Front panel System battery TPM module System board The left pan...

Страница 30: ...ing a Processor page 31 Add additional mezzanine cards For more information see Installing Mezzanine Cards page 37 If you are installing more components under the left access panel install right cover on the server before removing the left access panel Removing the Server Blade Left Access Panel To remove the left access panel 1 Unlock the cam on the left access panel latch if necessary by turning...

Страница 31: ...Processor slot 0 Processor slot 1 The left panel gives you access to Processor slot 2 Processor slot 3 If you need to access both sides of the server blade to install processors install the processors on the right side first replace the right access cover then remove the left access panel and install the processors on the left side of the system board Depending on which processor you are installin...

Страница 32: ...ffle air blocker b Remove the processor 2 and 3 air baffle from the system board by lifting it straight up and out of the server blade Figure 14 Processor 2 and 3 Air Baffle c Turn the air baffle over and remove the air blocker from the air baffle for the processor you are adding If you are adding two processors into processor slots 2 and 3 remove both air blockers Figure 14 page 32 shows the proc...

Страница 33: ...rocessor to be installed Figure 16 shows the ZIF socket lock for processor 1 in the unlocked position Figure 16 Unlocked ZIF Socket 2 1 Locked ZIF socket with indicator Unlocked ZIF socket with indicator pointing toward the pointing toward the side of the server blade front of the server blade CAUTION Do not tighten the ZIF socket lock more than 180 degrees in either direction This severely damage...

Страница 34: ...n the left side of the system board For slot locations on the system board see Figure 17 Figure 17 Processor Slot Identification 5 Ensure the processor is seated by pressing down gently on the processor The processor should not move or rock back and forth Reseat the processor if necessary 6 Slide the processor sequencer to the right 1 to expose the ZIF socket on the system board 2 as shown in Figu...

Страница 35: ...180 degrees in either direction This severely damages the socket and processor and renders the system board unusable 8 To tighten the captive shoulder screws 1 through 4 on the processor tighten them 2 full turns after they engage the threads When all four shoulder screws are engaged tighten them in the order shown in Figure 19 with the Torx T 15 screwdriver 9 Tighten the captive screws 5 6 on the...

Страница 36: ...e Figure 20 The server blade uses a minimum of 4 GB of memory four 1 GB DIMMs and a maximum of 96 GB of memory 24 4 GB DIMMs If you purchased additional memory use these procedures to install more memory into your server blade Install DIMMs from highest capacity to lowest capacity for example install the 4 GB DIMMs first then the 2 GB DIMMs then the 1 GB DIMMs The memory subsystem supports chip sp...

Страница 37: ... a slot and push down firmly until the latches click shut Installing Mezzanine Cards The HP Integrity BL870c server blade has three public ports for mezzanine cards on the system board These cards provide I O capabilities for the server blade The server supports one Type I mezzanine card and two Type II mezzanine cards The Type I mezzanine port supports PCIe x4 cards The Type II mezzanine ports su...

Страница 38: ...s is 1 PCIe x4 card Install into slot 1 2 PCIe x8 card Install into slot 2 3 PCIe x8 card Install into slot 3 If you are only installing PCIe x8 cards start from mezzanine slot 2 not slot 1 Mezzanine port 1 is lower than mezzanine ports 2 and 3 to enable the cards to be stacked on top of each other Figure 22 shows the mezzanine port heights 38 Installing the Server Blade Into the Enclosure ...

Страница 39: ...ort Installing a Mezzanine Card to Port 1 To insert a mezzanine card to the PCIe x4 port 1 on the system board 1 Line up the plastic pins on the mezzanine card connector with the PCIe x4 port on the system board 2 Push down on the card directly above the port to seat the card into the port Installing Additional Components 39 ...

Страница 40: ...Line up the plastic pins on the mezzanine card connector on the PCIe x8 port 3 on the system board 5 Push down on the card directly above the port to seat the card into port 3 6 Tighten the thumbscrews on the mezzanine card until snug to secure it to the system board Replacing the Right Access Panel To replace the right access panel 1 Make sure the right access panel latch is in the open position ...

Страница 41: ...ake sure the left access panel latch is in the open position sticking up See Figure 25 page 42 2 Place the access panel onto the server blade by lining up the posts on each side of the access panel with the keyways on the server blade chassis 1 3 Slide the access panel toward the front of the server blade 2 and push down on the access panel latch until it is flush with the access panel 3 Installin...

Страница 42: ...ou install the server blade into the enclosure by default the server blade powers up to standby mode Installing the Server Blade Into the Enclosure The following procedure shows how to install the server blade into a standard c Class enclosure 1 Remove the two half height filler panels from the enclosure 2 Remove the half height blade shelf if necessary 3 Ensure the extraction lever is released op...

Страница 43: ...tes The server blade has three power states standby power full power and off Install the server blade into the enclosure to achieve the standby power state By default server blades are set to power on to standby power when installed in a server blade enclosure Verify the power state by looking at the LEDs on the front panel and using Table 6 For more front panel LED information see Front Panel LED...

Страница 44: ...see Accessing the iLO 2 MP with DHCP Enabled page 44 If the enclosure is not connected to a network you must configure your server through the serial port on the SUV cable To access the iLO 2 MP without a network connection see Accessing the iLO 2 MP with No Network Connection page 46 DHCP is default enabled on the server blade To perform these procedures the server blade enclosure must be powered...

Страница 45: ...re 28 Figure 28 The View Blade and Port Info Screen 4 Using the left right arrows highlight Blade Info on the bottom of the front display panel 5 Follow the onscreen directions to select the appropriate server blade and press OK The View Blade Info screen displays See Figure 29 Accessing the Integrated Lights Out 2 Management Processor 45 ...

Страница 46: ...ade Use the following procedure to connect your server blade to a terminal device using the SUV port Insert the SUV cable into the SUV port on the server blade See Figure 30 CAUTION Disconnect the SUV cable from the port when not in use The port and connector are not intended to provide a permanent connection On the SUV cable locking buttons are located on the sides of the server blade connector A...

Страница 47: ... Connect the other end of the DB9f to DB9f modem eliminator cable to your terminal device For more information about iLO 2 MP functions see the HP Integrity iLO 2 Operations Guide 3 Verify that the parameters for RS 232 serial port communication are set to the following values on your terminal or emulator device VT 100 protocol 8 none parity 9600 baud None receive None transmit 4 Click OK to set t...

Страница 48: ...computer open a telnet session 2 Enter the iLO 2 MP address obtained in Accessing the Integrated Lights Out 2 Management Processor page 44 in the appropriate screen You now have access to the iLO 2 MP functionality through the telnet session Serial port connection 1 Ensure you have an MP prompt 2 Log in to the iLO 2 MP by using the following default values for the login ID and password the ID and ...

Страница 49: ...Allowed page 52 Securing Remote Access to the Server Blade If you choose to configure iLO 2 MP for remote access using DHCP or a static IP address use the following steps to secure remote access to your server blade To secure remote access you need to change your MP password To change your MP password 1 From the MP Main Menu enter CM to access the Command Menu The Command Menu displays 2 From the ...

Страница 50: ...changing the power control setting The server blade is now set to power on to full power when it is inserted into the enclosure Configuring Remote Access to the Server Blade At this point in the iLO 2 MP configuration process you must decide if the server blade will be accessed remotely Remote access allows the server blade to be stopped started and configured and allows troubleshooting from a rem...

Страница 51: ...ommand to get to the MP Command Menu screen 2 Enter the LC command to get to the LAN Configuration Menu screen The following displays At each prompt you may type DEFAULT to set default configuration or Q to Quit Default LAN Configuration MAC Address 0x00110aa50058 D DHCP status Enabled I IP Address 127 0 0 1 M MP Host Name mp00110aa50058 S Subnet Mask 255 255 255 0 G Gateway Address 127 0 0 1 L Li...

Страница 52: ...ange A to modify All Or Q to Quit 3 From the LAN Configuration Menu enter D to get to the DHCP Status screen 4 Follow the onscreen instructions to change the DHCP status from Enabled to Disabled 5 From the LAN Configuration Menu enter SA to get to the System Administration menu 6 Disable Telnet SSH and web access by following the onscreen instructions 7 Confirm the changes were made by entering LC...

Страница 53: ...the server blade If your OS is loaded onto your server blade see Operating System is Loaded onto the Server Blade page 53 If the OS is not installed onto your server blade see Operating System is Not Loaded onto the Server Blade page 53 Operating System is Loaded onto the Server Blade If the OS is loaded on your server blade Autoboot is the default setting The server blade boots to the OS Use your...

Страница 54: ...r the c7000 enclosure NOTE This picture is used only to show the different modules not where the modules should be installed Figure 32 Interconnect Modules on the Rear of the Server Blade Enclosure Server Blade to Enclosure Interconnect Mapping Table 7 shows how the HP Integrity BL870c server blade slots interconnect with the slots on the c7000 enclosure Table 7 Server Blade to Enclosure Interconn...

Страница 55: ... the IR functionality of the SAS controller on the HP Integrity server use the drvcfg and cfggen EFI commands If you are scripting multiple devices use the cfggen command MPTUTIL Utility The mptutil utility enables you to update the adapter flash memory with the EFI driver and HBA firmware New versions of these images are released periodically IMPORTANT Do not store the files in this package on a ...

Страница 56: ...the first controller 1 At the fs0 prompt enter mptutil f firmware_file c 0 2 At the fs0 prompt enter reset The filename is optional and you are prompted for a filename if it is omitted Another way to flash firmware executes without your knowledge When mptutil is executed and a SAS HBA is in any state other than ready or operational mptutil immediately performs a firmware download boot The firmware...

Страница 57: ... command Viewing the VPD Information for EFI Driver and RISC Firmware To view the VPD information for the EFI driver and RISC firmware at the fs0 prompt enter mptutil o vpd c 0 EFI Commands To configure an Integrated Mirror IM Array on the SAS Controller use the following EFI commands DRVCFG GUI interface CFGGEN command line interface If you are not using the IM functionality do not follow these p...

Страница 58: ... area The main area for presenting data This area has a cursor for item selection and horizontal and vertical scroll bars if necessary Footer area Provides general help information text Figure 33 page 58 provides a map of how to access screens in the drvcfg utility Figure 33 Accessed Screens in the drvcfg Utility DRVCFG Screens Adapter List Screen The Adapter List screen displays when the configur...

Страница 59: ...be limited Adapter Properties Screen The Adapter Properties screen enables you to view and modify adapter settings To scan the SAS controller s devices select a SAS controller and press Enter The Adapter Properties screen displays Figure 34 Adapter Properties Screen Use the arrow keys to select RAID Properties and press Enter to view the Select New Array Type screen To access the following screens...

Страница 60: ...ation utility software control or is reserved for control by other software Enabled BIOS OS Enabled BIOS Only Enabled OS Only or Disabled Enabled BIOS OS SAS controller is controlled by the BIOS and OS driver Enabled BIOS Only SAS controller is controlled by the BIOS This setting might not be supported by all OS drivers For example it is not possible to disable an adapter in a Windows driver Enabl...

Страница 61: ...ay Displays the bay where devices are located Device Identifier Displays the device identifier RAID Disk Specifies the devices disks that make up an IM array If RAID Disk is Yes the device is part of an IM array if No the device is not part of an IM array This field is grayed out under the following conditions The device does not meet the minimum requirements for use in an IM array The device is n...

Страница 62: ...dicates the size of the device in megabytes megabyte 1024 x 1024 1 048 576 bytes If the device is part of a two disk array this field reflects the size of the array not the size of the disks If the device is part of a three or more disk array this field is the size of the disk within the array When creating a striped array the usable size of the array is determined by the number of drives multipli...

Страница 63: ...lowing conditions The device does not meet the minimum requirements for use in an IM array The array has a hot spare The array is made up of the maximum number of devices 6 The device isn t large enough to mirror data on the primary drive The hot spare drive must be greater than or equal to the size of any drive in the IM volume Drive Status Disk is online and fully functional OK Missing Disk is n...

Страница 64: ...ons Manage Hot Spare To display a Hot Spare Management screen that has the same layout as the Create New Array screen press Enter for Manage Hot Spare This field is grayed out under the following conditions The array is inactive The array is at its maximum number of devices Non IR firmware is used IR is disabled The array is inactive Synchronize Array To perform a synchronization of the IM array p...

Страница 65: ...s Pre Installation WinPE environments It is a minimally interactive program that you execute from a command line prompt or a shell script The results from invoking this utility are communicated through the program status value that is returned when the program exits Use the cfggen utility to create IM storage configurations on SAS controllers Some cfggen commands work only with SAS adapters in the...

Страница 66: ... can be created An IM array must have two disks A hot spare disk cannot be created without at least one IM volume already created The utility does not allow installing a hot spare disk type different from disk types in the volume With the AUTO command all drives used are the same type as the first available disk found and the size is limited to the size of the smallest disk CFGGEN Commands Using t...

Страница 67: ...prompt Eliminates warnings and prompts Operation When AUTO creates an IM volume the first disk found is assigned as the primary disk If the controller is allowed to resynchronize the disks the data on the primary disk is available by accessing the newly created volume Reply Yes to complete the creation HOTSPARE The HOTSPARE command creates a hot spare disk The hot spare disk is added to hot spare ...

Страница 68: ...ble on the website to the version of firmware on the server blade If the firmware versions are the same you don t need to update your firmware If the firmware versions are different you need to update your firmware Proceed to Download the Latest Version of Firmware page 68 Download the Latest Version of Firmware To download the latest version of firmware from the web 1 See the HP website at http w...

Страница 69: ...nux Novell SuSE Linux Enterprise Server Installing the Operating System onto the Server Blade These are generalized operating system installation procedures For more specific details regarding operating system installation see your OS documentation Installing the Operating System Using a USB DVD Drive and the OS Disks Before you can install the OS from a DVD disk you must connect an external USB D...

Страница 70: ...Pci 2 0 MP rope 0 00 20 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 SCSI rope 1 00 40 01 00 0x1077 0x2312 XX Acpi HWP0002 200 Pci 1 0 FC rope 2 00 40 01 01 0x1077 0x2312 XX Acpi HWP0002 200 Pci 1 1 FC rope 2 00 80 01 00 0x14E4 0x1648 XX Acpi HWP0002 400 Pci 1 0 LAN rope 4 00 80 01 01 0x14E4 0x1648 XX Acpi HWP0002 400 Pci 1 1 LAN rope 4 00 80 03 00 0x14E4 0x1648 XX Acpi HWP0002 400 Pci 3 0 LAN ro...

Страница 71: ...ns list includes the EFI Shell and one or more operating system loaders The following example includes boot options for HP UX Linux and the EFI Shell EFI Boot Manager ver 2 00 14 62 OS might use only the primary console set via boot manager or conconfig command System Overview Boot Menu hp server BL870c HP UX Primary Boot 0 2 1 0 Serial USE7234MV8 Internal Bootable DVD EFI Shell Built in System Fi...

Страница 72: ...lude the HP UX setboot command See Adding HP UX to the Boot Options List page 73 Autoboot Setting The autoboot setting determines at startup whether a server automatically loads the first item in the boot options list or remains at the EFI Boot Manager menu With autoboot enabled EFI loads the first item in the boot options list after a designated timeout period Configure the autoboot setting for a...

Страница 73: ...e boot options list from the EFI Shell To add an HP UX boot option when logged in to HP UX use the setboot command For details see the setboot 1M manpage 1 Access the EFI Shell environment Log in to iLO 2 for Integrity and enter CO to access the system console When accessing the console confirm that you are at the EFI Boot Manager menu the main EFI menu If you are at another EFI menu choose Exit f...

Страница 74: ...ager heading 2 At the EFI Boot Manager menu choose an item from the boot options list Each item in the boot options list references a specific boot device and provides a specific set of boot options or arguments you use when booting the device 3 Press Enter to initiate booting using the chosen boot option 4 Exit the console and iLO 2 MP interfaces when finished using them Press Ctrl B to exit the ...

Страница 75: ...he EFI Shell To boot the HP UX operating system do not enter anything during the 10 second period given for stopping at the HPUX EFI loader Shell map Device mapping table fs0 Acpi 000222F0 269 Pci 0 0 Pun8 Lun0 HD Part1 Sig72550000 blk0 Acpi 000222F0 269 Pci 0 0 Pun8 Lun0 blk1 Acpi 000222F0 269 Pci 0 0 Pun8 Lun0 HD Part1 Sig72550000 blk2 Acpi 000222F0 269 Pci 0 0 Pun8 Lun0 HD Part2 Sig72550000 blk...

Страница 76: ...rompt HPUX launches For help using the HPUX EFI loader enter the help command To return to the EFI Shell enter exit fs0 hpux c Copyright 1990 2002 Hewlett Packard Company All rights reserved HP UX Boot Loader for IA64 Revision 1 723 Press Any Key to interrupt Autoboot efi hpux AUTO boot vmunix Seconds left till autoboot 9 User Types A Key to Stop the HP UX Boot Process and Access the HPUX EFI Load...

Страница 77: ...kernel in LVM maintenance lm mode 6 Exit the console and iLO 2 MP interfaces when finished using them Press Ctrl B to exit the system console and return to the MP Main Menu To exit the MP enter X at the MP Main Menu Shutting Down HP UX To shut down HP UX running on a server use the shutdown command You have the following options when shutting down HP UX Shut down and reboot an HP UX server using s...

Страница 78: ...at the EFI Boot Manager menu the main EFI menu If you are at another EFI menu choose Exit from the submenus until you return to the screen with the EFI Boot Manager heading From the EFI Boot Manager menu choose EFI Shell to access the EFI Shell environment 2 Access the EFI System Partition fsX where X is the file system number for the device from which you want to boot HP UX For example enter fs2 ...

Страница 79: ...menu choose an item from the boot options list Each item in the boot options list references a specific boot device and provides a specific set of boot options or arguments to use when booting the device 4 Press Enter to initiate booting using the chosen boot option 5 Exit the console and iLO 2 MP interfaces when finished using them 6 Enter Ctrl B to exit the system console and return to the MP Ma...

Страница 80: ...ng to form or join an OpenVMS Cluster VMScluster I LOADSECDB loading the cluster security database EWA0 Auto negotiation mode assumed set by console EWA0 Merl5704 located in 64 bit 66 mhz PCI X slot EWA0 Device type is BCM5704C UTP Rev B0 21000000 EWB0 Auto negotiation mode assumed set by console EWB0 Merl5704 located in 64 bit 66 mhz PCI X slot EWB0 Device type is BCM5704C UTP Rev B0 21000000 PKA...

Страница 81: ...WN I OPERATOR this terminal is now an operator s console SHUTDOWN I DISLOGINS interactive logins will now be disabled SET I INTSET login interactive limit 0 current interactive value 1 SHUTDOWN I SHUTNET the DECnet network will now be shut down NOTE HP OpenVMS I64 currently does not support the POWER_OFF shutdown option Booting and Shutting Down Microsoft Windows This section describes how to boot...

Страница 82: ...ity fs0 msutil nvrboot NVRBOOT OS Boot Options Maintenance Tool Version 5 2 3683 1 SUSE SLES 10 2 HP UX Primary Boot 0 0 1 0 0 2 0 3 Windows Server 2003 Datacenter 4 EFI Shell Built in Windows OS boot option D isplay M odify C opy E x port I mport E rase P ush H elp Q uit Select 5 Use the Import command to import the Window boot option file Select i Enter IMPORT file path EFI Microsoft WINNT50 Boo...

Страница 83: ...enter Starting Windows Server 2003 Datacenter Starting Windows Computer is booting SAC started and initialized Use the ch command for information about using channels Use the command for general help SAC NOTE Due to the type of server you purchased your output may not exactly match the output shown here 6 Exit the console and iLO 2 MP interfaces when finished using them Enter Ctrl B to exit the co...

Страница 84: ...n For example access the system console and use the Windows SAC interface to start a command prompt from which you can issue Windows commands to shut down the server 2 Check to see whether any users are logged in Use the query user or query session command 3 Issue the shutdown command and the appropriate options to shut down the Windows Server 2003 on the server You have the following options when...

Страница 85: ...ller automatically adds an entry to the boot options list 1 Access the EFI Shell environment Log in to the iLO 2 MP and enter CO to access the system console When accessing the console confirm that you are at the EFI Boot Manager menu the main EFI menu If you are at another EFI menu choose Exit from the submenus until you return to the screen with the EFI Boot Manager heading From the EFI Boot Man...

Страница 86: ... EFI Linux loader from the EFI Shell On a Red Hat Enterprise Linux boot device EFI System Partition the full paths to the loader and configuration files are EFI redhat elilo efi and EFI redhat elilo conf After choosing the file system for the boot device for example fs0 initiate the Linux loader from the EFI Shell prompt by entering the full path for the ELILO EFI loader By default the ELILO EFI l...

Страница 87: ...for the ELILO EFI loader By default the ELILO EFI loader boots Linux using the kernel image and parameters specified by the default entry in the elilo conf file on the EFI System Partition for the boot device To interact with the ELILO EFI loader interrupt the boot process for example enter a space at the ELILO boot prompt To exit the ELILO EFI loader use the exit command Booting SuSE Linux Enterp...

Страница 88: ...the minutes two digits Number of minutes to wait in the format mm in which mm is the number of minutes now to immediately shut down this is equivalent to using 0 to wait zero minutes For details see the shutdown 8 Linux manpage Also see the Linux manpage for the poweroff command 1 From the command line for Red Hat Enterprise Linux or SuSE Linux Enterprise Server issue the shutdown command to shut ...

Страница 89: ...ed troubleshooting For example Problem Front Panel LED blinking NOTE The front panel health LED flashes amber with a warning indication or flashes red with a fault indication System Alert on system console Analyze the alert by using the system event log SEL to identify the last error logged by the server blade Use the iLO 2 MP commands to view the SEL through the MP s text interface 3 You should h...

Страница 90: ...age 91 as specified in the right column of Table 1 1 page 91 located in the row which corresponds to your front panel LED display state 5 Read the symptom condition information in the left column of Table 12 page 91 6 Perform the action s specified in the Action column 7 If more details are required or desired see the appropriate subsection of this chapter where this information is provided in the...

Страница 91: ...12 Steady green Flashing amber Steps 4a 4b 4c and 5 in Table 12 and Steps 6 and 7 in Table 13 Steady green Steady green Steps 8a and 8b in Table 13 Steady green Flashing red Table 12 Basic Low End Troubleshooting Action Condition Step Nothing is logged for this condition Server blade appears dead no front panel LEDs are on and no fans are running BMC and iLO 2 MP are running 1 1 For new server ins...

Страница 92: ...ted signal cables between the system console device and serial port connector on the front panel 2 Verify proper Terminal type is set supported settings are hpterm and VT100 default and VTUTF8 3 Verify that the RS232C configuration matches between the server blade and the local console see Troubleshooting the Server Interface System Console page 109 4 As a last resort replace the server blade Prec...

Страница 93: ...Error Logs page 101 for more details The preceding problem is fixed when the root cause is determined Front panel LEDs indicate that the server blade detected a fatal error that it cannot recover from through OS recovery routines for example health is flashing red and power is steady green MCA occurs during server blade operation the server blade reboots the OS 8a 1 Capture the MCA dump with the E...

Страница 94: ...n the enclosure The BMC controls the server health LED blade hardware controls the power LED Both BMC and iLO 2 MP code determine the state of the health LED Figure 37 Server Blade Front Panel LEDs Table 14 details the functions of the front panel LEDs Table 14 Server Blade Front Panel LEDs Status LED Description Item Steady Blue Flagged Unit Identification UID 1 Off Not flagged Off Power is off S...

Страница 95: ...LED indicates the overall health state of the server blade including the state of server firmware and the OS If the LED is amber or red the server blade needs attention Examine the event logs on iLO 2 MP for details of the problem Table 16 details the functions of the health LED Table 16 Server Health LED States Status Flash Rate LED Server blade is off LED Off Server blade has left the firmware b...

Страница 96: ...er blade Table 18 NIC LEDs Status LEDs NIC is connected to the network Steady green Network activity Flashing green No network activity Off SAS Disk Drive LEDs The two SAS disk drives on the server blade have identical LEDs that show the drive status Figure 38 shows the location drive LEDs Figure 38 SAS Disk Drive LEDs 2 1 Status LED Activity LED Table 19 details the functions of the hard disk dri...

Страница 97: ...er Up Through HP UX Boot Power Health Step No AC power to the server blade Off Off 1 Server blade is shut down server is off AC power and standby power is active last health status was healthy Amber Off 2 Server blade power rails are on when Power switch is toggled Hardware drives power LED Steady Green Off 3 Server blade has powered up and is either at EFI booting or at OS Steady green Steady gre...

Страница 98: ...upport tools are provided on the server blade Centralized error archiving and hardware inventory tools are available as long as the agents providers that support them are installed on the managed server blade On HP UX servers the legacy tools within OnlineDiag continue to be supported The online support tools on HP UX 1 1 23 and greater include the Support Tool Manager STM tools and the additional...

Страница 99: ... Yes Tape Yes No No No Yes M O Yes No Yes Yes Yes Add On Network I O Cards No No No No Yes Add On Mass Storage I O Cards Offline Support Tools Updates to the EFI HP service partition HPSP are available through the CD Installer option on the IPF Offline Diagnostics and Utilities CD At a minimum an ISO image of the IPF Offline Diagnostics and Utilities CD is available from the HP website Offline Sup...

Страница 100: ...scription of the problem the likely cause s of the problem the recommended action s to resolve the problem and detailed information about the problem To ensure that tools are available to repair or recover from the fault HP UX Fault Management Proactive fault prediction and notification is provided on HP UX by SysFaultMgmt WBEM indication providers as well as by the Event Management Service EMS Th...

Страница 101: ...ut events and event logs Event logs are the equivalent of the old chassis logs for status or error information output Symbolic names are used in the source code for example MC_CACHE_CHECK The hex code for each event log is 128 bits long with an architected format Some enumerated fields can be mapped to defined text strings All can be displayed in hex keyword or text mode Events are created by firm...

Страница 102: ...the MP 1 Log in with the proper username and password NOTE Default operator login and password login Oper password Oper You are now at the MP Main Menu 2 Enter cl to display the console history log This log displays console history from oldest to newest 3 Enter Ctrl B to return to the MP Main Menu 4 Enter sl to display the status logs The status logs consist of System Event Forward Progress Curren...

Страница 103: ...threshold level 3 filter will be applied Set up alert filter options on this buffer Y N Log Name Entries Full Latest Entry E System Event 410 47 18 Feb 2003 09 38 10 Event Log Navigation Help View next block forward in time e g from 3 to 4 View previous block backward in time e g from 3 to 2 CR Continue to the next or previous block D Dump the entire log for capture and analysis F First entry L La...

Страница 104: ...cedure Use this procedure only when the server powers on and remains powered on but does not enter into or pass POST or does not boot to EFI menu 1 Remove the access panel to gain access to internal FRUs See Removing the Right Access Panel page 116 2 Remove all of the HDDs from the front of the chassis See Removing a SAS Disk Drive page 111 3 Remove the memory DIMMs See Removing a DIMM page 121 4 ...

Страница 105: ...r 0 0036 Processor 0 RAM 0001 Comm Module 0002 Disk Backplane 0003 Mezzanine Board 0128 DIMM0A 0129 DIMM0B 0000 Motherboard If the installed FRUs are all functional the server should initiate POST on all processors Observe the system console output through Live Events to ensure that POST initiates and completes without error If POST does not start after a few seconds suspect some sort of system bo...

Страница 106: ...it errors fatal processor errors cause global local MCA events Troubleshooting Memory The memory controller logic in the zx2 chip supports two physical ranks that hold four DIMMs each DIMMs installed in groups of four are known as a quads and must be the same size and configuration DIMM Installation Order For a minimally loaded server four equal size memory DIMMs must be installed into rank 0 slot...

Страница 107: ...o physical shared memory from a local disk DVD or from a remote disk on another server through multiple LAN transfers This process is referred to as Direct Memory Access DMA and is initiated by I O devices located in core I O or on I O device controllers and does not involve any processors A secondary function of the I O subsystem is to transfer four bytes of data between the internal registers wi...

Страница 108: ...le from http www hp com under Support and Drivers Identifying and Troubleshooting Firmware Problems Erratic server blade Erratic server blade operation or the fact that the server blade may not boot successfully to the EFI Boot Manager or to the EFI Shell are symptoms of possible firmware problems NOTE Firmware problems are relatively rare Look for other problem causes first Probable firmware fail...

Страница 109: ... Troubleshooting the Environment Ambient intake air temperature is often different from ambient room temperature measure the operating temperature and humidity directly in front of the cabinet cooling air intakes rather than measure only ambient room conditions Within the server blade enclosure temperature sensors report chassis temperature to the BMC The BMC controls fan speed based on this infor...

Страница 110: ...port you should 1 Use this chapter Chapter 5 Troubleshooting to solve the problem Note failure symptoms and error indications LEDs and messages Capture and permanently log the current SEL and FPL contents Try to determine precisely what did or did not happen 2 Collect the following information The model number of your server blade for example BL870c The product number of your server blade This can...

Страница 111: ... how to remove and replace the SAS disk drives You are not required to remove the server blade from the enclosure to replace a SAS disk drive To assess hard drive status observe the SAS disk drive status LEDs For an explanation of these LEDs see SAS Disk Drive LEDs page 96 IMPORTANT Before removing a SAS disk drive perform a complete data backup If disk drive mirroring is enabled it is not necessa...

Страница 112: ...Disk Drive Blanks The server blade has four disk drive bays If you only purchased one SAS disk drive your server blade has disk drive blanks installed Disk drive blanks maintain proper airflow throughout the server blade CAUTION Always populate hard drive bays with a SAS disk drive or a disk drive blank Operating the server blade without a SAS disk drive or disk drive blank causes improper airflow...

Страница 113: ...r the Virtual Power Button do not completely shut the power off in the server blade This toggles between on and standby modes rather than on and off The standby position removes power from most components and drives but portions of the power supply and some internal circuitry remain active WARNING Before proceeding with maintenance or service on a server that requires physical contact with electri...

Страница 114: ...dures to remove and replace the server blade from the enclosure Removing the Server Blade from the Enclosure To remove the server blade from the enclosure 1 Press the release button on the server blade 1 See Figure 41 CAUTION After you press the release button the server blade is unlocked from the enclosure Use both hands to support the server blade when you remove it from the rack The server blad...

Страница 115: ...k Operating the enclosure without a server blade or server blade blank causes improper airflow and cooling which can lead to thermal damage Replacing the Server Blade in the Enclosure Use the following procedure to replace the server blade into the enclosure 1 Slide the server blade back into the enclosure 1 See Figure 42 page 116 2 Close the lever 2 Removing and Replacing the Server Blade from th...

Страница 116: ...lade is oriented vertically mounted in an enclosure they are the right access panel and the left access panel Removing the Right Access Panel To remove the access panel 1 Power off the server blade and remove it from the server blade enclosure See Preparing the Server Blade for Servicing page 113 2 Place the server blade on an antistatic pad with the right access panel up 3 Unlock the cam on the r...

Страница 117: ...p 2 Place the access panel onto the server blade by lining up the posts on each side of the access panel with the keyways on the server blade chassis 1 3 Slide the access panel toward the front of the server blade 2 and push down on the access panel latch until it is flush with the access panel 3 See Figure 44 page 118 Removing and Replacing the Server Blade Access Panels 1 17 ...

Страница 118: ...t from the server blade enclosure See Preparing the Server Blade for Servicing page 113 2 Place the server blade on an antistatic pad with the left access panel facing up 3 Unlock the cam on the left access panel latch if necessary by turning the lock on the latch counterclockwise with a 2 5 mm allen wrench 4 Pull up on the access panel latch 1 This causes the access panel to slide back about 1 75...

Страница 119: ...up See Figure 46 page 120 2 Place the access panel onto the server blade by lining up the posts on each side of the access panel with the keyways on the server blade chassis 1 3 Slide the access panel toward the front of the server blade 2 and push down on the access panel latch until it is flush with the access panel 3 Removing and Replacing the Server Blade Access Panels 1 19 ...

Страница 120: ...lso customer replaceable units CRUs except the TPM The TPM must be serviced by authorized HP personnel DIMMs Processors SAS backplane Air baffles System battery Front panel Mezzanine cards TPM module System board NOTE The server blade must be removed from the enclosure to access the internal components therefore no internal devices are hot swappable or hot pluggable in the server blade Removing an...

Страница 121: ...NOTE The server blade ships with at least four DIMMs installed They are installed in slots 0A 0B 0C and 0D 3 Locate the DIMM slots on the server blade system board See Figure 47 Figure 47 DIMM Slot Locations 4 Remove the DIMM air baffle around the DIMM slots where the failed DIMM is located if necessary 5 Open the DIMM slot latches for the DIMM you are removing 6 Remove the DIMM from the slot IMPO...

Страница 122: ...connector In the server blade you must load the DIMMs in quads To enable chip sparing you must load four DIMMs of the same capacity and configuration Table 27 summarizes the server blade memory configurations Table 27 Server Blade Memory Array Capacities Single DIMM Sizes Min Max Memory Size 1 GB 4 GB 24 GB 2 GB 8 GB 48 GB 4 GB 16 GB 96 GB 8 GB 32 GB 192 GB Loading DIMMs as quads four identical DI...

Страница 123: ...the memory mezzanine board For the thumbscrew locations see Figure 48 page 123 6 Pull up on the memory mezzanine board handle and rotate it 90 degrees to disengage the connectors 7 Lift the memory mezzanine board straight up and out of the server blade Figure 48 Removing the Memory Mezzanine Board Replacing the Memory Mezzanine Board This procedure shows how to install the memory mezzanine board i...

Страница 124: ...to the system board 7 Replace the access panel See the Replacing the Right Access Panel page 117 8 Place the server blade into the enclosure See Replacing the Server Blade in the Enclosure page 115 Removing and Replacing a Processor Use the following procedure to remove and replace a processor in the server blade Install the processors into the server blade in the following order Processor slot 0 ...

Страница 125: ... all processors on the system board To remove a processor 1 Power off the server and remove it from the enclosure See Preparing the Server Blade for Servicing page 113 2 Remove the access panel for the processor you are removing See Removing the Access Panels page 29 3 Disconnect the power cable from the processor you are removing 4 Loosen the captive screws 1 2 on the processor with the Torx T 15...

Страница 126: ...Slide the processor sequencer to the right 1 and hold it in place to uncover the ZIF socket shown circled in Figure 52 page 126 Figure 52 Uncovering the ZIF Socket 7 Unlock the ZIF socket by turning the socket 180 degrees counterclockwise 8 Carefully remove the processor module by lifting it straight up from the system board then place the processor module in an antistatic bag 126 Removing and Rep...

Страница 127: ...gure 53 ZIF Socket on the System Board 2 1 ZIF socket locked ZIF socket unlocked 2 Carefully insert the processor module into the empty processor slot processor slot 1 is shown on the server blade system board then line up the guide pins on the system board to the alignment holes on the processor to seat the processor 3 Slide the processor sequencer to the right and hold it there to uncover the ZI...

Страница 128: ... 128 with the Torx T 15 screwdriver 7 Tighten the captive screws 5 6 on the processor with the Torx T 15 screwdriver Figure 55 Installing a Processor in Slot 1 8 Connect the power cable to the power connector on the processor 9 Install the right access panel See Replacing the Right Access Panel page 117 128 Removing and Replacing Components ...

Страница 129: ...ollowing procedure to remove the failed SAS backplane from the server blade 1 Power off the server and remove it from the enclosure See Preparing the Server Blade for Servicing page 113 2 Remove the SAS disk drives or disk drive blanks See Removing a SAS Disk Drive page 111 or Removing a Disk Drive Blank page 112 3 Remove the right access panel See Removing the Right Access Panel page 116 4 Unplug...

Страница 130: ...and the system board 5 Install the access panel See Replacing the Right Access Panel page 117 6 Install the SAS disk drives or disk drive blanks into the server blade by pushing them back into place See Replacing a SAS Disk Drive page 112 or Replacing a Disk Drive Blank page 113 7 Place the server blade back into the enclosure and power it up See Replacing the Server Blade in the Enclosure page 11...

Страница 131: ...111 4 Remove the SAS backplane from the server blade See Removing the SAS Backplane page 129 5 Remove the four screws that hold the front panel to the front of the server blade There are two screws on each side For the screw locations see Figure 58 Figure 58 Removing the Front Panel Housing Screws 6 Loosen the two captive thumbscrews that hold the front panel to the system board For the screw loca...

Страница 132: ...y installing the four screws with the Torx T 15 screwdriver See Figure 58 page 131 4 Install the SAS backplane See Replacing the SAS Backplane page 130 5 Install the access panel See Replacing the Right Access Panel page 117 6 Install the SAS disk drives and or drive blanks See Replacing a SAS Disk Drive page 112 7 Place the server blade back into the enclosure and power it on See Replacing the Se...

Страница 133: ...Remove the right access panel See Removing the Right Access Panel page 116 3 Note the position of the battery in the socket for the installation of the replacement battery WARNING Do not attempt to remove the battery by hand Doing so can cause the battery holder to separate from the system board WARNING Do not attempt to remove the battery from the side marked first If your battery holder does not...

Страница 134: ...lowing procedures describe how to remove and replace the three mezzanine cards available on the server blade The server blade supports up to three PCIe mezzanine cards Slot 1 is a PCIe x4 slot and slots 2 and 3 are PCIe x8 slots Removing a Mezzanine Card Use the following procedure to remove a mezzanine card from the server blade To determine which card you are replacing see Figure 61 page 135 For...

Страница 135: ...anine Ports 3 2 1 Mezzanine port 3 PCIe x8 Mezzanine port 2 PCIe x8 Mezzanine port 1 PCIe x4 Replacing a Mezzanine Card To replace a mezzanine card on the system board NOTE To install mezzanine card 1 remove mezzanine card 2 first to access it if necessary Mezzanine card 2 is installed above mezzanine card 1 on the system board The card ports are different heights For the mezzanine port heights se...

Страница 136: ...cing the Trusted Platform Module The following procedures describe how to remove and replace the Trusted Platform Module TPM from the server blade The TPM is a microcontroller that stores digital keys passwords and certificates The TPM is mounted on the system board near processor 0 IMPORTANT The TPM is only supported on the HP UX operating system You must be running the supported version of the H...

Страница 137: ...authorized HP CE but you can move the TPM from a failed system board to a new system board 1 Install the new TPM on the system board by pushing it down onto the posts on the system board For the location of the TPM on the system board see Figure 63 page 137 The TPM is keyed to fit only one way 2 Install the access panel See Replacing the Right Access Panel page 117 3 Place the server blade back in...

Страница 138: ...ginning any removal or installation procedure For more information see Safety Information page 26 Removing the System Board IMPORTANT It is not necessary to remove the server battery from the system board To remove a system board from the server blade 1 Power off the server and remove it from the enclosure See Preparing the Server Blade for Servicing page 113 2 Place the server blade on an antista...

Страница 139: ... it from the system board 15 Remove the mezzanine cards See Removing a Mezzanine Card page 134 16 Remove the TPM if necessary See Removing the TPM page 136 17 Remove the three air baffles by pulling them straight up and out of the server blade The air baffles are shown in Figure 64 Figure 64 Air Baffles 3 2 1 MLB air baffle middle Chassis plug MLB air baffle left 18 Loosen the four captive thumbsc...

Страница 140: ...ystem board from the guide keys on the server blade chassis 20 Lift the system board out of the server blade Replacing the System Board NOTE The system board comes with the server battery already installed To install a system board in the server blade after a system board failure 140 Removing and Replacing Components ...

Страница 141: ...ffles 6 Install the front panel See Replacing the Front Panel page 132 7 Install the SAS backplane and cable See Replacing the SAS Backplane page 130 8 Install the processor MVR cable by pushing it into the connector on the system board 9 Install the processors onto the system board See Replacing a Processor page 127 10 Install the mezzanine card or cards See Replacing a Mezzanine Card page 135 1 ...

Страница 142: ...ocessors if necessary See Replacing a Processor page 127 18 Install the processor 2 and 3 air baffle by aligning the posts on the system board with the holes on the air baffle 19 Install the left access panel See Replacing the Left Access Panel page 119 20 Install the server blade into the enclosure See Replacing the Server Blade in the Enclosure page 115 142 Removing and Replacing Components ...

Страница 143: ...394 2101C AD394 2101C Itanium CPU 1 4 GHz 12 MB dual core AH255 2101C AH255 2101C Itanium CPU 1 6 GHz 18 MB dual core AH320 2101C AH320 2101C Itanium CPU 1 67 GHz 24 MB dual core Internal Disks 432322 001 418373 005 36 GB 15k RPM SAS hot plug disk 376597 001 375863 002 72 GB 10k RPM SAS hot plug disk 432321 001 418373 007 72 GB 15k RPM SAS hot plug disk 432320 001 375863 01 1 146 GB 10k RPM SAS ho...

Страница 144: ...ear AH232 6701A 6070B0227701 Top cover chassis AH232 6702A 6070B0227901 Bottom cover chassis 406059 001 314581 003 TPM module 234556 001 1420 0356 Server battery 3 V 22 A HR LI manganese dioxide AH232 6700A 6051B0225401 Air Baffle Kit includes Memory baffle MLB baffle middle MLB baffle left CPU 1 baffle CPU 2 and 3 baffle 144 Parts Information ...

Страница 145: ...ect the operating system HP UX 1 1 x 6 Select Utility from the Quick jump list 7 Select the following utility in the list hp Integrity Non Volatile RAM Configuration Backup Utility 8 Select the Release Notes tab to view the release notes with the installation instructions 9 Click Download then Save and select a directory to save the utility package to The utility package downloads to the directory...

Страница 146: ...se Validate nvrambkp v r restore database l log file Restore Database Information nvrambkp i r restore database l log file Extensible Firmware Interface The Extensible Firmware Interface EFI is an OS and platform independent boot and preboot interface EFI resides between the OS and platform firmware allowing the OS to boot without having details about the underlying hardware and firmware EFI suppo...

Страница 147: ...ion In addition legacy boot options for A and C are also added if those devices are present You can also launch a specific application without adding it as a boot option In this case the EFI Boot Manager searches the root directories and the EFI TOOLS directories of all of the EFI system partitions present in the server for the specified EFI application Add a Boot Option Adds a boot option to the ...

Страница 148: ...sor boot identifier processor bootid BootID info boot Display boot related information Boot info EFI Boot Manager Seconds allowed for boot attempt 0 200 BootTimer autoboot Config deconfig processor proc ON OFF CPUconfig cpuconfig Config primary console index ON OFF primary Console config conconfig Deconfigure or reconfigure I O components or settings IOCONFIG fast_init mps_optimize wol on off IOCO...

Страница 149: ...arameters b Enable page breaking category Category of commands to view help on commands cmd Shell command name on which to provide verbose information bch Display the list of BCH commands and their corresponding EFI bchmenu BCH menu name taken from the top level of the BCH menu bchcmd BCH command on which to display information Operation If help is invoked with no parameters a list of shell comman...

Страница 150: ...or will inform the user that the functionality no longer exists As a shortcut enter help followed by bch and a BCH command name to go straight to that command 150 Utilities ...

Страница 151: ...cRool help bch sr SEArch help bch sea SERvice help bch ser BOot help bch bo HElp help bch he RESET help bch reset MAin help bch ma For more help on one of the commands above at the prompt type help bch COMMAND Example 4 help configuration command Shell help configuration Configuration commands cpuconfig Deconfigure or reconfigure cpus date Display or set date err Display or set error level esiproc...

Страница 152: ...te baud rate Operation Use this command to change the speed for a UART in the server This command works for all UARTs visible to EFI POSSE If the UART is part of processor dependent hardware PDH space and is initialized by the core firmware this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot System default is 9600 baud Other...

Страница 153: ...y boot aware early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 7 boottest early_cpu off command Shell boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting booting_valid On OS speedy boot aware early_cpu Skip this test late_cpu Run this test platform Run this tes...

Страница 154: ...ed Deconf conconfig Use this command to configure the primary console and turn other consoles on for mirroring from the firmware Syntax conconfig index on off primary Parameters Index Specifies index of console to set as primary on Enables the specified console as a secondary console off Puts console into Not Configured NC state primary Sets the specified console as primary Notes 1 Primary console...

Страница 155: ...g 3 on CONSOLE CONFIGURATION Index Status Type Device Path 1 NC Serial Acpi PNP0501 0 2 P Serial Acpi HWP0002 0 Pci 1 1 3 S VGA Acpi HWP0002 0 Pci 4 0 default Allows the user to restore nonvolatile memory NVM to default values and clear NVM storage values Syntax default efi sal default clear bmc efi sal Parameters clear clears NVM storage values Operation Default sets NVM and stable store values t...

Страница 156: ... clear parameter disables the confirmation prompt Access the errdump command from the System Configuration menu info Displays most server information Syntax info b target Parameters target valid targets are all display everything cpu display information on cpus cache display information on cache mem display information on memory io display information on io boot display boot related information ch...

Страница 157: ...e Memory 2048 MB Installed Memory 2048 MB I O INFORMATION BOOTABLE DEVICES Order Media Type Path Seg Bus Dev Fnc Vendor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3...

Страница 158: ...7 SAL Spec Revision 3 01 SAL_A Revision 2 00 SAL_B Revision 1 10 EFI Spec Revision 1 10 EFI Intel Drop Revision 14 61 EFI Build Revision 1 10 POSSE Revision 0 10 ACPI Revision 7 00 BMC Revision 2 24 IPMI Revision 1 00 SMBIOS Revision 2 3 2a Management Processor Revision E 02 25 WARNING AND STOP BOOT INFORMATION CHIP REVISION INFORMATION Chip Logical Device Chip Type ID ID Revision Memory Controlle...

Страница 159: ...dor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3 0 00 20 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 0 00 20 01 01 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 1 00 20...

Страница 160: ...igure I O components or settings Syntax ioconfig fast_init mps_optimize wol on off Parameters fast_init specifies device connection policy setting mps_optimize specifies PCIe MPS optimization setting wol specifies system wake on lan setting on off specifies to configure or deconfigure a feature or component Operation The ioconfig file is used to retain information on system s I O configuration acr...

Страница 161: ...g Wake On LAN requests each time the system reboots if the setting is disabled Examples To display the current settings fs0 ioconfig Fast initialization Enabled MPS optimization Disabled System Wake On LAN Disabled To display the current device connection policy setting fs0 ioconfig fast_init Fast initialization Enabled To disable fast initialization fs0 ioconfig fast_init off Fast initialization ...

Страница 162: ...eferred Monarch Monarch Possible Warnings 0 0 0 0 To view monarch fs0 monarch Processor current status 0 next boot status 0 To set the monarch processor to 1 fs0 monarch 1 Processor current status 0 next boot status 1 pdt Displays or clears the contents of the Page Deallocation Table Syntax pdt clear Parameters clear clears the pdt Operation With no options specified the command displays the PDT i...

Страница 163: ...T 50 Number of used entries in PDT 0 Number of free entries in PDT 50 Number of single bit entries in PDT 0 Number of multi bit entries in PDT 0 Address of first multi bit error 0x0000000000000000 sysmode Display or modify the system mode Syntax sysmode normal admin service Parameters normal sets system mode to normal admin sets system mode to admin service sets system mode to service Operation If...

Страница 164: ...l sysmode normal You are now in normal mode Specifying Parameters The following parameters may be configured for the board ID initiator ID Maximum data transfer rate rate Bus width Whether the HBA is bootable driver support Avoid bus resets secondary cluster server Using the Setup Utility The following procedure show how to use the Setup utility 164 Utilities ...

Страница 165: ...device is assigned on the bus for the interface this is the same for both channels In this example the interface is device 01 Fnc identifies the channel of the device 00 for channel A 01 for channel B and so on In this example because the interface has two channels one channel is 00 and the other is 01 Vendor ID shows the device s vendor ID for the interface this is the same for both channels For ...

Страница 166: ...erial Console Ctrl 31 Primary Console Input Device Ctrl 32 Primary Console Output Device Ctrl 30 Primary Standard Error Device Ctrl 44 VenHw 904EFCF0 F0A8 11D4 B4CA 303031303833 Ctrl 46 VenHw D65A6B8C 71E5 4DF0 A909 F0D2992B5AA9 In the above example the interface information is shown highlighted bold You can tell the information is for the interface because the path on the first line Acpi HWP0002 ...

Страница 167: ...handle of the driver that controls the channel whose ID you want to display or change cntrl_handle is the handle of the controller for the channel whose ID you want to display or change Continuing the example for channel A of this interface enter drvcfg s 45 18 5 The EFI Setup Utility starts and its main menu displays showing a list of all the EFI capable interfaces in the server TIP To move the c...

Страница 168: ...s and minus keys to scroll through the values until the value you want displays 10 Press Esc to exit the Adapter Properties screen You are given these choices Cancel the exit from the screen to stay in the Adapter Properties screen for the channel of the interface Save the changes you made and then exit the screen Discard the changes you made and then exit the screen 1 1 Move the cursor to the act...

Страница 169: ... 1 0 Usb 0 0 HD Removable Media Boot Boot from a File Use this option to manually run a specific application or driver NOTE This option boots the selected application or driver one time only When you exit the application you return to this menu This option displays the file systems that are on your server or workstation and lets you browse these file systems for applications or drivers that are ex...

Страница 170: ...ary Master Load File EFI Shell Built in Load File Acpi HWP0002 0 Pci 3 0 Mac 00306E4C4F1A Exit In this example Most of the items are the same options in Boot From a File NO VOLUME LABEL is a hard drive You can search through the disk for bootable applications to add to the Boot Manager list of Boot options Removable Media Boot treats the Removable Media generally a CD as a bootable device Load Fil...

Страница 171: ...mediately upon entering the main Boot Manager menu This option is useful for booting an option that only needs to be booted once without changing any other setting in the main Boot Manager menu This is a one time operation and does not change the permanent server boot settings This option displays the file systems that are on your server and lets you browse these file systems for applications or d...

Страница 172: ...art 9600 N81 VenMsg Vt100 Acpi HWP0002 700 Pci 1 1 Uart 9600 N81 VenMsg VtUtf8 Acpi HWP0002 700 Pci 2 0 indicates a currently selected device This menu is identical to Console Error Devices The server blade does not support different configurations for Output and Error console For correct operation When changes are made to either Output or Error console menus the identical change must be made in b...

Страница 173: ...serial device examples UART 9600 indicates the current baud rate of the serial device VenMsg Vt100 is the current emulation type Several different terminal emulation protocols are supported see list above Only one terminal emulation type PcAnsi Vt100 and so on can be selected for each serial console but multiple serial consoles can be selected at a time Table 34 Console Input Devices Choose To sel...

Страница 174: ...led information about the various internal subsystems The iLO 2 MP also provides a virtual front panel used to monitor server status and the state of front panel LEDs All iLO 2 MP functions are available through the LAN and the local RS 232 port The iLO 2 MP is available whenever the server is connected to a power source even if the server main power switch is off Access to the iLO 2 MP can be res...

Страница 175: ... 66 HOTSPARE command 67 checking the inventory 27 chip sparing 36 122 commands devtree controller handle determining 166 EFI capable devices and controller handles displaying 165 drvcfg EFI configurable components displaying 166 EFI driver handle determining 167 EFI Setup Utility starting 167 info adapter slot number determining 165 adapter s path determining 165 component locations 14 components ...

Страница 176: ... 94 FRU see CRU G gigabit LAN LEDs 97 H handle controller determining 166 hard disk drive see SAS disk drive hard drive blank removing 28 HBA RISC firmware update 56 HDD see SAS disk drive HDD backplane see SAS backplane HP 2 Internal Port SAS HBA controller 55 HP Ignite UX boot strap 17 installing HP UX with 70 loading the OS with 53 HP UX booting in LVM maintenance mode 76 booting in single user...

Страница 177: ...online support 1 10 online support tools 99 OpenVMS booting 79 booting EFI boot manager 79 shutting down 80 operating system booting and installing 53 installing with DVD drive 69 installing with HP Ignite UX 70 installing with vMedia 71 loading with HP Ignite UX 53 P part numbers 143 parts list 143 path determining for adapter with info command 165 pathing information console input devices 173 co...

Страница 178: ...tatus LED states 96 server battery removing 133 replacing 134 server blade components 14 connecting to a terminal emulator 46 dimensions 14 enclosure interconnect mapping 54 enclosure interface 54 front view 20 inspecting 26 installing components 27 installing onto the enclosure 42 internal components 120 overview 14 powering off 1 13 powering on 44 rear panel connectors 23 rear view 23 removing f...

Страница 179: ...ry 106 methodology 90 online support 1 10 overview 89 phone support 1 10 processors 105 reporting problems to HP 109 SBA 107 system console 109 using the iLO 2 MP 104 Trusted Platform Module see TPM U UID LED 91 unit identification UID LEDs 91 unpacking the server blade 27 V view array screen 62 virtual power button 1 13 vMedia installing an OS with 71 VPD information for EFI and RISC firmware 57 ...

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