Returning your e-pc for repair
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Returning your e-pc for repair
Your hard disk drive has been designed to be easily removed. In the event
of system failure, HP Support may advise you to remove your hard disk
and return the system unit for repair or replacement.
Removing the hard disk drive
Note
Always place the drive on a soft surface. Protect the hard disk drive from static electricity by
leaving it in its anti-static bag until you are ready to reinstall it. Before handling the drive, touch
any unpainted metal surface to discharge static electricity. When you remove the hard disk
drive from its antistatic bag, handle it only by the frame. DO NOT TOUCH the electrical
components. Place drive on the anti-static bag whenever you set it down.
Hard disk drives are delicate and sensitive to shock vibration. When removing or installing a hard
disk accessory, be careful not to drop or knock the drive. Any shock may damage the drive and
prevent it from functioning correctly
.
1
Switch off the monitor and e-pc. Unplug the AC adapter from the wall
socket.
2
Using the key, unlock the port control system (if installed) and hard
drive compartment cover at the rear of the e-pc. Remove the port
control system.
3
Disconnect the power cord and any telecommunication cables.
4
Slide back and then lift off the compartment cover.
5
Lift the rear of the hard drive tray clear of the e-pc using the handle.
This is to gain access to the data and power connectors.
6
Remove the data and power connectors.
Step 4
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