Troubleshooting
5–5
Table 5–1: System Troubleshooting
(continued)
Problem
Possible Cause
Action
System does not boot.
(continued)
Environment variables
incorrectly set.
(continued)
Hard disk drive is not
correctly formatted or the
requested partition does
not exist.
There is no software on
the requested partition.
Windows NT:
From the Boot screen, press [F2] to
go to setup. From there, go to the
desired location to correctly set the
environment variables.
Format the hard disk drive or
correctly partition the hard disk
drive using the supplied software.
Install software on the requested
partition.
System boots
automatically when you
don't want it to.
System is set to autoboot.
Auto_action is set to
BOOT.
Digital UNIX and OpenVMS: Press
[ctrl]+[C]s during self test
or before the windowing system
starts.
Once you are at the console prompt
>>>, type set auto_action halt to
prevent autobooting.
Windows NT: When AlphaBIOS
starts, press a [down arrow] to stop
the autostart countdown.
Target boot device not
listed in show device,
show config (SRM), or in
the AlphaBIOS display
system configuration.
Loose cables.
SCSI drive jumpers
incorrectly set.
SCSI (small computer
system interface) bus
termination incorrectly
set.
Secure all signal and power cable
connections.
Check all SCSI devices for
incorrect or conflicting IDs. Refer
to the device documentation.
Check that SCSI bus is properly
terminated. (See the General
Information on Installing Drives
section in Chapter 4, Installing
System Options.)
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