Troubleshooting
5–4
Table 5–1: System Troubleshooting
(continued)
Problem
Possible Cause
Action
System does not boot.
Operating system
software is not installed
on the hard disk drive.
System cannot find the
boot device.
Environment variables
incorrectly set.
Install the appropriate operating
system.
Check the system configuration for
correct device parameters.
Digital UNIX and OpenVMS: Use
the SRM show config and show
device commands. (See Chapter 3,
Configuring Your System.) Use
gathered information to identify
target devices for boot command
and verify that the system sees all
installed devices.
Windows NT: Use the AlphaBIOS
firmware to display system
configuration. Look at the hard
disk configuration to determine
what hard disk is available. Verify
the operating system selection
information.
Check and set the environment
variables, if necessary.
Digital UNIX and OpenVMS:
Use the SRM console show and set
commands to check and set the
values assigned to boot-related
variables such as auto_action,
bootdef_dev, and boot_osflags.
(See Chapter 3, Configuring Your
System.)
If you are attempting to use
BOOTP, you must set
ewa0_protocols and ewa0_inet_init
to BOOTP.
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