Troubleshooting
5–8
Table 5–2: Disk Drive Troubleshooting
Problem
Possible Cause
Action
Hard disk drive cannot
read or write information.
Incorrect SCSI drive ID
settings.
Loose or incorrectly
installed cables.
Disk drive is not correctly
formatted or partitioned.
External drive not
powered up.
Set the SCSI ID. Refer to the disk
drive installation instructions.
Make sure all cables are correctly
installed.
Format and partition as required
using the supplied operating
system.
Turn on the external drive.
Floppy drive cannot read
or write information.
Floppy diskette is not
formatted.
Floppy diskette is wrong
density.
Floppy diskette is worn or
damaged.
Floppy diskette is write
protected.
Floppy drive is empty.
Format the floppy diskette.
Use a floppy diskette of the proper
density for your drive.
Try another floppy diskette.
Slide the write-protect switch so
the hole is not visible.
Insert a floppy diskette.
Table 5–3: Audio Troubleshooting
Problem
Possible Cause
Action
No sound.
Cables not plugged in.
Driver not installed.
Volume control set low.
Plug in the cables.
Install the driver.
Use an on-screen volume control (if
available) to increase the volume.
Cannot record.
Cables not plugged in.
Record level set low.
Plug in the cables.
Use the appropriate control to
increase the record level.
Distorted sound.
Volume level set high.
Reduce the volume level. (Use
amplified speakers.)
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