Miscellaneous
Software Impacted—
Short description
Details
Solution
Security Manager—
Warning received:
The
security application can
not be installed until the
HP Protect Tools
Security Manager is
installed
.
All security applications such as
Embedded Security, Java Card Security,
and biometrics are extendable plug-ins
for the Security Manager interface.
Security Manager must be installed
before an HP-approved security plug-in
can be loaded.
The Security Manager software must be installed
before installing any security plug-in.
TPM Firmware Update
Utility for models
containing Broadcom-
enabled TPMs—The tool
provided through HP
support Web site reports
ownership required
.
This is the expected behavior of the TPM
firmware utility for models containing
Broadcom-enabled TPMs.
The firmware upgrade tool allows the
user to upgrade the firmware, with or
without an endorsement key (EK). When
there is no EK, no authorization is
required to complete the firmware
upgrade.
When there is an EK, a TPM owner must
exist, since the upgrade requires owner
authorization. After the successful
upgrade, the platform must be restarted
for the new firmware to take effect.
If the BIOS TPM is factory-reset,
ownership is removed and firmware
update capability is prevented until the
Embedded Security Software platform
and User Initialization Wizard have been
configured.
NOTE:
A reboot is always
recommended after performing a
firmware update. The firmware version is
not identified correctly until after the
reboot.
1.
Reinstall Embedded Security Software.
2.
Run the Platform and User Configuration Wizard.
3.
Be sure that the system contains Microsoft .NET
framework 1.1 installation:
a.
Click
Start
.
b.
Click
Control Panel
.
c.
Click
Add or remove programs
.
d.
Be sure that
Microsoft .NET Framework
1.1
is listed.
4.
Check the hardware and software configuration:
a.
Click
Start
.
b.
Click
All Programs
.
c.
Click
HP ProtectTools Security Manager
.
d.
Select
Embedded Security
from the tree
menu.
e.
Click
More Details
. The system should have
the following configuration:
●
Product version = V4.0.1
●
Embedded Security State: Chip State =
Enabled, Owner State = Initialized,
User State = Initialized
●
Component Info: TCG Spec. Version =
1.2
●
Vendor = Broadcom Corporation
●
FW Version = 2.18 (or greater)
●
TPM Device driver library version
2.0.0.9 (or greater)
5.
If the FW version does not match 2.18, download
and update the TPM firmware. The TPM Firmware
SoftPaq is a support download available on the HP
Web site at
http://www.hp.com
.
HP ProtectTools Security
Manager—Intermittently,
Intermittently (1 in 12 instances), an error
is created by using the close button in the
This is related to a timing dependency on plug-in
services load time when closing and restarting Security
Miscellaneous
91
Содержание 6930p - EliteBook - Core 2 Duo 2.8 GHz
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