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High Valley Stoves by Stoll warrants its High Valley brand wood heaters to be free from defects in material or workmanship, under normal
use and condi ons of service, to the original purchaser, for a period of seven (7) years from the date of purchase subject to the following
limita ons: Electrical Components
(blowers, switches, etc.) are warranted against mechanical and electrical failures, under normal use and
condi ons of service, to the original purchaser for a period of one (1) year. High temperature ceramic glass is warranted to be free from
defects in material, under normal use and condi ons of service, to the original purchaser for a period of one (1) year. Damage to glass
caused by impact is considered abuse and is not covered under this warranty. Cataly c Combustors are warranted by the manufacturer
for a period of
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ve (5) years. The warranty is administered by the manufacturer of cataly c combustors directly. The original purchaser
should register the purchase of any High Valley wood heater equipped with a cataly c combustor with the manufacturer within 30 days of
purchase using the warranty registra on provided by the manufacturer of the cataly c combustor. Terms and exclusions of warranty on
cataly c combustors are established by the manufacturer of the cataly c combustor and not by High Valley Stoves by Stoll. The following
items are not covered under warranty: Gaskets, Paint, Damper, Damper Handles and Rod, Fireclay Bricks or castable lining, and all parts not
permanently a ached to the hea ng unit. Parts not permanently a ached to the hea ng unit are de
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ned as any part removable with com-
mon hand tools. If, a er installa on, assemblies and/or components covered under this warranty are found to be defec ve in materials or
workmanship during the warranty period, High Valley Stoves by Stoll will, at its op on, repair or replace the covered components, subject
to the limita ons set forth in this warranty.
H
V
S
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W
C
:
This warranty is nontransferable and is extended exclusively for the ben-
e
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t of the original purchaser, provided that the appliance purchase was made through an authorized High Valley dealer. The wood heater
should be used within 30 days of purchase by having a
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re started, the blower operated, and heat generated in the owner’s home to con
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rm
proper opera on of all components. The product must be installed, operated, and maintained in compliance with the instruc ons set forth
in the Owner’s Manual supplied with the product at all mes. Installa on, setup, and start-up procedures are considered to be normal
required ac vi es not associated with warranty service. Issues such as adjustments or ven ng should be included in setup of the product.
Such procedures are not covered by warranty. Any installa on, construc on, transporta on, or other related costs or expenses arising from
defec ve part(s), repair, replacement etc., will not be covered by this warranty, nor will High Valley Stoves by Stoll assume responsibility
for them. Further, High Valley Stoves by Stoll will not be responsible for any incidental, indirect, or consequen al damages. This warranty
cons tutes the en re warranty with respect to High Valley Stoves by Stoll and/or its products. High Valley Stoves by Stoll makes no other
warranty, expressed or implied, including any warranty of merchantability, or warranty of
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tness for a par cular purpose.
E
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:
This warranty does not cover the following: Damage caused by transporta on and/or handling of
the product; damage due to incorrect installa on not in accordance with the Installa on Instruc ons included with the product and any
applicable na onal, state, and local building and
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re codes, etc.; [High Valley appliances must be installed by a quali
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ed (preferably NFI
cer
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ed) installer. It is the installer’s responsibility to ensure that the product is installed and opera ng correctly at the me of installa on.
Chimney components and/or other non-High Valley accessories used in conjunc on with the installa on of this product are not covered
under this warranty.] Damage caused by improper use, which is not in accordance with the Instruc ons for Use and Maintenance included
with the product (over
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ring, use of corrosive fuel, etc.); Damage caused by unauthorized modi
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ca on, use, or repair; Damage caused by
the use of non-High Valley spare parts or accessories; Damage caused by lack of regular maintenance and cleaning by the owner as outlined
in the Opera ng Instruc ons, or due to negligence or carelessness; Damage caused by misuse, accident, neglect, or willful abuse of the
product; Damage caused by the use of any type of coal in any High Valley wood heater. (The use of seasoned wood is required.); Dam-
age due to accidental or uncontrollable environmental causes such as: intense cold,
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re, lightning, voltage overload or drop, inadequate
ven ng or ven la on, nega ve air pressures cause by mechanical systems such as furnaces, fans, clothes dryers, etc., and Damage due to
wiring or mechanical systems not in accordance with applicable na onal, state, and local codes; Damage caused by rust or corrosion due
to condensa on, dampness, humidity, or incorrect installa on; Calls for warranty service that are determined to be occasioned by lack of
maintenance or factors not related to the High Valley appliance; Normal wear and tear such as paint discolora on, abrasion, worn gaskets,
etc.; Repair or replacement of wear-parts which are subject to normal wear and tear during the warranty period, or parts that may require
replacement in connec on with normal maintenance; The installa on of consumer replaceable items and installa on of upgraded compo-
nents; Noise resul ng from the movement of motorized parts or minor expansion and contrac on which is considered normal, not a defect.
T
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:
The appliance has been over-
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red. Over-
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ring can be iden
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ed by, but not limited to, warped
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rebox
components, discolored cast iron, discolored, bubbled, or cracked painted
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nishes; The appliance has been used to burn coal of any type;
the appliance is subjected to prolonged periods of dampness or condensa on; There is any damage to the appliance or other components
due to water or weather damage which is the result of, but not limited to, improper chimney or ven ng installa on.
L
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:
The exclusive remedy of the owner, and High Valley Stoves by Stoll's sole obliga on under this warranty, and
under any other warranty, express or implied, or in contract, tort or otherwise, shall be limited to repair or replacement as speci
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ed above.
High Valley Stoves by Stoll assumes no liability for incidental damages or damages of any kind which may arise from the use of its products.
In no event will High Valley Stoves by Stoll be held liable for any incidental, indirect, or consequen al damages caused by defects in its
products. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This Warranty provides
speci
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c legal rights and the consumer may have other rights that vary from state to state. Some states do not allow exclusions or limita on
of incidental or consequen al damages, so these limita ons may not apply to you. Except to the extent provided by law, High Valley Stoves
by Stoll makes no express warran es on its High Valley Stoves other than the warranty speci
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ed herein. The dura on of any implied war-
ranty is limited to dura on of the expressed warranty speci
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ed above.
I W
S
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:
If, during the warranty period, a High Valley wood heater is proved to be defec ve in material
or workmanship, High Valley Stoves by Stoll will, at its own op on, repair or replace the product as described below. Any claim for war-
ranty service should be made to the dealer from whom this High Valley wood heater was purchased. Confer with your dealer in advance
to determine any addi onal costs associated with a warranty service call. Service charges and/or mileage are not covered under warranty.
These charges vary from retailer to retailer. Your authorized High Valley dealer will procure replacement parts and/or contact High Valley
Stoves by Stoll to arrange for replacement should the appliance exhibit defects in material and workmanship which are beyond
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eld repair.
Extraordinary repairs which are deemed to require replacement must be approved by High Valley Stoves by Stoll prior to said repair or
replacement. Any removal fees, transporta on costs, reinstalla on fees, construc on costs, or any other related costs or expenses arising
from replacement will not be covered by this warranty, nor will High Valley Stoves by Stoll assume responsibility for them.
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