
21
A
C
C
:
Anything more than a coa ng of wood ash or soot should be considered abnormal.
Most of the condi ons described below can be corrected or eliminated by using seasoned wood and good burning habits.
• C
C
H
A
A
:
A heavy buildup of ash that plugs the holes in the combus-
tor's honeycomb is indica ve of habitually leaving the Start-up Air Control open, or engaging the cataly c before ashes
have se led in the
fi
rebox. Always allow adequate me for ashes to se le before closing the Bypass Damper.
• C
C
C
:
Heavy creosote buildup on the combustors is an indicator that the Bypass
Damper is too o en closed before the Cataly c Combustors are fully ac vated or "lit-o
ff
." Use the Cataly c Thermometer
to monitor combustor temperature. Don't close the Bypass un l temperatures over 500°F are indicated. If the tempera-
ture of the combustors does not con nue to rise, reopen the Bypass. Be pa ent.
Burning unseasoned wood, or wood wet from rain or snow, is an all too common cause of creosote buildup. If you must
burn wet or unseasoned wood for some reason, allow plenty of me for the excess moisture to be driven o
ff
before clos-
ing the Bypass Damper. This may take considerable me. The best advice is to always burn dry, well seasoned wood.
Do not a empt to scrape creosote o
ff
the cataly c combustors; damage is sure to occur. Creosote must be burned o
ff
the
combustors. Because the combustors are coated with creosote, it will take higher than normal temperatures to ac vate
the catalyst. With the Cataly c Thermometer reading @600°F to 650°F close the Bypass Damper. If the temperature
does not continue to rise, open the Bypass and allow the catalyst more time to activate. When the catalyst does activate,
burn a hotter than normal fire (@1400°F) for an hour or more. Be aware that the necessity to burn o
ff
creosote and
excessively hot
fi
res will shorten the life of the combustors. Adjust your burning habits to minimize creosote buildup.
• C
C
S
.
Thermal Shock is the primary cause of the ceramic honeycomb sub-
strate cracking or crumbling. Thermal shock occurs when the cataly c combustors are heated or cooled too rapidly. Once
again, wet or poorly seasoned wood is most o en the culprit. As discussed elsewhere in this manual, moisture must be
driven o
ff
wet or green wood before the
fi
re can come up to temperature. At best the moisture being driven o
ff
as steam
is @212°F. The combustor may be 500°F, 600°F, or more. If you close the Bypass Damper before excess moisture is driven
o
ff
, the rela vely cool steam can "shock" and wet the combustor. Allowing the combustor to get excessively hot before
closing the Bypass Damper can also cause thermal shock. Using the Cataly c Thermometer to determine when to close
the Bypass Damper, and burning well seasoned wood will minimize the chance of thermal shock. Note that a combustor
with a crack or cracks may s ll func on unless a sec on has fallen out of the combustor.
F
I
:
Flame impingement occurs when open
fl
ame penetrates the cataly c combustors. The Cataly c
Combustor Housing is designed to minimize
fl
ame impingement by shielding the combustors from open
fl
ame. S ll, if
the
fi
rebox is overloaded with wood and a roaring
fi
re is established, strong dra can suck
fl
ames into the combustor.
• P
S
:
Aggressive cleaning with s
ff
brushes or hard tools can peel the cataly c layer o
ff
of the ceramic
substrate. High pressure air can have the same e
ff
ect. Use only so brushes to clean you combustors.
• C
C
:
Contamina ng the catalyst, o en referred to as "poisoning," can cause the catalyst to
fail temporarily or permanently. Refer to the EPA list of prohibited materials on
Page 2
. Never burn colored newsprint,
painted, pressure treated, or chemically treated wood, or any fuel other than clean, well seasoned cord wood.
C
C
D
, R
W
C
W
:
The High Valley Model 2500 is equipped with cataly c combustors manufactured in the U.S. by
Applied Ceramics of Doraville, GA. The Firecat Combustors are covered by a "Limited Life me Warranty" by the manufacturer.
• A copy of the warranty and a registra on card are included in the materials packaged with your Model 2500.
• Warranty service is handled directly by the Applied Ceramics company at their request. Proof of purchase is required.
• If the Combustor warranty or registra on card is missing from your Model 2500, please contact your High Valley dealer
or High Valley Stoves customer service. For addi onal informa on on Firecat Combustors or warranty service contact:
A
C
;
Customer Service Department; 555 Pleasantdale Road; Doraville, GA 30340
h ps://www.
fi
recatcombustors.com
Phone: (770) 448-6888
R
C
C
:
When your cataly c combustors have reached the end of their service life they
must be replaced before the wood heater is put back into service. It is against Federal Regula ons to operate your wood
heater with the cataly c combustors deac vated or removed. Replacing worn-out or damaged cataly c combustors also
makes very good economic sense. Trying to squeeze extra life out of failing combustors can increase your wood consump on
by 25% to 50%. With new cataly c combustors you reduce your wood usage, get longer burn mes, net more heat into your
home from every load of wood, maximize hea ng e
ffi
ciency, and minimize your impact on the environment.
Replacement cataly c combustors and heat expanding gaskets are available through your High Valley dealer. If you require
assistance or addi onal informa on contact High Valley Customer Service or the manufacturer directly. See below.
I
R
C
:
Remove the old combustors. It
may be necessary to pry the old combustors out of the Combustor Housing. If
the Combustor Housing is warped or damaged, replace the housing.
• Clean any residue from the housing with a scraper and/or a wire brush.
• Install the new cataly c combustors and new gaskets into the Combustor
Housing and reinstall the housing in the
fi
rebox.
• Handle the Combustor Housing carefully. The combustor elements will be
loose in the housing un l the gaskets expand with exposure to heat.