Eradicator Gen II O
3
Manual Supplement
Install & Service Guide
20
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Gen II O
3
with Ozone
Troubleshooting
This guide above is intended to be a general idea generator for sourcing a trouble issue. There
could be additional possibilities. If the technician is not able to detect an issue that is prevent-
ing the system from functioning as designed, contact Aqua SystemsTech Support for additional
guidance @ 800-272-5511.
Condition
Possible Cause
Testing
Solutions
No Air in Tank
Unit Not Drawing Air
Place control in Regeneration DN / Draw. Check for
draw at injector port
Clean or replace internal valve parts, seal kit,
injector, piston. Increase feed pressure to filter.
No Air in Tank
Unit drawing air, not pulling
through brine elbow
Remove air intake filter and check for vacuum at tubing
end while control is in Regeneration DN / Draw
Clean or replace ozone resistant check valve
No Air in Tank
Unit not programmed correctly
Review programming sequence and cycle times with
chart
Adjust programming
Not producing Ozone
Electrical Circuit Issue
Check Status light to confirm solid green light when the
EOG II is activated. if not, refer to status parameters on
page 16 to diagnose
Correct improper or loose connections
Not Producing Ozone
Electrical Circuit Issue
Review that all wiring connections are correct with
diagram on page 16
Correct any wire out of place
Not Producing Ozone
Relay 1 not programmed
Place unit in cycle and wait for relay 1 to activate. The
EOG II generator will turn on when Relay 1 activates.
The EOG II status light will glow solid green if the
generator is active
Program accordingly
Not Producing Ozone
CD Tube needs cleaned
Perform a test on the CD tube as explained on page 22 Clean CD tube or replace with clean tested tube
Not Producing Ozone
Cell is plugged with build-up
of nitrous byproducts and
particulate matter.
Perform a test on the CD tube as explained on page 22 Clean CD tube or replace with clean tested tube
Water in CD Tube
Ozone resistant check valve is
not seated or defective
Remove tygon tubing from the check valve side (flat
side) away from brine elbow while stepping valve
through cycles. No water should escape the end of the
end of the check valve
Replace ozone resistant check valve, then clean
and thoroughly dry CD tube, then re-attach tube
and put back into service; see pages 18-19
