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GUARANTEE OF THE PRODUCT
• For this product we provide a legal warranty, legal responsibility from the defects, for
24 months from receipt.
• For
corporate, commercial, municipal and other than private use
we provide a legal
warranty and legal responsibility for a total of 6 months from receipt.
• All products are designed for home use, unless there is another information in the instruction
manual or operation description. When using otherwise or in contradiction with instruction
manual the claim is not recognized as legitimate.
• Inappropriate product selection and the fact that the product does not meet your
requirements can not be a reason for complaint. Buyer is familiar with the properties of
the product.
• Buyer has the right to ask the seller to check the functionality of the product and become
familiar with its operation.
• A prerequisite for receiving warranty claims is that the guidelines for operating, servicing,
cleaning, storage and maintenance were followed.
• Damage caused by natural wear and tear, overloading, improper use or intervention outside
the authorized service during the warranty period, are excluded from the guarantee.
• Warranty does not cover wear and tear of components known as common consumables
(eg. crushing blades, crushing heads, ...).
• From the warranty are excluded wear and tear of the product or parts caused by normal
use of the product or parts of the product and other parts subject to natural wear and tear.
• By the goods sold at a lower price, the warranty does not cover defects for which the lower
price was negotiated.
• Damage resulting from defects in material or manufacturer error will be eliminated free of
charge by replacement delivery or repair. It is assumed that the product returns to our service
center undismantled and with proof of purchase.
• Cleaning, maintenance, inspection and alignment tools aren´t the warranty act and are paid
services.
• For repairs that are not subject to warranty, you can have it repaired in our service center as
paid service. Our service center will be happy to draw up a costs budget.
• We shall consider the products only that have been delivered clean, complete, in case of
sending also packed sufficiently and paid. Products sent as unpaid, as bulky goods, express
or by special shipping - will not be accepted.
• In case of justified warranty claim, please contact our service center. There you will receive
additional information on processing claims.
• Information about service locations see at
www.hecht.cz
• We dispose of your old electrical appliances free of charge.
