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d. Call your Internet service provide and check if
there’s something wrong with their service.
e. If you just can’t connect to one or more
websites, but you can still use other internet
services, please check URL/Keyword filter.
f. Try to reset the Smart Repeater and try again
later.
g. Reset the device (modem) provided by your
Internet service provider.
h. Try to use IP address instead of hostname. If
you can use IP address to communicate with a
remote server, but can’t use hostname, please
check the DNS setting.
No connection to the
Internet (Wireless
Modem port)
a. Go to ‘Status’ -> ‘Internet Connection’
menu, and check Internet connection
status.
b. Attempt to connect to the source wireless
network to see if you can obtain an active
internet connection directly. If network is
out of range do not try this.
c. Check your wireless security settings to
ensure they match with the source wireless
network.
d. Source wireless connection does not have
an active Internet connection. Please
check with the source to troubleshoot.
e. If you just can’t connect to one or more
websites, but you can still use other internet
services, please check URL/Keyword filter.
f. Try to reset the Smart Repeater and try
again later.
g. Check to see if the source wireless network
has DHCP enabled. If not ensure that you
have the correct static IP settings entered.
h. Contact Hawking Techsupport
File download is very
slow or breaks
a. Are you using QoS function? Try to disable it
and try again.
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