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3-8 Using the Support Utility

The Smart Repeater Support Utility is used to help trouble shoot a connection

or easily access the basic configuration settings of the HW2R1 without having

to log into the web interface. This Utility may often be used in conjunction

with support calls from our support department or by the user when on site or

for quick configuration purposes.

To install the Support Utility, insert the included CD and click on Support Utility

to install the Utility.

Содержание HW2R1

Страница 1: ......

Страница 2: ...does not issue any refunds BE SURE TO HAVE YOUR PROOF OF PURCHASE RETURN REQUESTS CAN NOT BE PROCESSED WITHOUT PROOF OF PURCHASE When returning a product mark the Return Authorization number clearly...

Страница 3: ...ff and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipmen...

Страница 4: ...This equipment complies with FCC radiation exposure set forth for an uncontrolled environment In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to...

Страница 5: ...are for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines...

Страница 6: ...P address setup 2 2 2 Windows 2000 IP address setup 2 2 3 Windows XP IP address setup 2 2 4 Windows Vista IP address setup 2 2 5 Smart Repeater IP address lookup 2 3 Using Quick Setup Initial Configur...

Страница 7: ...Wireless Settings 2 7 3 Wireless Security 2 7 3 1 Disable wireless security 2 7 3 2 WEP Wired Equivalent Privacy 2 7 3 3 Wi Fi Protected Access WPA 2 7 3 4 WPA RADIUS 2 7 4 Wireless Access Control 2...

Страница 8: ...MZ 3 4 Status 3 4 1 System information and firmware version 3 4 2 Internet Connection Status 3 4 3 Device Status 3 4 4 System Log 3 4 5 Active DHCP client list 3 4 6 Statistics 3 5 Configuration Backu...

Страница 9: ...router as well as an 802 11b g modem port HW2R1 Features High Speed Internet Access throughput via wired or wireless connection 1 x Dedicated Wireless N WAN antenna port 2 x Dedicated Wireless N LAN a...

Страница 10: ...2 Remote management function allows configuration and upgrades from a remote computer over the Internet Auto MDI MDI X function for all wired Ethernet ports...

Страница 11: ...5 Accessories of this Smart Repeater like antennas and power supply are a danger to small children under 3 years old They may put the small parts in their nose or mouth and it could cause serious dama...

Страница 12: ...ou smell something strange or even see some smoke coming out from the Smart Repeater or power supply remove the power supply or switch the electrical power off immediately and call dealer of purchase...

Страница 13: ...Internet web browser Internet Explorer or Firefox recommended A wired or wireless networking adapter e g AirPort card built in Ethernet adapter etc Broadband modem e g Cable or DSL or wireless Intern...

Страница 14: ...nything missing in the package and contact your dealer of purchase to claim for missing items 1 x Hi Gain Wireless N Dual Radio Smart Repeater 1 x Quick Installation Guide 1 x CD with User s Manual an...

Страница 15: ...fault Reset Reset button is held for greater than 5 seconds Fast Blinking Standard Reset Reset button is held for less than 5 seconds Wireless WAN Internet Stable ON Good Wireless Connection Signal St...

Страница 16: ...the connection to a Wireless Internet Connection Wireless WAN Home Wireless On Off This switch is used to turn the radio for your home local wireless connection on or off When not in use it is recomm...

Страница 17: ...d 1 4 Local Area Network LAN ports 1 to 4 Used for wired connections to your computers and network devices Wired Modem Wired Wide Area Network WAN Internet port The port for connecting your Cable DSL...

Страница 18: ...2R1 via the Wired Local Area Network LAN ports in grey For wireless user s scan for the SSID of the Smart Repeater Smart_Repeater and connect You must be within range of the Smart Repeater before conn...

Страница 19: ...et Connection and instead plan on using a traditional wired modem connection such as Cable or DSL then you will need to attach the Ethernet cable from your modem to the blue Modem port on the Smart Re...

Страница 20: ...s Try to access http setup hawkingtech com or try typing http 192 168 1 200 into your Internet browser s address bar If the Web Menu appears you can skip this step and go to step 2 3 You will need to...

Страница 21: ...rt button it should be located at lower left corner of your computer then click control panel Double click Network icon and Network window will appear Select TCP IP then click Properties 2 Select Obta...

Страница 22: ...then click control panel Double click Network and Dial up Connections icon click Local Area Connection and Local Area Connection Properties window will appear Select Internet Protocol TCP IP and then...

Страница 23: ...en click control panel Double click Network and Internet Connections icon click Network Connections and then double click Local Area Connection Local Area Connection Status window will appear and then...

Страница 24: ...View Network Status and Tasks and then click Manage Network Connections Right click Local Area Network then select Properties Local Area Connection Properties window will appear select Internet Proto...

Страница 25: ...17 2 2 5 Smart Repeater IP address lookup After the IP address setup is complete please click start run at the bottom lower corner of your desktop Input cmd then click OK...

Страница 26: ...in address bar The following message should be shown or you may type in http setup hawkingtech com to access the quick setup menu Please input user name and password in the field respectively default...

Страница 27: ...is Smart Repeater provides a Quick Setup procedure which will help you to complete all required settings you need to access the Internet in a very short time Please follow the following instructions t...

Страница 28: ...correct key to access the network If you do not you will not be able to repeat this network It is recommended that the signal strength of the network you are trying to repeat is above 50 to ensure a s...

Страница 29: ...21 d If a wireless security key is necessary the wizard will prompt you to enter the key This key pertains to WEP and WPA wireless security keys and passphrases...

Страница 30: ...our home a k a the SSID of the network that users will be connecting to from within your home the redistributed wireless network In addition if you would like to add wireless security to your home wir...

Страница 31: ...st your Internet connection to check that your setup was successful Once your Internet connection has tested successfully your setup is officially complete If you do not have an Internet connection yo...

Страница 32: ...llowing instructions to set time zone and time auto synchronization parameters Please click System tab in menu on the left of web management interface then click on Time Zone Please select the correct...

Страница 33: ...prompt when accessed from web browser There s a security risk if you don t change the default password since everyone can see it This is very important when you have wireless function enabled To chang...

Страница 34: ...ord 2 Please input new password here Confirmed Please input new password here again Password 3 When you finish click Apply If you want to keep original password unchanged click Cancel If the password...

Страница 35: ...ollowing message This error displays when the Current Password field is entered incorrectly Please click OK to go back to previous menu and input your current password again After entering the correct...

Страница 36: ...rom the menu on the left and the following message will be displayed on your web browser Here are descriptions of every setup item Host Address 1 Input the IP address of the remote host you wish to in...

Страница 37: ...atic IP address it will not be a problem but if the IP address your service provider assigns to you will vary every time you establish an Internet connection this will be a problem Please either ask y...

Страница 38: ...ured through the Quick Setup menu described in chapter 2 3 However for a more detailed setup of either a wired setup via DSL or Cable Modem or a wireless Internet connection setup please navigate to t...

Страница 39: ...Connection select Configure next to Wireless Internet Connection The menu below should appear You may manually enter the SSID of the wireless network you plan on connecting to or you can click Site S...

Страница 40: ...ction network you may configure the security settings for that network if required Select the security type and the encryption method and enter the appropriate key for the network you plan on connecti...

Страница 41: ...ed Internet connection such as Cable Modem or DSL please click configure next to Wired Internet Connection A menu will appear with a choice of wired Internet connection types Select the one that fits...

Страница 42: ...Dynamic IP Please go to section 2 5 3 Fixed IP Please go to section 2 5 4 PPPoE Please go to section 2 5 5 PPTP Please go to section 2 5 6 DNS Please go to section 2 5 7 DDNS Please go to section 2 5...

Страница 43: ...r service provider only permits computer with certain MAC address to access internet If you re using the computer which used to connect to Internet via cable modem you can simply press Clone Mac addre...

Страница 44: ...tart the Smart Repeater so the settings will take effect after it reboots 2 5 4 Setup procedure for Static IP Here are descriptions of every setup items IP address assigned Please input IP address ass...

Страница 45: ...inish with all settings please click Apply 5 button and the following message will be displayed on your web browser Press Go Back to save the settings made and go back to the web management interface...

Страница 46: ...Name 3 Please give a name to this Internet service this is optional MTU 4 Please input the MTU value of your network connection here If you don t know you can use default value Connection Please selec...

Страница 47: ...nect On Demand please input the idle time out After you finish with all settings please click Apply 7 button and the following message will be displayed on your web browser Press Go Back to save the s...

Страница 48: ...l to DHCP please refer to Cable Modem section above or Use the following IP address i e static IP address WAN interface settings must be correctly set or the Internet connection will fail even if sett...

Страница 49: ...ed by your Internet service provider here Connection ID 4 Please input the connection ID here this is optional and you can leave it blank MTU 5 Please input the MTU value of your network connection he...

Страница 50: ...nt to go back to previous menu click Back 2 5 7 Setup procedure for L2TP Here are descriptions of every setup items User ID 1 Please input user ID user name assigned by your Internet service provider...

Страница 51: ...OK 7 if you want to go back to previous menu click Back 2 5 8 Setup procedure for DNS If you select Dynamic IP or PPPoE as Internet connection method at least one DNS server s IP address should be as...

Страница 52: ...Internet users who don t have a static fixed IP address It will be a problem when such users want to provide services to other users on the Internet because their IP address will vary every time when...

Страница 53: ...n please select Enabled otherwise please select Disabled Provider 2 Select your DDNS service provider here Domain Name 3 Input the domain name you ve obtained from DDNS service provider Account Input...

Страница 54: ...Press Go Back to save the settings made and go back to the web management interface press Apply to save the settings made and restart the Smart Repeater so the settings will take effect after it reboo...

Страница 55: ...you have no idea on how to define an IP address plan for your network here are some suggestions 1 A valid IP address has 4 fields a b c d for most of home and company users it s suggested to use 192 1...

Страница 56: ...ions to set wired LAN parameters Please click Home Network tab at the left menu of the web management interface there are three setup groups here LAN IP DHCP Server and Static DHCP Leases Table Here a...

Страница 57: ...or set it to Disabled DHCP Server 4 If you want to activate DHCP server function of this Smart Repeater select Enabled or set it to Disabled If you select Disable the IP settings from your source Inte...

Страница 58: ...Domain Name 4 If you wish you can also optionally input the domain name for your network This is optional Recommended Value if you don t know what to fill Lease Time Two Weeks or Forever if you have...

Страница 59: ...assign a certain IP address to a specific computer since IP addresses will be assigned in random order by this way Here are descriptions of every setup item Enable Static Check this box to enable thi...

Страница 60: ...e Selected button 2 if you want to delete all mappings click Delete All 3 If you want to deselect all mappings click Reset 4 After you finish all LAN settings please click Apply button on the bottom o...

Страница 61: ...acks Please follow the following instructions to set your wireless parameters Please click Home Wireless tab on the left side of the web management interface and the following message will be displaye...

Страница 62: ...so the settings will take effect after it reboots 2 7 1 Basic Wireless Settings Please click Basic Setup menu at the top of web management interface then click Basic Settings and the following message...

Страница 63: ...2 4 GHz B G 2 4GHz band only allows 802 11b and 802 11g wireless network clients to connect to this Smart Repeater maximum transfer rate 11Mbps for 802 11b clients and maximum 54Mbps for 802 11g clien...

Страница 64: ...lly without any problem However it s still useful to remember the channel number you use as some wireless clients support manual channel number selecting and this would help in certain scenarios when...

Страница 65: ...ettings selection from the left side menu under Wireless Home and the following message will be displayed TIPS You can try to change channel number to another one if you think the data transfer rate i...

Страница 66: ...ireless data transfer rate to a certain value Since most of wireless devices will negotiate with each other and pick a proper data transfer rate automatically it s not necessary to change this value u...

Страница 67: ...y malicious unknown users in distance will not be able to reach your wireless Smart Repeater WMM 12 Short for Wi Fi MultiMedia it will enhance the data transfer performance of multimedia contents when...

Страница 68: ...tion method from Encryption dropdown menu there are four options 2 7 3 1 Disable wireless security When you select this mode data encryption is disabled and every wireless device in proximity will be...

Страница 69: ...will be displayed For example if you select 64 bit as key length and Hex as key format you ll see the message at the right of Key Format is Hex 10 characters which means the length of WEP key is 10 ch...

Страница 70: ...this function Check this box and another sub menu will appear RADIUS Server Please input the IP address of radius IP address 11 server here RADIUS Server Please input the port number of radius Port 1...

Страница 71: ...gs made and go back to the web management interface press Apply to save the settings made and restart the Smart Repeater so the settings will take effect after it reboots 2 7 3 3 Wi Fi Protected Acces...

Страница 72: ...input the WPA passphrase here Key 4 It s not recommended to use a word that can be found in a dictionary due to security reason After you finish WPA Pre shared key setting please click Apply button 5...

Страница 73: ...t you have to make sure your wireless client support the cipher you selected RADIUS Server Please input the IP address of your IP address 3 Radius authentication server here RADIUS Server Please input...

Страница 74: ...o your wireless Smart Repeater only those wireless devices who have the MAC address you assigned here can gain access to your wireless Smart Repeater You can use this function with other security meas...

Страница 75: ...Enable Wireless Access Control When this item is unchecked wireless Smart Repeater will not enforce MAC address filtering of wireless clients MAC Address 6 Input the MAC address of your wireless devi...

Страница 76: ...connection between wireless users and the Smart Repeater You do not have to select the specific wireless security encryption mode and input a long encryption passphrase each time a wireless user conne...

Страница 77: ...sh to connect to the Smart Repeater The detailed instructions are below Please click Wireless Home from the left side menu then click WPS and the following message will be displayed Here are descripti...

Страница 78: ...Repeater will automatically set the security to WPA AES and generate a set passphrase key for a WPS connection Passphrase Key The wireless security key of the Smart Repeater will be displayed here Co...

Страница 79: ...IN code of the wireless client you via client wish to connect and click Start PIN button PinCode 5 The WLAN LED on the wireless Smart Repeater will be steady on when this wireless Smart Repeater is wa...

Страница 80: ...r that the wireless client is capable of keeping the key or passphrase for you so you only have to input the complicated key or passphrase once 3 You can hide the ESSID of this Smart Repeater by setti...

Страница 81: ...streaming and network telephone will be affected therefore an unpleasing result will occur like the interruption of video audio transfer With this function you can limit the maximum bandwidth or give...

Страница 82: ...e see section 3 1 2 Add a new QoS rule below Edit 6 If you want to modify the content of a specific rule please check the select box of the rule you want to edit then click Edit button Only one rule s...

Страница 83: ...lick Reset After you finish with all settings please click Apply 12 button and the following message will be displayed on your web browser Press Go Back to save the settings made and go back to the we...

Страница 84: ...load of Download and the speed of bandwidth limitation in Kbps then select the type of QoS guarantee guaranteed usable bandwidth for this rule or max set the maximum bandwidth for the application allo...

Страница 85: ...t 80 90 if you want to apply this rule on a single port just input the port number like 80 If the remote destination IP address and or port number is universal just leave it blank Traffic Type g Pleas...

Страница 86: ...78 Save button please correct your input by the instructions given by the error message If you want to erase all values you just entered Click Reset...

Страница 87: ...ngle Internet IP address to multiple computers on local network so everyone can get connected to Internet Please follow the following instructions to set NAT parameters 3 2 1 Basic NAT Settings Enable...

Страница 88: ...orts of Internet IP address to the same port of the IP address on local network The port number s of Internet IP address and private IP address the IP address on local network must be the same If the...

Страница 89: ...epeater will be listed here You can easily to select the computer name without checking the IP address of the computer Type 4 Select the type of connection TCP or UDP If you re not sure please select...

Страница 90: ...s button will be grayed out Delete All 11 Delete all mappings existed in virtual server table Reset 12 Unselect all mappings After you finish with all settings please click Apply 13 button and the fol...

Страница 91: ...ion to provide many different Internet services on different local computers via a single Internet IP address Please click Apps and Gaming on top of web management interface then click Virtual Server...

Страница 92: ...ined above Comment 7 Please input any text to describe this mapping up to 16 alphanumerical characters Add 8 Add the mapping to virtual server table Reset 9 Remove all inputted values Virtual Server A...

Страница 93: ...ill take effect after it reboots 3 2 4 Port Mapping for Special Applications Some applications require more than one connection at a time these applications won t work with simple NAT rules In order t...

Страница 94: ...omputer TCP Port to Open 4 This is the out going Outbound range of TCP port numbers for this particular application UDP Port to Open 5 This is the out going Outbound range of UDP port numbers for this...

Страница 95: ...on by clicking Selected 11 the Select box of the mapping then click Delete Selected button to remove the setting If there s no setting here this button will be grayed out Delete All 12 Delete all sett...

Страница 96: ...ps and Gaming at top of web management interface then click UPnP and the following message will be displayed on your web browser There is only one option in this page please select Enable or Disable t...

Страница 97: ...ports those applications which required special support will be able to work with NAT architecture Please click Apps and Gaming tab at the top of web management interface then click ALG Settings and t...

Страница 98: ...splayed on your web browser Press Go Back to save the settings made and go back to the web management interface press Apply to save the settings made and restart the Smart Repeater so the settings wil...

Страница 99: ...e firewall function Please click Security tab at top of web management interface and the following message will be displayed on your web browser Please select Enable or Disable to enable or disable fi...

Страница 100: ...ill be displayed on your web browser Here are descriptions of every setup items Enable MAC Check this box to enable MAC address based Filtering 1 filtering and please select Deny or Allow to decide th...

Страница 101: ...here This is optional and you can leave it blank however it s recommended to use this field to write a comment for every MAC addresses as a memory aid Add 5 Click Add button to add the MAC address an...

Страница 102: ...up to 20 IP addresses can be added Please refer to section 3 3 1 1 Add PC below Delete If you want to delete a specific IP address entry Selected 14 check the select box of the IP address you want to...

Страница 103: ...want to reset all settings in this page back to previously saved value please click Cancel button 3 3 1 1 Add PC After button is clicked the following message will be displayed on your web browser a...

Страница 104: ...this IP address to use you can check multiple services Protocol d If the service you need is not listed above you can create a new service on your own Please select TCP or UDP if you re not sure plea...

Страница 105: ...u define here This function is useful for parents and company managers Please follow the following instructions to set URL blocking parameters Please click Security tab at top of web management interf...

Страница 106: ...want to delete a specific URL Keyword entry check the select box of the MAC address you want to delete then click Delete Selected button You can select more than one MAC addresses Delete All 7 If you...

Страница 107: ...prevention mechanism when you activate it the Smart Repeater will stop the DoS attack for you Please follow the following instructions to set DoS prevention parameters Please click Security tab at th...

Страница 108: ...any ports of your Internet IP address are open and they can collect a lot of valuable information by doing so Check this box and the Smart Repeater will block all traffics which are trying to scan you...

Страница 109: ...ng of Death a Set the threshold of when this DoS prevention mechanism will be activated Please check the box of Ping of Death and input the frequency of threshold how many packets per second minute or...

Страница 110: ...er so the settings will take effect after it reboots 3 3 4 Demilitarized Zone DMZ Demilitarized Zone DMZ refers to a special area in your local network This area resides in the local network and all c...

Страница 111: ...ion session from dropdown menu if you select Static IP please input the IP address that you want to map to a specific private IP address Client PC IP Please input the private IP address that the addre...

Страница 112: ...the DMZ entry you want to delete then click Delete Selected button You can select more than one DMZ entries Delete All 9 If you want to delete all DMZ entries listed here please click Delete All butto...

Страница 113: ...the system information and firmware version of this Smart Repeater Please click Status link located at the upper right corner of web management interface and the following message will be displayed o...

Страница 114: ...i e wired or wireless as well as the details of a wireless connection 3 4 3 Home Network The Home Network status page displays information regarding your local wireless home network and your wired hom...

Страница 115: ...ick System Log tab at the top of web management interface and the following will be displayed on your web browser The system events will be displayed in this page and here are descriptions of every bu...

Страница 116: ...ater Please click Security Log tab at the top of web management interface and the following message will be displayed on your web browser The system events will be displayed in this page a nd here are...

Страница 117: ...tive DHCP leases issued by this Smart Repeater Please click Active DHCP client tab at the top of web management interface and the following message will be displayed on your web browser All informatio...

Страница 118: ...esh button to display latest information 3 5 Configuration Backup and Restore You can backup all configurations of this Smart Repeater to a file so you can make several copied of Smart Repeater config...

Страница 119: ...ace Restore Press Browse to pick a previously saved Settings 2 configuration file from your computer and then click Upload to transfer the configuration file to Smart Repeater After the configuration...

Страница 120: ...grade function to add new functions to your Smart Repeater even fix the bugs of this Smart Repeater To upgrade firmware please follow the instructions Please click Admin tab located at the upper right...

Страница 121: ...imes it will solve the problem To do so please click Admin tab located at the upper right corner of web management interface then click Reset The following message will be displayed on your web browse...

Страница 122: ...nfiguration settings of the HW2R1 without having to log into the web interface This Utility may often be used in conjunction with support calls from our support department or by the user when on site...

Страница 123: ...ram Click on SCAN to locate the Smart Repeater you wish to configure Once selected click CONNECT to connect to the Repeater Note before making any configurations on the Utility you MUST be connected t...

Страница 124: ...etwork LAN as well as the Internet network WAN The firmware version and MAC Address are listed as well The IP Address LAN tab allows you to enable or disable DHCP automatic IP assignment to clients co...

Страница 125: ...d by the Repeater and highlight them to change your Internet Connection source to begin repeating from a new wireless network If the network you are trying to connect to uses encryption it will be req...

Страница 126: ...first enter your current login and password before you are able to change your login password The Reset Settings tab allows you to reboot your Repeater in the event of a lock up or refresh while stil...

Страница 127: ...r Antennas 3dBi Dipole Antenna x 2 Reverse SMA For WLAN 2T2R Spatial Multiplexing MIMO configuration Center Antenna 3dBi Dipole Antenna x 1 Reverse SMA For WAN Dedicated Internet Antenna Power 12VDC 1...

Страница 128: ...ress section which Smart Repeater uses d Are you using MAC or IP address filter Try to connect the Smart Repeater by another computer and see if it works if not please restore your Smart Repeater to f...

Страница 129: ...ion status b Attempt to connect to the source wireless network to see if you can obtain an active internet connection directly If network is out of range do not try this c Check your wireless security...

Страница 130: ...ake sure the Caps Lock light is not illuminated c If you really forgot the password do a hard reset Smart Repeater becomes hot a This is not a malfunction as long as it is not so hot that you cannot t...

Страница 131: ...to the proper IP address The DNS server IP address used by the computers on your home network is the location of the DNS server your ISP has assigned to you DSL Modem DSL stands for Digital Subscriber...

Страница 132: ...ddress see ISP for definition The ISP Gateway Address is an IP address for the Internet Smart Repeater located at the ISP s office This is a convenient and efficient method for Smart Repeaters to rout...

Страница 133: ...P 1720 SNMP UCP 161 SNMP Trap UDP 162 HTTP TCP 80 PPTP TCP 1723 PC Anywhere TCP 5631 PC Anywhere UDP 5632 PPPoE Point to Point Protocol over Ethernet Point to Point Protocol is a secure data transmiss...

Страница 134: ...e transport layer protocol TCP performs proper error detection and error recovery and thus is reliable UDP on the other hand is not reliable They both run on top of the IP Internet Protocol a network...

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