Form No. GR3SDSCTM-1119
10
English
Symptom
Probable Cause
Corrective Action
Unit is plugged in, but not
working.
Unit not turned on.
Move all Power I/O (on/off) switches to the
I
(on) position.
Circuit breaker tripped.
Reset circuit breaker. If circuit breaker continues to trip,
contact Authorized Service Agent or Hatco for assistance.
GFCI(s) tripped.
Reset GFCI. If GFCI continues to trip, contact Authorized
Service Agent or Hatco for assistance.
Power I/O (on/off) switch(es) defective.
Contact Authorized Service Agent or Hatco for assistance.
Supply voltage to unit is incorrect.
Verify supply voltage at both receptacles matches the unit
specifications.
Internal electrical malfunction.
Contact Authorized Service Agent or Hatco for assistance.
Display light(s) not working.
Lights I/O (on/off) switch in the O (off)
position.
Move Lights I/O (on/off) switch to
I
(on) position.
Base, glass shelf, and/or canopy
heat not hot enough.
Corresponding Heat Control Knob(s) set
too low.
Adjust the appropriate Heat Control Knob(s) to a higher
setting.
Excessive air movement around unit.
Relocate unit or redirect air movement (i.e. air conditioning
duct or exhaust fan) away from unit.
Heat Control(s) not working properly.
Contact Authorized Service Agent or Hatco for assistance.
Heating element(s) and/or heated glass
shelves not working.
Base, glass shelf, and/or canopy
heat too hot.
Corresponding Heat Control Knob(s) set
too high.
Adjust the appropriate Heat Control Knob(s) to a lower
setting.
Heat Control(s) not working properly.
Contact Authorized Service Agent or Hatco for assistance.
Supply voltage to unit is incorrect.
Verify supply voltage at both receptacles matches the unit
specifications.
Display lights working, but no
heat.
Power I/O (on/off) switches in O (off)
position.
Move all Power I/O (on/off) switches to the
I
(on) position.
GFCI(s) tripped.
Reset GFCI. If GFCI continues to trip, contact Authorized
Service Agent or Hatco for assistance.
Heat Control(s) not working properly.
Contact Authorized Service Agent or Hatco for assistance.
Heating element(s) and/or heated glass
shelves not working.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at
www.hatcocorp.com,
select the
Support
pull-
down menu, and click on “Find A Service Agent”; or contact the
Hatco Parts and Service Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
Содержание Glo-Ray GR3SDS-27DCT
Страница 23: ...Form No GR3SDSCTM 1119 23 English NOTES NOTA...
