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Hybrimune Hybridoma Production System
Publication 015-1010191 Rev 4.0 • www.btxonline.com
Warranty Information
RESEARCH ONLY
BTX
84 October Hill Rd
Holliston, MA 01746, USA
Phone: 1-508-893-8999
Fax: 1-800-429-5732
Web: www.btxonline.com
Warranty
BTX warranties Hybrimune systems for a period of two years
from the date of purchase. At its option, BTX will repair or replace
the product if it is found to be defective as to workmanship or
materials. This warranty does not extend to any device which
has been (a) subjected to misuse, neglect, accident or abuse,
(b) repaired or altered by anyone other than BTX without BTX
express and prior approval, (c) used in violation of instructions
furnished by BTX. This warranty extends only to the original
customer purchaser.
IN NO EVENT SHALL BTX BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES
. Some states do
not allow exclusion or limitation of incidental or consequential
damages so the above limitation or exclusion may not apply to
you.
THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR USE, OR OF ANY OTHER NATURE.
Some states do not allow this limitation on an implied warranty,
so the above limitation may not apply to you. Without limiting the
generality of the foregoing, BTX shall not be liable for any claims of
any kind whatsoever, as to the equipment delivered or for non-
delivery of equipment, and whether or not based on negligence.
Warranty is void if the BTX Hybrimune system is changed in any
way from its original factory design or if repairs are attempted
without written authorization by BTX. Warranty is void if parts,
connections or electrodes not manufactured by BTX are used
with the BTX Hybrimune instrument. If a defect arises within the
warranty period, promptly contact BTX, 84 October Hill Road,
Building 7, Holliston, Massachusetts, USA 01746-1388 using our toll
free number 1-800-272-2775 (US Only) or 508-893-8999 (E-mail:
[email protected]). Goods will not be accepted for return
unless an RMA (Returned Materials Authorization) number has
been issued by our customer service department. The customer
is responsible for shipping charges. Please allow a reasonable
period of time for completion of repairs, replacement and return.
If the unit is replaced, the replacement unit is covered only for the
remainder of the original warranty period dating from the purchase
of the original device. This warranty gives you specific rights, and
you may also have other rights, which vary from state to state.
Out of Warranty Service
Proceed exactly as for Warranty Service above. If our service
department can assist you by phone or other correspondence, we
will be glad to help at no charge.
Repair service will be billed on the basis of labor and materials.
A complete statement of time spent and materials used will be
supplied. Shipment to BTX should be prepaid. Your bill will include
return shipment freight charges.
Disassembly by the user is prohibited. Service should only be
carried out by experienced BTX technicians.
Repair Facilities and Parts
BTX stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part
numbers. If practical, enclose a sample photo or drawing.
Caution Notice
The BTX Hybrimune systems are intended for laboratory use
only and can be used in research and development applications.
These systems have been designed to meet the standards for
electromagnetic compatibility (EMC) and safety intended for
laboratory equipment applications.
This product should not be used in the presence of a flammable
atmosphere such as an anesthetic mixture with air, oxygen, or
nitrous oxide.