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Chapter 9

Troubleshooting

72

175-100423-00

Power Supply Module Failure

If a failure occurs with one of the redundant power supply modules, an alarm is generated. It is essential that
both power supply modules be connected at all times, therefore it is recommended that the failed module be
replaced immediately to maintain full power redundancy.

Table 9-2

Power Supply LED and Alarm Descriptions

LED Color

Alarm

Description

Action

Amber

System is off and plugged in. None

Off

No AC power to the System,

Check facilities power

Sounds

Power supply module failure

Replace power supply module, see

Replacing the Onboard

CR2032 Battery

on page 62

.

System Cooling

If your NEXIO Monitor, system tray displays

or

and the LCD front panel

TEMP

or

FAN

displays

red, go to

step 1

.

1

Using a grounded wrist strap designed to prevent static discharge when handling components, loosen

the two knurled captive panel screws on the back of the NEXIO VOLT and slide the cover backwards
toward the rear of the chassis.

2

Lift the cover up and off the chassis

3

Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., are work

properly.

a

To replace a defective fan (Harris part number 131-100005Q00), refer to

Fan Replacement

on

page 69.

b

If any other system cooling problems are found, contact Harris tech support. Refer to

Regional

Service Contact Information

on page 2.

CMOS Battery

The CMOS is found onboard your motherboard that hold a small bit of code which helps the
NXAMP3801HDX/HDI boot up in Windows. If the NXAMP3801HDX/HDI starts losing its date and time
settings, you can be sure your CMOS battery is running out of power. If it is not changed out soon you will
eventually get to a point where the NXAMP3801HDX/HDI cannot find its own hard drives during a reboot
and you may see the blue screen flash up with an error that says

Unmountable_boot_Volume

. Refer to

Replacing the Onboard CR2032 Battery

on page 62.

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Содержание NXAMP3801HDI

Страница 1: ...NEXIO AMP Generation 6 Hardware Installation and User Guide 175 100423 00 Rev A ...

Страница 2: ...ers The Harris logo and assured communications are trademarks of Harris Corporation All other trademarks are the property of their respective holders For more information about Harris products contact Harris at Regional Service below Regional Service Contact Information Technical support is available 24 hours a day 7 days a week You can contact technical support by phone or at BCDService harris co...

Страница 3: ...rial Interface 14 Controls 15 Physical 15 Power Supply 15 Chapter 2 Chassis Components 17 NXAMP3801HDX HDI Front Panels 17 Front Panel HDX Only 17 Front Panel HDI Only 18 Front Panel Components 19 LED Indicators 19 LCD and Keypad 19 Fiber Optical Drive Carrier Indicator 20 USB Ports 20 SYS ID Front Panel Indicator Switch 21 Drive Configuration 21 RAID Configurations 21 NXAMP3801HDX HDI Back Panel ...

Страница 4: ...nt Operating Temperature 33 Airflow 33 Mechanical Loading 33 Circuit loading 33 Reliable Ground 33 Rack Mounting 33 To Rack Mount NXAMP3801HDX HDI 34 To Remove NXAMP3801HDX HDI from a rack 34 Connecting NXAMP3801HDX HDI Redundant Power Supplies 35 Prevent Damage and Malfunction 35 Hardware 35 Anti Virus Software 35 Operating System Updates 35 Automatic Updates 36 Chapter 4 Connector Pinouts 37 COM...

Страница 5: ...rive 53 Creating a New RAID 1 Boot Drive 53 Rebuilding a RAID 1 Boot Drive 57 Chapter 8 Maintenance 61 Installation Tools 61 Important Safety Guidelines 61 Chassis Cover 61 Removal 61 Replacement 62 Replacing the Onboard CR2032 Battery 62 Hot Swap Power Supplies 63 Replacing a Power Supply Module 64 Hard Drive Removal or Replacement 65 Removing a Hard Drive Carrier from the Chassis 65 Installing a...

Страница 6: ...Table of Contents 6 175 100423 00 ...

Страница 7: ... up to 4 channels of mixed HD and SD media It is a resolution independent platform supporting concurrent streams of SD 720P 1080i and 1080p NXAMP3801HDX HDI Configurations NEXIO AMP Generation 6 is available in a variety of configurations The available configurations are shown in Table 1 1 The Software License Card provided with your server shows which configuration you have purchased If you want ...

Страница 8: ... that controls and monitors mirroring of volumes on the NEXIO SAN A license is only required for SANs using the NXS31002 series of storage arrays NEXIO PlayList3 Event sequencing application that runs on NEXIO NXOS or NEXIO Remote for media playback NEXIO PRX Encoder Generate a simultaneous low resolution proxy of content being ingested via baseband NEXIO Remote Remotely administer and control NEX...

Страница 9: ... prevents unauthorized operators from altering video audio procamps or deleting media Off speed play Read generate and write continuous and discontinuous VITC Record and playback HD MPEG 2 MP HL l frame 4 2 0 profile up to 100 Mbps and 4 2 2 profile up to 150 Mbps MPEG 2 MP HL Long GOP 4 2 0 profile and 4 2 2 profile up to 80 Mbps XDCAM HD at 35 Mbps not available in 720p DVCPRO HD at 100 Mbps XDC...

Страница 10: ...rd and mouse included Windows 7 Ultimate 64 bit Single boot drive with an option for a second drive for RAID 1 Software based codecs for coding and decoding SD and HD media Supports HD SDI SMPTE 292M and AES EBU interfaces Supports NEXIO Farad shared storage with hundreds of terabytes of usable shared storage with RAID 601 storage protection Supports redundant Ethernet which automatically switches...

Страница 11: ...sion Port based aspect ratio conversion User based aspect ratio conversion Channels SD SDI SMPTE 259M HD HD SDI SMPTE 292M HD Aspect Ratio 16 9 HD Resolution and Frame Rates 720p 25fps 720p 29 97fps 720p 50fps 720p 59 94fps 1080i 25fps 1080i 29 97fps 1080P 25fps 1080p 29 97fps 1080PsF 25fps 1080PsF 29 97fps SD Aspect Ratio 4 3 16 9 SD Resolution and Frame Rates 525 29 97fps 625 25fps Audio Table 1...

Страница 12: ... audio configuration 720p 1080i and 1080psf only 2 channel maximum AVC Intra decode 720p 1080i and 1080psf only NXCP required MPEG4 h 264 decode only 1 40 720p 1080i and 1080psf license required DNxHD 60 220 720p and 1080i license required SD Compressions Bit Rate AUDIO Notes MPEG2 4 2 0 4 15 Any audio configuration up to 8 ch Long GOP and I frame include the same ranges MPEG2 4 2 2 10 50 IMX 30 4...

Страница 13: ...ing Protection Scheme Choice of RAID 3 or ECC storage protection plus fully mirrored storage area networks1 NEXIO Farad RAID 601 RAID 6 drive protection RAID 0 striping by NEXIO s RAIDsoft to add bandwidth Intrinsic Mirroring 1Requires 2 SANs with identical configuration and capacity Optional Operating System RAID 1 Table 1 9 explains RAID 1 Table 1 9 RAID 1 with optional boot drive RAID 1 Descrip...

Страница 14: ... be received 2 Do not apply overvoltage or overcurrent to the I O circuits of the SSR otherwise the SSR may malfunction or burn Table 1 11 GPI input Specifications for the NXAMP3801HDX HDI Item Symbol Rating Unit IN 8 inputs 16 pin connector Forward current continuous IF 60 mA Forward Current Peak IF pk 1 0A A Reverse Voltage VR 6 0 V LED Power Dissipation TA 25ºC PD 150 mW Information correct acc...

Страница 15: ...ecifications Height 5 25 in 13 4 cm 3RU Width 19 in 48 3 cm Length 26 in 71 4 cm from the rack ears to the rear panel Weight 47 lbs 21 3 kg 1 62 lbs 28 12 kg 2 1 HDX only 2 HDI only Power Supply Table 1 14 describes the system power specifications of the redundant power supplies Table 1 14 Redundant dual hot swappable dual load sharing Item Specification Efficiency Level Certification 80 PLUS Gold...

Страница 16: ...Chapter 1 Introduction 16 175 100423 00 ...

Страница 17: ...the NXAMP3801HDX and NXAPMP3801HDI system NXAMP3801HDX HDI Front Panels A description of the front panel is shown in Table 2 1 The front panel of NXAMP3801HDX is shown in Figure 2 1 and front panel of NXAMP3801HDI is shown in Figure 2 2 on page 18 Front Panel HDX Only Figure 2 1 NXAMP3801HDX ...

Страница 18: ...and Keypad on page 19 LCD Display Navigation Sample on page 46 3 3 4 4 Operating system drive 0 Drive Configuration on page 21 5 5 Optional drive requires drive 0 for RAID 1 6 6 USB Ports USB Ports on page 20 7 7 Alternate action illuminated pushbutton switch used to identify NXAMP3801HDX HDI from both the front and back panel The blue indicator can be turned on off from either the front or back p...

Страница 19: ...mmed RPM limit PS Green Indicates the power supply is operating correctly Red Indicates power supply fault drive problem or drift MEDIA Green Displays the current status of the LLM Red Indicates a critical problem due to drift or a drive problem LCD and Keypad The LCD and keypad Figure 2 3 work together to provide a user interface that enables you to power on power off and reset the system You can...

Страница 20: ...cator Each SAS3 SATA drive carrier Figure 2 4 has one fiber optical carrier indicator on the front of the carrier Figure 2 4 Carrier status indicator Blue When flashing indicates drive activity When solid indicates possible drive fault USB Ports The NXAMP3801HDX HDI has two Universal Serial ports on the front panel The following USB devices can be used as sources and destinations when moving conte...

Страница 21: ...h that illuminates blue when pressed or released from the front panel allowing you to identify the applicable server from the front and back Drive Configuration The NXAMP3801HDX HDI disk subsystem is factory configured with the operating system on drive 0 The NXAMP3801HDI comes with eight media drives for internal storage Additional media drives can be purchased for added storage Server media driv...

Страница 22: ...exact duplicate of the other you can continue working if one fails 1 or 1 2 plus 3 18 Optional Optional Operating System Windows 7 Ultimate 64 bit or Operating System as RAID 1 Mirroring protects data from drive failure by simultaneously writing the same data to two hard drives Since each drive is an exact duplicate of the other you can continue working if one fails plus Media RAID 3 uses byte lev...

Страница 23: ...f the other you can continue working if one fails plus Media RAID 6 extends RAID 5 by adding an additional parity block thus it uses block level striping with two parity blocks distributed across all member disks 1 1 RAIDsoftTM software RAID management system 2 Plus spare SSD Boot drive CAUTION Regardless of how many drives are installed all drive carriers must remain in the drive bays to maintain...

Страница 24: ...he power supply alarm Power Supply Alarm Reset on page 26 2 SYS ID button and indicator Alternate action illuminated pushbutton switch used to identify NXAMP3801HDX HDI from both the front and back panel The blue indicator can be turned on off from either the front or back panel SYS ID Back Panel Indicator Switch on page 26 3 Power Supply modules Hot swappable redundant power supply modules Power ...

Страница 25: ...5 6 7 8 16 DVI 1 DVI I Primary Digital analog video connector DVI 1 DVI 2 on page 28 17 DVI 2 DVI D optional Digital only video connector 18 OUT 1 OUT 2 OUT 3 OUT 4 Four BNC connectors for HD SDI and SDI video outputs 1 through 4 HD SD SDI Video on page 27 19 LOOP BNC connector for analog reference passive loop through Loop output REF IN input If the loop through is not used connect a 75 terminato...

Страница 26: ...o these ports when using AES EBU audio and Dolby E for input 1 AES Audio on page 27 1 2 3 4 5 6 7 8 IN 2 Four HD BNC connectors for AES EBU audio input Connect to these ports when using AES EBU audio and Dolby E for input 2 1 2 3 4 5 6 7 8 IN 3 Four HD BNC connectors for AES EBU audio input Connect to these ports when using AES EBU audio and Dolby E for input 3 1 2 3 4 5 6 7 8 IN 4 Four HD BNC con...

Страница 27: ...s in the looped chain Always terminate unused loop outputs with a 75 terminator provided in the accessories bag Each frame should have its own reference for the source device to ensure correct timing Do not use wire or plastic ties on video cables OK on control cables as this can impede cable performance Use soft cable ties such as Velcro based ties for wrapping cables AES Audio The audio ports us...

Страница 28: ... HDI has two available DVI ports allowing you to simultaneously connect two monitors to the system DVI I Digital Visual Interface DVI 1 is the primary DVI port DVI D Digital Visual Interface DVI 2 is optional If the DVI D connection is used it supports spanning of the desktop or a second simultaneous instance of the desktop Ethernet NXAMP3801HDX HDI is equipped with four Ethernet ports labeled Eth...

Страница 29: ... port COM PORTS 1 8 can be configured to control various channels See Table 2 5 Each COM port can control only one channel The COM ports are codec based therefore codec 0 channel 1 etc For setup of your server refer to NEXIO Config User Guide Table 2 5 Default COM Port Channel Configurations MODE COM PORTS 2 channel mode 1 and 2 3 channel mode 1 2 and 3 4 channel mode 1 2 3 and 4 6 channel mode 1 ...

Страница 30: ...Chapter 2 Chassis Components 30 175 100423 00 ...

Страница 31: ...ed Avoid areas where heat electrical noise and electromagnetic fields are generated The system needs to be placed near a grounded power outlet Prepare for Setup The box your NXAMP3801HDX HDI was shipped in includes the following items listed in Table 3 1 Table 3 1 Harris supplied Products Harris Supplied Quantity HDX HDI NXAMP3810HDX or NXAMP3801HDI 1 1 DVI to VGA adapters 1 Ethernet cables 4 Fibr...

Страница 32: ...ore extending a component from the rack You should extend only one component at a time Extending two or more simultaneously may cause the rack to become unstable General System Precautions Review the electrical and general safety precautions that came with the components you are adding to your chassis Determine the placement of each component in the rack before you install the rails Install the he...

Страница 33: ... condition does not arise due to uneven mechanical loading Circuit loading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Gr...

Страница 34: ... of the chassis 3 Attach an extension to the back of each rail to match the depth of your rack 4 Attach the rails to the rack posts 5 Pull the inner rail out until it locks 6 Slide the NXAMP3801HDX HDI into the rail until it stops press the release latch on each slide and continue to slide the NXAMP3801HDX HDI into the inner rail all the way into the rack To Remove NXAMP3801HDX HDI from a rack 1 S...

Страница 35: ...u install Microsoft Security Essentials and only configure it to monitor incoming and outgoing data Harris supports regular manual or scheduled scans on Server systems during known off line time periods when the software is not on air or actively in use Under these conditions Harris agrees that such scans may be conducted while software applications are running but are not performing editing playb...

Страница 36: ...r systems from operating as expected The NXAMP3801HDX HDI system is built on a Windows 7 Ultimate 64 bit platform and as such comply with the platform design rules as they existed when the software was built Harris has no control over Microsoft s platform support or the patches which Microsoft may issue Harris also has no control over the user configured distribution mechanism which Microsoft uses...

Страница 37: ...r NXAMP3801HDX HDI Table 4 1 RJ 12 to DB 9 Adapter RJ 12 Connector RJ 12 Connector pins Function DB 9 Connector Pin Location DB 9 Master DB 9 Slave 1 RC 7 3 2 RC 2 8 3 TX 8 2 4 TX 3 7 5 Shield 9 9 6 Not Used 1 1 Weidmüller GPI Connectors Specifications NXAMP3801HDX HDI has two 16 pin Weidmüller female connectors on the back panel refer to Figure 2 6 on page 24 one for the GPI IN Figure 4 1 on page...

Страница 38: ...Chapter 4 Connector Pinouts 38 175 100423 00 GPI In Figure 4 1 shows a representative GPI In circuit pinouts Figure 4 1 GPI Input Circuit ...

Страница 39: ...NXAMP3801HDX HDI NEXIO AMP Generation 6 Hardware Installation and User Guide 39 175 100423 00 GPI Out Figure 4 2 shows a representative GPI Out circuit pinouts Figure 4 2 GPI Output Circuit ...

Страница 40: ...t strands by hand if necessary to restore the natural lay and tightness of the strands 4 To wire the Weidmüller GPI Connector refer to Figure 4 1 on page 38 or Figure 4 2 on page 39 and Figure 4 5 a Insert a flat blade 3 32 screwdriver into the Weidmüller connector b Insert wire into the connector c Remove the flat blade screwdriver d Repeat step a thru step c for each additional wire Figure 4 3 S...

Страница 41: ...X HDI see Back Panel Components on page 26 which allows access to the server even in a power off or system failure state All it requires is that the server be connected to a power source and the IPMI port connected to a local area network By default the IPMI is disabled on the NXAMP3801HDX HDI servers It must be enabled through the computer BIOS BIOS Setup 1 Press the Del key at bootup to enter th...

Страница 42: ...r down arrow select either Static and go to step 6 or select DHCP and go to step 7 6 Static a Press the Enter key b Select Station IP address and enter an IP address c Press the Enter key d Select Subnet mask and enter a Subnet mask e Press the Enter Key f Select Gatway IP address Optional and enter an IP address g Press the Enter key h Go to step 8 7 DHCP a Press the Enter key b Go to step 8 Figu...

Страница 43: ...00423 00 8 Using the keyboard up or down arrow select Update IPMI LAN configuration Figure 5 3 BMC Network Configuration Menu 9 Press the Enter key Figure 5 4 Update IPMI LAN Configuration 10 In the Update IPMI LAN configuration a Use the key to change No to Yes b Press F4 to save exit ...

Страница 44: ... Monitor Figure 5 5 that runs an application in your Windows system tray Figure 5 7 Figure 5 5 NEXIO Monitor Icon To Open NEXIO Monitor 1 Right click on the NEXIO Monitor icon in the system tray See Figure 5 7 Figure 5 6 NEXIO Monitor Icon Menu 2 Click Open the NEXIO Monitor window appears See Figure 5 7 Figure 5 7 NEXIO Monitor Window ...

Страница 45: ...current sta tus of the CPU Temper ature Refer to System Cooling on page 72 Fan Failure1 2 When checked monitors for a Fan failure Displays the current sta tus of the Fan A solid green circle indi cates the power supply is operating correctly a change to a red circle indicates power supply fault drive problem or drift Refer to NXAMP3801HD X HDI Rear Panel on page 24 LLM Fault1 2 When checked monito...

Страница 46: ... 0 0 ServerEngineStatus LLM0 0 2580 3721336k LLM1 0 OK 2 down HARRIS PlATFORM NXAMP3810HD DATE 12 21 2012 Time 2 20 19 PM ScabFan1 12536 RPM ScabFan2 13224 RPM ScabFan3 12365 RPM ScabFan4 13091 RPM Local Area Connectio IP fe80 55c b501 1e SM 0 0 0 0 CH1 ID offline CH1 IC offline CH2 ID offline CH2 IC offline 3 down HOST SQA 110 IP fe80 d017 e2f3 1 SM 0 0 0 PWS Good VCOREA VCOREB 5V 5 06 5VSB Local...

Страница 47: ...xtremely large files Before capturing the image you should delete any log files and temporary files that are unnecessary to store as a part of the WIM image capture Format a Third Party USB Stick The WIM image must be captured to a properly formatted USB stick It is recommended that the WIM image is captured to the Harris System Recovery USB stick which is already properly formatted for the WIM im...

Страница 48: ...st select NTFS 8 Click the FORMAT button to format the third party USB stick Capture the WIM Image Use the following steps to capture a WIM image for future system recovery 1 Insert the Harris System Recovery USB stick into the USB port on the front or back of the NXAMP3801HDX HDI 2 Restart the system 3 Continuously press F11 during the POST to open the Boot Menu Figure 6 2 Boot Menu 4 Select the ...

Страница 49: ...application 7 From the File menu select Capture WIM Image to open the Capture Image dialog Figure 6 4 Capture Image Dialog 8 Click the Browse button below Step 1 Select the source drive or field to capture 9 Select the source drive or folder to capture 10 Select the Folder 11 Click the Browse button below Step 2 Select the name and location for the image file 12 Select the location and enter name ...

Страница 50: ...g steps to apply a WIM image and restore your NXAMP3801HDX HDI system to the configuration captured by the WIM image 1 Insert the Harris System Recovery USB stick containing your production ready WIM image into the USB port on the front of the NXAMP3801HDX HDI Server 2 Restart the system 3 Continuously press F11 during the POST to open the Boot Menu Figure 6 5 Boot Menu 4 Select the USB stick and ...

Страница 51: ...s in your NXAMP3801HDX HDI server 8 In the Assign Letter list select C 9 In the Format Type list select NTFS 10 Click the Format button 11 When the formatting is complete click Close to return to the NxImage application 12 From the File menu select Apply Image 13 In the Apply Image dialog click Open to access the Select the Source Image dialog Figure 6 7 Apply Image Dialog 14 In the Select the Sou...

Страница 52: ...rive displays in the Step 2 Select the destination folder or drive to apply the image field You must use the Browse button to select the destination drive 17 Click the Apply Image button The progress and status displays in the title bar 18 Click Close to return to the Harris Recovery Desktop 19 Restart the NXAMP3801HDX HDI system ...

Страница 53: ...ating a new RAID 1 drive 2 Remove the Drive 1 carrier Removing a Hard Drive Carrier from the Chassis on page 65 and mount the spare SSD drive on the carrier Refer to Installing a Hard Drive into a Drive Carrier on page 65 3 Re insert the spare SSD drive and carrier into its bay vertically keeping the carrier oriented so that the release button is on the right side When the carrier reaches the rear...

Страница 54: ... 8 Verify that Real Time data protection RAID 1 under Select Volume Type is selected 9 Click the Next button Figure 7 3 Configure 10 In the Name window enter the name of the volume 11 In Select the array disks minimum selection required select SATA SSD on Controller 0 Port 0 224 GB System and SATA SSD on Controller 0 Port 1 224 GB 12 In Do you want to keep data from one of the selected disks selec...

Страница 55: ...stallation and User Guide 55 175 100423 00 13 Click the Next button Figure 7 4 Confirm Volume Creation 14 Click Create Volume Figure 7 5 Confirm 15 In the Volume Creation Complete window click the OK button to confirm The Volume was Created Successfully ...

Страница 56: ...igrating process will take 15 to 30 minutes Figure 7 6 Migrating Data percentage complete 17 When the migration is complete a pop up message will appear in the tray Figure 7 7 and the Status will display Normal Figure 7 8 Figure 7 7 Tray pop up message Figure 7 8 Status Normal 18 You must reboot the Server ...

Страница 57: ... RAID 1 Boot Drive 1 An Icon in the tray Figure 7 9 show an error Figure 7 9 Drive error 2 Locate the application through the Microsoft Windows start menu and select Intel Raid Storage enterprise Figure 7 10 All Programs 3 Under Devices an Unknown disk drive is identified Figure 7 11 Status Reporting Error ...

Страница 58: ...roperties window click on Rebuild to another disk 6 In the Intel Raid Storage Technology enterprise window Under Devices window select Unknown disk 0 GB Figure 7 12 Rebuild Volume 7 In the Rebuild Volume window click the radio button to select SATA SSD on Controller 0 Port 1 224 GB 8 Click the Rebuild button Figure 7 13 Current Status Message ...

Страница 59: ...ation and User Guide 59 175 100423 00 9 In the Intel Rapid Storage enterprise window after the rebuild process has been completed the unknown drive will no longer be displayed Figure 7 14 Status Functioning Normal 10 When completed click on the close button ...

Страница 60: ...Chapter 7 How to Create or Rebuild a RAID 1 Boot Drive 60 175 100423 00 ...

Страница 61: ...er Important Safety Guidelines The NXAMP3801HDX HDI should only be accessed and serviced by technically qualified personnel or technicians 1 Turn off all peripheral devices and the power supply connected to the system 2 Unplug all power cords from the system or wall outlets 3 Disconnect all the cables and label the cables for easy identification 4 Use a grounded wrist strap designed to prevent sta...

Страница 62: ...e 61 Replacing the Onboard CR2032 Battery The battery on your motherboard may be old Check to verify that it still supplies 3VDC if not 1 To gain access to the CMOS battery refer to Chassis Cover on page 61 2 Refer to Figure 8 3 on page 63 for battery location 3 When replacing the onboard battery make sure to handle the used battery carefully Do not damage the battery in any way a damaged battery ...

Страница 63: ...icates that the power supply module is operating a failed power supply module LED will not be illuminated You can replace a failed power supply module without turning the system off Make sure you have a replacement power supply module before starting this procedure Keep a replacement power supply module on hand and replace failed modules promptly Running on one power supply module for any To turn ...

Страница 64: ... Module 2 To remove a plug in power supply module a Unplug the AC power cord only to the failed plug in power supply module b Push the release tab to the left c Holding the release tab grasp the power supply module handle and pull the power supply module out of the frame 3 To replace a plug in power supply module a Slide the replacement plug in power supply module into the empty slot b Press firml...

Страница 65: ...airflow Removing a Hard Drive Carrier from the Chassis Figure 8 6 Carrier release locations 1 Press the drive release button See Figure 8 6 2 Swing the handle out fully 3 Pull the carrier straight out Installing a Hard Drive into a Drive Carrier 1 Remove the carrier from the NXAMP3801HDX HDI Refer to Removing a Hard Drive Carrier from the Chassis on page 65 2 Insert your new drive into the carrier...

Страница 66: ... carrier reaches the rear of the bay the release handle will retract 6 Push the hard drive into the hard drive bay until the hard drive clicks into the locked position Replacing a RAID 1 Boot Drive If a boot drive is bad a message appears indicating that there is a RAID Access Failure Refer to Figure 8 8 Figure 8 8 Drive error Do the following a Step 1 on page 65 thru Step 6 Refer to Hard Drive Re...

Страница 67: ...sue Flashing the wrong BIOS can cause irreparable damage to your system If you need to update the BIOS do not shut down or reset the system while the BIOS is updating to avoid possible boot failure 1 Insert the Harris supplied USB stick that contains the new BIOS binary image and power the system down 2 Press the main power switch Figure 8 1 on page 61 on the front panel of the NXAMP3801HDX HDI an...

Страница 68: ... cover up and off the chassis Figure 8 10 JBT1 CMOS Clear Pad e Remove the onboard CMOS battery refer to Figure 8 4 on page 63 before you short JBT1 to clear the CMOS f Clear the CMOS by shorting the CMOS pads JBT1 Figure 8 10 with a small tip screwdriver g Remove the screwdriver h Replace the CMOS battery Refer to Figure 8 4 on page 63 8 Reconnect the two power cords to the redundant power suppli...

Страница 69: ...anced PCLe PCI PnP Configuration Load Onboard Lan 1 Disabled Load Onboard LAN 2 Disabled Video Priority OFF BOARD 16 Press F4 to save and exit 17 To replace the cover on the chassis a Side the cover forward toward the front of the chassis b Secure with the two knurled captive screws Fan Replacement 1 Remove the chassis cover Refer to Chassis Cover on page 61 2 Carefully lift the defective fan up a...

Страница 70: ...0 into the three slots shown identified in Figure 8 13 Figure 8 12 Standalone fan b Carefully push down to lock the fan into position per Figure 8 11 on page 69 Figure 8 13 Fan mounting slots 4 To replace the cover on the chassis a Side the cover forward toward the front of the chassis b Secure with the two knurled captive screws 5 Reconnect any cables removed in chassis cover Removal on page 61 ...

Страница 71: ... Refer to the Regional Service Contact Information on page 2 These fatal errors are usually communicated through a series of audible beeps found in Table 9 1 The numbers on the fatal error list correspond to the number of beeps for the corresponding error Table 9 1 BIOS Error Beep Codes Beep Code Error Message Description 1 beep Refresh Circuits have been reset Ready to power up 5 short beeps and ...

Страница 72: ...loosen the two knurled captive panel screws on the back of the NEXIO VOLT and slide the cover backwards toward the rear of the chassis 2 Lift the cover up and off the chassis 3 Check system cooling to make sure that all heatsink fans and CPU system fans etc are work properly a To replace a defective fan Harris part number 131 100005Q00 refer to Fan Replacement on page 69 b If any other system cool...

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Страница 76: ...l Way Mason OH USA 45030 Tel 1 513 459 3400 www broadcast harris com 2012 Harris Corporation Part Number 175 100423 00 Harris is a registered trademark of Harris Corporation Trademarks and tradenames are the property of their respective companies ...

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