WARNING: Disconnect primary power prior to servicing.
Technical
Assistance
Technical
and
troubleshooting
assistance
for
Harris
Broadcast
products
is
available
from
the
field
service
department
during
normal
business
hours
8:00AM
to
5:00PM
CST.
Telephone
+1
‐
217
‐
222
‐
8200
,
FAX
+1
‐
217
‐
221
‐
7086
,
.
Emergency
service
is
available
24
hours
a
day,
seven
days
a
week,
by
telephone
only.
Online
assistance,
including
technical
manuals,
software
downloads,
and
service
bulletins,
is
available
at
http://www.harrisbroadcast.com/servicesandsupport/default.asp.
Address
written
correspondence
to
Field
Service
Dept.
Harris
Broadcast
P.O.
Box
4290
Quincy,
IL
62305
‐
4290,
USA.
For
global
service
contact
information,
visit:
http://www.harrisbroadcast.com/contactus
.
NOTE:
For
all
service
and
parts
correspondence,
please
provide
the
sales
order
number,
as
well
as
the
serial
number
for
the
transmitter
or
part
in
question.
Record
those
numbers
here:
___________________________________/___________________________________
Provide
these
numbers
for
any
written
request,
or
have
these
numbers
ready
in
the
event
you
choose
to
call
regarding
any
service
or
parts
requests.
For
warranty
claims
it
will
be
required.
For
out
of
warranty
products,
this
will
help
us
identify
what
hardware
shipped.
Replaceable
Parts
Service
The
service
parts
department
is
available
from
7:00AM
to
5:00
PM
CST
Monday
‐
Friday,
and
8:00AM
to
12:00PM
CST
on
Saturday.
Telephone
+1
‐
217
‐
221
‐
7500
or
.
Emergency
parts
are
available
24
hours
a
day,
seven
days
a
week,
by
telephone
only
.
Unpacking
Carefully
unpack
the
equipment
and
perform
a
visual
inspection
to
determine
if
any
damage
was
incurred
during
shipment.
Retain
the
shipping
materials
until
it
has
been
verified
that
all
equipment
has
been
received
undamaged.
Locate
and
retain
all
packing
check
lists.
Use
the
packing
check
list
to
help
locate
and
identify
any
components
or
assemblies
which
are
removed
for
shipping
and
must
be
reinstalled.
Also
remove
any
shipping
supports,
straps,
and
packing
materials
prior
to
initial
turn
on.
Returns
And
Exchanges
No
equipment
can
be
returned
unless
written
approval
and
a
return
authorization
is
received
from
Harris
Broadcast.
Special
shipping
instructions
and
coding
will
be
provided
to
assure
proper
handling.
Complete
details
regarding
circumstances
and
reasons
for
return
are
to
be
included
in
the
request
for
return.
Custom
equipment
or
special
order
equipment
is
not
returnable.
In
those
instances
where
return
or
exchange
of
equipment
is
at
the
request
of
the
customer,
or
convenience
of
the
customer,
a
restocking
fee
will
be
charged.
All
returns
will
be
sent
freight
prepaid
and
properly
insured
by
the
customer.
When
communicating
with
Harris
Broadcast,
specify
the
Harris
Broadcast
order
number
or
invoice
number.
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