Service
Page EN-23
Service
In order for us to help you quickly, please tell us:
Name of appliance
Model
Order number
Espresso Machine
CM5700AB-GS
71578759
Advice, order and complaint
Please contact your mail order company’s customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the troubleshooting table,
– you would like to order further accessories.
Spare parts
Customers in Germany
– Please contact the company
Hermes Fulfilment GmbH
:
Phone: +49 (0)57 32 99 66 00
Monday–Thursday 8 a.m.–3 p.m., Friday 8 a.m.–2 p.m.
Customers in Austria
– Please contact your mail order company’s customer service centre or product advice centre.
Please note:
You are responsible for the condition of the appliance and its proper use in the household. If you
call out for customer service due to an operating error, you will incur charges, even during the
guarantee/warranty period. Damage resulting from non-compliance with this manual unfortunate-
ly cannot be recognised.