150
Troubleshooting
PN40HD
g
Fault
Possible cause
Remedy
No sound can
be heard
Device switched to
mute
Press the MUTE button
on the remote control to
cancel the mute setting .
No audio connec-
tion with compo-
nent video
Ensure that an additional
audio connection has
been made .
No colour is
displayed
Wrong TV norm
selected
Set the correct TV norm
(PAL/NTSC) in the setup
menu .
Wrong colour
settings on the
television
Correct the colour setting
on the television .
Frequently asked questions (FAQs)
Question 1. When I want to disconnect the USB device, the
message "The device 'Generic data medium' cannot be discon-
nected at present .
Answer:
Close all programs including Windows® Explorer that may be ac-
cessing data on the device . If this does not help, please close all the
programs and wait another 20 seconds; then try to disconnect the
USB device again by clicking the green arrow . If that still does not
help, switch off the device and then disconnect the USB cable .
Question 2. File and folder names exist that I have not created,
or the names are some strange gibberish .
Answer:
The file allocation table (FAT) of the device has most probably been
corrupted . This can occur if the device is disconnected while reading
or writing from/to your computer via USB cable . Windows and Mac-
intosh often write separate files, such as finder.def or "Data medium
information of the system" onto the hard disk. These are normal files
and do not indicate that anything is wrong with your device .
