Problem
Solution
No connection via RS232, USB
(wrong cable)
For connection to PC with h/p/cosmos software and most external devices
use the included RS 232 interface connection cable [cos00097010034].
No connection via RS232, USB
(cable defect)
Check cable and plugs for defects.
Replace defective cable.
No connection via RS232
(wrong settings)
Choose correct interface protocol on device.
Choose correct interface protocol on periphery.
Check installation of peripheral software.
No connection via RS232
(blocked COM port)
Restart peripheral software.
Restart peripheral device.
No connection via RS232
(RS232 connection off)
Switch on RS232 connection
Any other problem
unplug device, exclude reconnection, mark clearly and inform h/p/cosmos
service personnel via telephone and writing.
Error code
Error message
Action
S101
Oil Help
See “lubrication”
S102
Service Help
See “safety inspection”
S131
Speed tolerance measurement outside the limit (above)
Unplug device,
exclude reconnection and
contact
S132
Speed tolerance measurement outside the limit (below)
S165
Communication interruption to external / failsafe
E121
elevation error increments
E130
speed error increments
E151
FU error response
E152
FU communication timeout
E153
internal communication error
E155
internal communication error response
E156
internal communication error general
E160
no connection (para control)
1
5
.2 Interface troubleshooting
1
5
.3 Error messages
Following error messages may be displayed on the UserTerminal:
❚
170-190/65 MCU6
Copyrigth: h/p/cosmos sports & medical gmbh
operation manual: cos105000_170-190_65_en rev. 1.05 dated 22.09.2021
page 56 of 97