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Operator’s manual | Knapsack Sprayer - Balance
Operator’s manual | Knapsack Sprayer - Balance
IMPORTANT:
In order to maintain the functional quality of the product in its original state, only our authorized network listed in the website www.guaranyind.com.
br, should be used, which offers original parts and skilled labour.
Any eventual doubts on the use of our products should be referred to our Central Customer Relations by calling 0800-704-4511 from Monday to
Friday from 8.00 hrs. to 17.00 hrs. (this service is free).
In order for the equipment to be covered under this Warranty Certificate, the Invoice or Tax Coupon should be kept during the term of the guarantee.
Guarany has the discretionary right to review, modify, improve, discontinue or change the equipment, parts or components at any time, as well as the
expressed conditions of this certificate without incurring any liability or obligations relative to the client;
The responsibility of Guarany is restricted to the terms of this warranty, which is not transferable; such warranty will be automatically terminated if
the equipment is resold.
USING THE WARRANTY:
To qualify for the warranty, the customer must register his complaint in one of the technical assistance units that are registered under the “national
network” listing. If there is no repair facility in the region, the complaint must be made to the store or distributor who sold the equipment.
The defects should be thoroughly described in the guarantee form, (see below) which can also be obtained at www.guaranyind.com.br, and sent to
Guarany along with a copy of the invoice.
* See our product lines at our site www.guaranyind.com.br
Claim Form
Claim Nº:
Claim Details
PRODUCT
CLIENT/REAILER
Name of Equipment:
Retailer’s Name:
Equipment Nº:
Phone:
Contact:
Invoice Nº:
Client’s Name:
Phone:
Date of Puchase:
e-mail:
Quantity Claimed:
Site:
DESCRIPTION OF PROBLEM
Date of Claim:
10. Certificate of Warranty
Guarany and its network of accredited sales outlets, within the limits established by this certificate and in accordance with relevant legislation (The Consumer Code), ensures
for the first user purchaser of this product, a warranty for any defects in the manufacturing process, promising to provide technical assistance for the entire line of their
commercialized products.
GENERAL CONDITIONS OF WARRANTY:
1 -
Guarany assures the purchaser of the following guarantees below:
S
ymmetrical Knapsack Sprayer SP:
90 days in accordance with the consumer code and a further guarantee of 1.005 days, totalling
3 years
in all.
Other equipment in the agricultural line:
90 days in accordance with the consumer code and a further guarantee of 275 days totalling
1 year
in all.
The Consumer Line:
90 days in accordance with the consumer code.
Subject to those conditions set out in item 5, the warranty is subject to the submission of an invoice for proof of the purchase date.
2 -
To fulfil entirely the requirements of this warranty, the purchaser must only use our own accredited technical assistance. The costs for all expenses and risks of transport
relating to the shipment of the product to our sales outlets and its subsequent return will be for the account of the purchaser. Under no circumstances, will there be
any responsibility on the part of Guarany or their partners to repay or compensate these transportation expenses. This type of service is part of our “over the counter”
conditions, i.e. the equipment is repaired in our technical assistance service centre facilities.
3 -
Our service centres may, when considered necessary, replace defective parts with original parts, always maintaining and observing the equivalence of quality and
equipment performance. Those parts removed from the equipment during repairs made under warranty condition will be remain the property of Guarany.
4 -
The consumer’s warranty does not cover the following, “unless the equipment presents manufacturing/assembly or raw material defects”:
4. A -
Installation services, cleaning, user guidance and training;
4. B
- Components that wear out with regular use of the equipment such as:
O-rings, membranes, pads, valves, pistons, rings, bushings, belts, hoses, pressure gauges, bearings, spark plugs, parts supplied in the repair kit that accompanies
the product.
5 -
The equipment warranty is automatically terminated whenever:
5. A -
The equipment is improperly installed or incorrectly used by unqualified persons.
5. B -
It is determined that the equipment has been repaired with non-genuine parts or components;
5. C -
The equipment is not used in accordance with the procedures described in the T.A. (Technical Addendum) to the operator’s manual and the instruction manual
that accompanies the products
5. D -
The equipment suffers falls, collisions or perforations to the tank;
5. E -
The equipment is connected to the electricity grid, which has a voltage different to that informed on the equipment/operating instructions (110/220V);
5. F -
The type of oil/fuel stated in our manual is not complied with.
5. G -
The equipment is repaired by persons or technical assistance centres not authorized by Guarany;
5. H -
There are found signs of violation of internal or external original features;
5. J -
Negligence in corrective and/or preventive maintenance is detected;
5.K -
It Is determined that the equipment has undergone changes that affected its functioning, stability or security;
5. L -
Any erasures or tampering with the serial number or invoice is detected.
6 -
This warranty is limited only to the repair of a submitted defect or for the replacement of defective parts and no other implied or expressed warranty is given to the
purchaser, such as transport freight for equipment (when no guarantee is granted) or Guarany technician’s travel costs.
7 -
Guarany are not responsible for any damages, loss, or inconvenience of a direct or indirect nature, which may arise from misuse of the equipment. This also includes
damages arising from the use of corrosive chemicals not compatible with the components fitted in our equipment (any eventual queries regarding these questions
should be clarified by our accredited resale network or through our customer service phone 0800-704-4511);
8 -
Complaints relating to missing parts and accessories will only be accepted at the time of purchasing our equipment and in the presence of a representative from one of
our authorized resale outlets;
9 -
Guarany will provide spare part services for our products for a period of 5 (five) years following the date on which the factory discontinues marketing of that product;
10 -
Guarany reserves the right to make technical changes aimed at improving the product, without giving any notice.
