26
TROUBLE SHOOTING GUIDE
WARNING: ALWAYS TURN OPERATOR OFF BEFORE
ADJUSTING OR SERVICING IT.
1.
If the PWR OK light will not come on:
A. Check the operator for inbound power.
B. The operator is in “learn” mode (see SETTING A PERSONAL TRANSMITTER CODE on page 19).
2.
If the unit does not function:
A. Check the operator for inbound power.
B. Make sure the ON/OFF switch is in the ON position.
C. Control board may be damaged; call the GTO Service Department.
3.
If the control board lights are on but the unit will not operate:
A. Press the reset button on the motor.
B. If you are using the transmitter to open the gate, jumper the CYCLE terminal. If the unit operates,
the transmitter batteries may be discharged. Install fresh batteries in the transmitter.
If problem persists, the receiver may be damaged. Call the GTO Service Department.
C. Disconnect the accessories from the control board and jumper the CYCLE terminal. If the unit operates;
then reconnect each accessory, and test each; one at a time.
4.
If the gate starts; then stops or reverses:
A. The transmitter button is being held too long.
B. If using a loop entry or exit, make sure the wires are connected to the correct terminal.
C. The gate operator may have been improperly installed.
D. The gate hinges are worn.
E. The gate is not level.
F. The obstruction level setting is too low.
5.
If the gate opens but will not close:
A. The auto-close timer (TMR. OFF/ON DIP switch) is OFF.
B. An input (e.g., loop relay, push button, etc.) may be stuck.
C. Limit switch may be defective.
6.
If the thermal overload button constantly trips (i.e., “pops out”):
A. Motor current may be excessive; call the GTO Service Department.
B. Check wire connections.
C. The gate has cycled too many times for the ambient temperature.
