Symptoms
Causes
Solution
The pump does not
work
There is no power supply
Use another device that works to check the
electricity outlet and check the short-circuit switches
It has short-circuited
Check the short-circuit switches and replace them if
necessary
The automatic thermal cut-out of
the pump has activated to protect
it.
Cut the power supply and leave to cool before
re-starting the pump. Make sure the pump and
motor have sufficient ventilation space. Make sure
that the pump is not obstructed by dirt and the motor
can turn freely
The motor has burnt out due to a
power supply overload or flooding
You may have to change the motor.
The pump works with
reduced or no flow
The pump is blocked (check if the
motor turns freely)
Blockage in the pump or in the basket
The valves are closed
Check the system to make sure that the valves are in
the correct position for filtering, including the inlet
and outlet valves of the pump.
The filter is full of dirt
Clean the filter (see filter manual)
Air in the system
Start the pump (see starting procedure). Check to
see there are no suction air leaks in the pipes or in
the connections. Make sure that the lid of the basket
is well closed and hermetically sealed.
Check there are no leaks under the pump.
Lack of water
Make sure that the water level is at least at the height
of the skimmer.
Dirt in the pump or in the skimmer.
(Note: Do not make the pump work
without the pump or skimmer
basket correctly assembled.
Make sure the pump or skimmer baskets are not full
of dirt. Make sure there is no blockage at the inlet or
outlet of the pump or make sure there are no foreign
objects in the pump.
Leak between the
casing of the pump and
the motor.
The screws of the casing are not
tightened. The watertight or
metallic gasket is worn.
Cut-out the pump and loosen the screws, check the
alignment and the condition of the water-tight
gaskets before tightening the screws, replace the
gaskets if necessary.
Pre-filter cover
The cover is not correctly closed
- Make sure the lid correctly compresses the O-ring
seal.
