46
DVD RVCR User’s Guide
Customer Support
SYMPTOM
CAUSE
SOLUTION
No power.
The power cord is disconnected.
Plug the power cord into the rear
panel and wall outlet securely.
No picture.
The TV is not set to receive DVD
RVCR signal output.
Select the appropriate video input
on the TV so the picture from the
DVD RVCR appears on the
TV screen.
The video cable is not connected
securely.
Connect the video cable securely.
The TV power is turned off.
Turn on the TV.
Unit is in Progressive Scan mode.
Remove disc, close disc tray, and
press:
6 0 9 9 - ENTER - POWER.
No sound.
The equipment connected with the
audio cable is not set to receive DVD
RVCR signal output.
Select the correct input mode
on the audio receiver so you can
listen to the sound from the DVD
RVCR.
The audio cables are not connected
securely.
Connect the audio cable securely.
The power of the equipment
connected with the audio cable is
turned off.
Turn on the equipment connected
with the audio cable.
The audio cables are damaged.
Replace with new ones.
DVD RVCR does not
start playback.
No disc is inserted.
Insert a disc. Check that the disc
indicator on the front panel display
is lit.
An unplayable disc is inserted.
Insert a playable disc. Check the disc
type, color system, and regional code.
The disc is placed upside down or is
not placed within the guide.
Place the disc with the playback side
down inside the guide.
The disc is dirty.
Clean the disc.
The Parental Control is set.
Cancel the Parental Control function
or change the rating level.
Picture from external input is
distorted
The video signal from the external
component is copy-protected.
Connect the component directly to
your TV.
Troubleshooting
The Troubleshooting section below will help you solve common issues with your
DVD RVCR. If you don’t find the answers you need here, you can contact our
Customer Service Department as follows:
Phone
(800) 736-7679
Web
www.govideo.com
