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TROUBLESHOOTING
Problem
Cause
Solution
The unit does not work.
The
power
is
not
connected.
Insert the plug into the wall
outlet.
The
device
does
not
dehumidify.
The water container is full.
Remove the water from the
container.
The water container has
not
been
replaced
correctly.
Place the water container
in the correct position.
The air filter is clogged.
Clean the air filter.
The temperature or relative
humidity
in
the
room
where
the
device
is
operating is too low.
It is normal that the device
does not dehumidify in
these conditions
The dehumidifier works,
but reduces the relative
humidity insufficiently.
The room is too large.
We recommend using a
dehumidifier with a greater
capacity.
There are too many sources
of humidity.
We recommend using a
dehumidifier with a greater
capacity.
There
is
too
much
ventilation.
Reduce
ventilation
(e.g.
close windows and shut
doors.)