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“NEO” TV SATELLITE ANTENNAS

116

www.glomex.it

ENGLISH

18. TECHNICAL SUPPORT

In case technical support is needed, please
contact the GLOMEX SERVICE CENTRE:

Glomex Divisione Marine

Via Faentina 165/G
48124 Ravenna (Italy)
Tel. +39 0544 1935911 (only from Italy)
Fax +39 0544 500420
Email: [email protected]

Code

V9804N/

DCSS

V9804NSKE

W/DCSS

R9801N

R9804N

R9804N/

DCSS

Dish diameter

600mm

LNB

dCSS

Universal four

dCSS

Universal

single

Universal four

dCSS

App

Yes

Installation

1 coaxial

cable

4 coaxial

cables

1 coaxial

cable

1 coaxial

cable

4 coaxial

cables

1 coaxial

cable

Outputs for
decoders

1-15

1-16

1-15

1-16

1-15

Technology

DVB-S2

FULL HD/

DVB-S2 FULL

HD/4K

DVB-S2

FULL HD/

DVB-S2

FULL HD/

DVB-S2 FULL

HD/4K

DVB-S2

FULL HD/

Autoskew

Yes

Min. EIRP

47dBW

Antenna gain

36,5dB

(12GHz)

36,5dB

(12GHz)

36,5dB

(12GHz)

36,5dB

(12GHz)

36,5dB

(12GHz)

36,5dB

(12GHz)

Radome size
(diaxh)

660x660m

660x660mm

660x660m

660x660mm

660x660m

Weight

16kg

Tracking

50°/sec

Elevation

5° / 90°

Polarization

Linear (H+V)

Linear (H+V) Linear (H+V)

LNB
Frequency

10.7 –

12.75GHz

10.7 –

12.75GHz

10.7 –

12.75GHz

10.7 –

12.75GHz

10.7 –

12.75GHz

10.7 –

12.75GHz

Power supply

12/24Vdc

Azimuth

Unlimited

Operation
temp.

-20°/+55°C

Radome

UV resistant UV resistant UV resistant UV resistant UV resistant

resistant

Future
updates

Yes

Satellite

Unlimited

Содержание NEO dCSS Saturn

Страница 1: ...NEO TV SATELLITE ANTENNAS NEO PANDORA 39cm dish RHEA SATURN 47cm dish dCSS MARINE 4K FULL HD DVB S2 AND dCSS SCR TV SATELLITE ANTENNAS WITH WIRELESS CONTROL VIA APP MARS RHINE 60cm dish Bluetooth...

Страница 2: ...NEO TV SATELLITE ANTENNAS 60 ENGLISH www glomex it...

Страница 3: ...LECTING THE SATELLITE MANUAL PROCEDURE 90 8 USING GLOMEX SATELLITE APP 92 8 1 FIRST CONFIGURATION STARTING UP THE CONTROL UNIT 92 8 2 CONNECTION BETWEEN APP AND CONTROL UNIT 92 8 3 CONTROL PANEL 94 8...

Страница 4: ...NEO TV SATELLITE ANTENNAS 62 www glomex it ENGLISH 15 TROUBLESHOOTING 111 16 RESHIPPING 114 17 TECHNICAL SPECIFICATIONS 115 18 TECHNICAL SUPPORT 116...

Страница 5: ...NING Conserve the installation and user manual with care Losing the serial number makes the war ranty null and void The warranty does not apply in case of damage due to carelessness use or installatio...

Страница 6: ...y of the operator or other directly involved persons Failure to comply with the instructions preceded by the above mentioned keywords WARNING and DANGER can cause serious accidents or even the death o...

Страница 7: ...you can connect to the satellite TV antenna via Bluetooth and with just one click update the antenna Update the list of the antenna satellites select and change the satellites Send the setting parame...

Страница 8: ...4 code V9804NSKEW TV satellite antenna with 60cm parabolic dish uni versal four output LNB and automatic Skew adjustment NEO dCSS Mars 4 code V9104N DCSS TV sat ellite antenna with 60cm parabolic dis...

Страница 9: ...iate photos The table below lists the components contained in the package indicating the quantities and the GLOMEX code if provided NEO TV SATELLITE ANTENNAS WITH UNIVERSAL ONE OUTPUT LNB Satellite re...

Страница 10: ...010 0415A 3 12 24Vdc DC DC Converter 4 120 0373 4 M8 self locking nuts 4 pcs 4 100 0019 Control unit 5 4 120 321 6 Frame for built in installation 4 010 0008 7 10 m cable for antenna control unit and...

Страница 11: ...verter 4 120 0373 4 M8 self locking nuts 4 pcs 4 100 0019 Control unit 5 4 120 321 6 Frame for built in installation 4 010 0008 7 10 m cable for antenna control unit and antenna dCSS splitter connec t...

Страница 12: ...or SCR decoders to the Glomex TV satel lite antenna S WARNING Follow the instructions given in the decoder s installation manual to configure your dCSS decoder It is important to leave the 1940MHz UB...

Страница 13: ...tallation 4 11 mm wrench for the installation of the coax ial cable connectors 5 Reciprocating saw to create the compart ment in case of wall built in installation of the control unit use the template...

Страница 14: ...eceipt make sure that the mounting surface is wide enough for the antenna base to be installed Mount the antenna in a perfect horizontal posi tion If the surface on which the antenna is installed in n...

Страница 15: ...set unit so that the TV screen may be watched while car rying out the operations on the control unit S WARNING The radio frequency beam transmitted by the radar may damage the inner electronics of th...

Страница 16: ...Installation 2 Remove the antenna from the packaging box 3 Use cutting template 6 1 on page 85 and use a felt tip pen to mark the holes for the screws coming out of the antenna and for and cable pass...

Страница 17: ...8 self lock ing nuts NOTA For NEO SATURN 4 antennas Under neath the base of the antenna insert the 4 M8 threaded bars and use a liquid thread locking product Loctite 638 See Fig 19 9 Completely tighte...

Страница 18: ...ong it must be reached by the power supply cables coming from the control panel it must be reached by the coaxial cable coming from the antenna 10 m long it must be positioned in a dry and ventilated...

Страница 19: ...from secondary cir cuits This could jeopardize the operation of the equipment NOTA The polarity inversion on the power sup ply blows the fuse to prevent any damage to the antenna S WARNING Pay attent...

Страница 20: ...control unit led flashes alternately red and green there is no communication between the antenna and the control unit It is therefore necessary to check that the con nection cable between antenna and...

Страница 21: ...V9804NDCSS and V9804NSKEW DCSS Position the antenna onto the seal and firstly insert the cable through the rele vant hole then the 4 screws and pay atten tion to direct the orientation symbol of the a...

Страница 22: ...gears S WARNING For a correct assembly respect the installation direction indicated in Fig 11 A different installation from the recommended one could cause an incorrect operation of the antenna due t...

Страница 23: ...directly liable for the damage suffered by the receiver 4 Connect the power supply cable 24Vdc to a free switch for the on board electronic devices min 5A connect the positive termi nal to the red ca...

Страница 24: ...ontrol unit is correctly fastened and is not interrupted or short circuited 5 For models V9104N V9804N and V9804NSKEW which provide for the pres ence of the multiswitch connect the cables by following...

Страница 25: ...ltiswitch connect the cables by following the indications given in Fig 30 Fig 30 Backside of the control units Isolated 75 ohm charge or maximum another 3 multi switches and on the last one the isolat...

Страница 26: ...radome NOTA for some models there is a single bracket with 4 connections instead of 2 brackets with 2 connections each 7 Build in the control unit by using the GLOMEX accessory code 4 010 0008 by bor...

Страница 27: ...NEO TV SATELLITE ANTENNAS 85 www glomex it ENGLISH 6 3 LOWER RADOME CUTTING TEMPLATE Fig 32...

Страница 28: ...NEO TV SATELLITE ANTENNAS 86 www glomex it ENGLISH 6 4 CUTTING TEMPLATE FOR BUILT IN INSTALLATION OF THE CONTROL UNIT Fig 33 4 010 0008...

Страница 29: ...longitude 12 East while receiving satellite 13 East For the adjustment of the LNB proceed as follows loosen the screws on the radome and remove it from the base loosen the 2 screws fastening the LNB...

Страница 30: ...possible to use the grid below and the relevant table We recommend obtaining the exact values for the adjustment of the skew by using the free licence app SMW Link distributed by SWEDISH MICROWAVE AB...

Страница 31: ...1 36 22 J 42 E 52 N 0 11 12 17 20 25 28 22 26 K 6 W 45 N 36 29 27 23 18 10 5 30 4 L 6 E 45 N 30 20 20 12 7 0 6 31 7 M 18 E 45 N 22 9 8 1 4 12 18 36 18 N 30 E 45 N 11 2 5 10 16 22 27 40 26 O 42 E 45 N...

Страница 32: ...AND SELECTING THE SATELLITE MANUAL PROCEDURE Flow chart GL00284 POWER ON KEY RED LED SATELLITE SEARCH RED LED IS IT THE SELECTED SATELLITE NO SATELLITE FOUND GREEN LED YES Fig 38 INITIALISATION RED L...

Страница 33: ...If after a few seconds the led turns green it means that the found satellite was the cor rect one Otherwise the led turns red again and the procedure is restarted 8 With green led after a few seconds...

Страница 34: ...NOTA This operation must be repeated every time the mobile device associated with the control unit is changed S WARNING The control unit can be connected to one mobile device only at a time 8 2 CONNEC...

Страница 35: ...eplaced by the satellite names If the connection between the App and control unit is not successful the control unit status LED continues blinking with the green light whereas the App control panel is...

Страница 36: ...or in the same position as the physical one All the information on the antenna operation voltage GPS position etc the information on the satellite currently selected are shown under the knob and a gra...

Страница 37: ...ar on the top right This icon allows you to display the contents of the update and proceed with updating if you want Fig 45 Before updating turn the control unit on and connect the smartphone tablet t...

Страница 38: ...tion code Fig 45A and Fig 45B 9 1 ANTENNA REGISTRATION In order to use the functions envisaged in the advanced mode the antenna must be registered Go to Menu Click on Antenna Registration Fig 46 Click...

Страница 39: ...date is highlighted by an icon on the upper bar on the top right This icon allows you to display the contents of the update and proceed with updating if you want Fig 47A e Fig 47B Before updating turn...

Страница 40: ...11 9 3 UPDATING THE BOARD ANTENNA SOFTWARE When Glomex releases the update of the control unit software a push notification is sent When the App is launched this update is highlighted by an icon on t...

Страница 41: ...eters set for each satellite can be changed in the advanced mode Orbital position Frequency Polarization Symbol rate FEC NID Mesh mode To manually change every single parameter you must click on the h...

Страница 42: ...turn offset EL turn offset AZ turn value EL turn value GNSS status Board AB temperature Dip switch configuration Antenna status Serial number Power supply voltage Timestamp Date time minutes and seco...

Страница 43: ...utomatically starts the software updating procedure 6 If the led stays red and the antenna moves this means that no original GLOMEX software has been detected or that the SD card has not been inserted...

Страница 44: ...e flowchart Fig 55 TURN OFF THE CONTROL UNIT SD INTRODUCTION ORANGE LED NO RED LED SOFTWARE UPDATE YES UPDATE COMPLETED TURN ON AGAIN THE CONTROL UNIT GREEN LED NO YES REMOVE THE SD CARD CHECK IT AND...

Страница 45: ...on Fig 45 pressed to turn on the control unit button B Fig 39 The LED turns orange after a few seconds then release the RESET button The LED starts blinking for about 30 seconds then it turns green Up...

Страница 46: ...TION ORANGE LED NO LED BLINKS RED GREEN RELEASE THE RESET BUTTON SOFTWARE UPDATE LED BLINKS ORANGE YES UPDATE COMPLETED TURN THE CONTROL UNIT BACK ON BY KEEPING THE RESET BUTTON PRESSED GREEN LED NO Y...

Страница 47: ...n the side of the control unit as shown in Fig 54 Turn the control unit on button B Fig 39 until the control unit LED blinks for a few seconds and then turns orange When the update is completed the LE...

Страница 48: ...rt Fig 58 SD INTRODUCTION ORANGE LED NO LED BLINKS RED GREEN SOFTWARE UPDATE LED BLINKS ORANGE YES UPDATE COMPLETED TURN ON AGAIN THE CONTROL UNIT GREEN LED NO YES REMOVE THE SD CARD CHECK IT AND THEN...

Страница 49: ...E PRODUCTS DETERGENTS OR ALCOHOL BASED LIQUIDS Do not paint the surface of the radome This would negatively affect signal receipt The antenna requires a clear view of the sky to receive satellite sign...

Страница 50: ...ction Ground obstacles include all bodies which could be located between satellite and antenna such as masts of other boats bridges on board equipment etc The signal transmitted by the satellite is al...

Страница 51: ...NEO TV SATELLITE ANTENNAS 109 www glomex it ENGLISH GL00285 Fig 61 39cm DISCO PANDORA 47cm DISCO RHEA AND SATURN 60cm DISCO MARS AND RHINE...

Страница 52: ...e from its seat indi cated in Fig 62 and replace it with a new one type T 3A15 5x20 i e delayed action tube fuse with 5 mm diameter and 20 mm length 3 A rated current and 15 V rated voltage Connect th...

Страница 53: ...again the equipment The better you are able to answer the above mentioned questions the deeper the malfunc tion analysis will be The following table analyses the most probable causes which can lead t...

Страница 54: ...n the one used by default by the antenna board 985 MHz UB5 is present on each decoder connected to the control unit 6 No image on the TV the led on the control unit is green the receiver is off turn o...

Страница 55: ...e instructions on page 87 9 The equipment does not find the satellite the led on the control unit flashes alter nately red and orange the satellite signals are obstructed by masts of other boats bridg...

Страница 56: ...ing transport it is necessary to send it inside the original radome upper and lower Together with the antenna please also send the control unit so that a verification of the whole system is possible N...

Страница 57: ...gain 33dB 12GHz 35dB 12GHz 35dB 12GHz 35dB 12GHz 36 5dB 12GHz 36 5dB 12GHz Radome size diaxh 420x450mm 500x560m m 500x560m m 500x560mm 660x660 mm 660x660mm Weight 6kg 13kg 13kg 12 5kg 15kg 16kg Track...

Страница 58: ...4K DVB S2 FULL HD 4K Autoskew No Yes Yes No No No Min EIRP 47dBW 47dBW 47dBW 47dBW 47dBW 47dBW Antenna gain 36 5dB 12GHz 36 5dB 12GHz 36 5dB 12GHz 36 5dB 12GHz 36 5dB 12GHz 36 5dB 12GHz Radome size d...

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