WindSonic Doc No 1405 PS 0019 Issue 28 November 2019
57
11 MAINTENANCE & FAULT-FINDING
11.1 Cleaning
If there is any build-up of deposit on the unit, it should be gently cleaned with a cloth
moistened with soft detergent. Solvents should not be used, and care should be taken to
avoid scratching any surfaces. The unit must be allowed to defrost naturally after being
exposed to snow or icy conditions, do NOT attempt to remove ice or snow with a tool.
Do NOT remove black “rubber” transducer caps.
11.2 Servicing
There are no moving parts or user-serviceable parts requiring routine maintenance.
Opening the unit or breaking the security seal will void the warranty and the calibration.
In the event of failure, prior to returning the unit to your authorised Gill distributor, it is
recommended that:
1.
All cables and connectors are checked for continuity, bad contacts, corrosion etc.
2.
A bench test is carried out as described in Section 12.1.
3.
You contact your supplier for advice
11.3 Fault Finding
Symptom
Solution
No output
Check DC power to WindSonic, cable and connections.
Check comms settings of WindSonic and host system match,
including correct Com port
Check unit is in Continuous mode
Check that in-line communication devices are wired correctly.
NOTE: It is usual for Anemometer TX + to be connected to
converter device RX +
Corrupted output
Check comms settings of WindSonic and host system match.
Try a slower baud rate.
Check cable lengths and type of cable.
One way
communication
Check WindSonic and host system are both set to the same
protocol RS232, RS422, or RS485.
Check wiring is in accordance with the manual.
Failed / Incorrect
WindSonic output, data
invalid flag
Check that transducer path is not blocked