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Safety Instructions
Operating Instructions
Care and Cleaning
Installation Instructions
Tr
oubleshooting T
ips
Customer Ser
vice
29
Problem Solver
Problem
Possible Causes
Solution
Stove does not operate
1. Stove power cord not plugged into wall
1. Make sure stove power cord is firmly
outlet.
plugged into wall outlet.
2. House fuse has blown or main panel circuit
2. Replace house fuse or reset circuit breaker
breaker has tripped.
switch at the main power distribution panel.*
3. Stove power cord is damaged.
3. Replace stove power cord (Call for Service).
Oven does not operate
1. No power to the stove.
1. See above “Stove does not operate”.
2. Stove timer not set properly.
2. Review the “Stove & Oven Timer
Instructions”.
3. Selector Control dial (on some models) not
3. Check that the Selector dial (on some
set properly.
models) is correctly set to desired function
(BAKE, BROIL, etc.) and that the dial is not
between positions.
Cooktop elements do
1. Element control dial is set incorrectly.
1. Read the Stovetop Operating Instructions on
not operate or
how to operate your cooktop element control
operate poorly
dials.
2. Element control dial does not turn.
2. Push control dial in before turning to desired
setting.
3. Removable coil elements inserted
3. Remove and carefully re-insert element (on
incorrectly into element receptacle.
some models).
4. Use of light weight or warped pans.
4. Use only flat bottomed, evenly balanced,
medium or heavy weight cookware.
Oven Light/
1. Bulb is loose or burnt out.
1. Tighten or replace the bulb. (See Oven
Fluorescent Lamp/
Light/Fluorescent light bulb replacement in
Appliance Outlet
the Care and Cleaning section.)
does not work
2. The switch operating the light is broken.
2. Call for service.
3. Stove fuse located in the backguard has
3. Replace the stove backguard fuse. (See Fuse
blown.
Replacement in the Care and Cleaning
section.*)
Poor Cooking/
1. Stove is not level.
1. Level your stove as outlined in the “Leveling
Baking Results
Your Stove” section. Kitchen cabinet
misalignment may make your level stove
appear crooked.
2. Stove control dials are set incorrectly.
2. Read the instructions on how to set your
stove’s timer, selector dials and cooktop
element dials.
3. Cookware / Bakeware is unsuitable; recipe
3. Adjust cooking time since different types of
is new or unreliable.
cookware / bakeware require more or less
cooking time / temperature than stated in the
recipe.
4. Cooking / Baking with improper pots and
4. Use the pan size that is recommended in the
pans.
recipe. Use the correct oven rack position.
Oven steaming;
1. Oven temperature set too high.
1. Check that the recipe’s temperature setting is
condensation forming
correct; Read the instructions on how to set
around the oven
your oven’s timer, selector and temperature
dials.
2. Baking food with a high liquid content in an
2. Eliminate unnecessary water from the recipe
uncovered pan.
or cover the dish being baked.
Save yourself the inconvenience of a service call.
* To be performed by someone familiar with electricity. Apartment tenants or condominium owners should request their
building management to perform this check before calling for service.