GE
DRAFT
V
OLUSON
™ P8 / V
OLUSON
™ P6
DIRECTION 5723243, R
EVISION
6
DRAFT (M
AY
23, 2018)
B
ASIC
S
ERVICE
M
ANUAL
Chapter 7 - Diagnostics/Troubleshooting
7-25
7-6-1
Limitation of the Auto Tester
The following information will not be recorded. Depending on the moment the Auto Tester is activated,
this must be provided by the customer or the field engineer.
•
Which probe is in use and which probes are connected?
•
Which Mode is activated?
•
Which peripherals are connected (Dicom, Printer, etc..)?
Collected information from all steps above + exported system data and needed logs (Alt + D) can be
sent to the Make Center. With this information the Make Center can see how the customer is using the
system and reproduce potential failures.
NOTE:
Providing all information at once will help the Make Center find the root cause and speeds up finding a
solution for the customer.