Gamry Instruments LPI1010, Руководство оператора

Страница: 3 / 69

iii
If You Have Problems
Please visit our service and support page at www.gamry.com/service-support/. This page contains information on
installation, software updates, and training. It also contains links to the latest available documentation. If you are
unable to locate the information you need from our website, you can contact us via email using the link provided
on our website. Alternatively, you can contact us one of the following ways:
Internet www.gamry.com/service-support/
Telephone (215) 682-9330 9:00 AM–5:00 PM, US Eastern Standard Time
(877) 367-4267, Toll Free US and Canada Only
Please have your instrument model and serial numbers available, as well as any applicable software and firmware
revisions.
If you have problems in installation or use of a system containing a Load/Power Supply Interface (LPI1010) High
Voltage EIS Test System, please try to call from a phone next to your computer, where you can type and read the
screen while talking to us.
We will be happy to provide a reasonable level of free support for registered users of the LPI1010 system.
Reasonable support includes telephone assistance covering the normal installation, use, and simple customization
of a computerized system containing an LPI1010 system connected to a Windows
®
-compatible computer.
A service contract that extends both the hardware warranty and software update period is available at an
additional charge. Software updates
do not include software enhancements offered to our customers at additional
cost.
Enhancements to the LPI1010 system and Gamry’s standard applications software that require significant
engineering time on our part can be performed on a contract basis. Contact us with your requirements.