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Troubleshooting

44

Fault

Cause and troubleshooting

The FlexPlus cooking zone cannot be activated.

1.

Check the fault display by pressing any control.

2.

Continue to cook with the remaining cooking zones.

3.

Contact the after-sales service.

The hob is unable to connect to your home network or the extractor hood.

1.

Press any touch field to confirm the fault display.

2.

Continue cooking as usual without connecting to the home network.

3.

If 

 lights up again, contact customer service → 

Page 45

.

The cooking sensor has overheated and the cooking zone has been switched off.

Wait until the cooking sensor has cooled down sufficiently before activating the function
again.

The cooking sensor has overheated and all of the cooking zones have been switched off.

If you are not using the cooking sensor, remove it from the cookware and keep it away
from other cooking zones or heat sources. Switch on the cooking zones.

The battery in the cooking sensor is almost flat. The next time you cook, you may be inter-
rupted by the battery running out.

Replace the 3 V CR2032 battery. You can find additional information in "Replacing the
battery" → 

Page 31

.

The connection to the cooking sensor is interrupted.

Switch off the function and reactivate the function. 
→ 

"Connecting the wireless cooking sensor to the control panel", Page 26

The cooking sensor is broken or faulty.

Contact our technical customer service → 

Page 45

.

The wireless cooking
sensor display does
not light up.

The wireless cooking sensor is not responding and the display does not light up.

Replace the 3 V CR2032 battery. You can find additional information in "Replacing the
battery" → 

Page 31

.

If this does not solve the problem, press and hold the symbol on the cooking sensor for
8–10 seconds and then reconnect the cooking sensor to the hob. You can find more in-
formation about this in 
→ 

"Connecting the wireless cooking sensor to the control panel", Page 26

If the problem persists, contact our technical customer service → 

Page 45

.

The display on the
cooking sensor
flashes twice.

The battery in the cooking sensor is almost flat. The next time you cook, you may be inter-
rupted by the battery running out.

Replace the 3 V CR2032 battery. You can find additional information in "Replacing the
battery" → 

Page 31

.

The display on the
cooking sensor
flashes three times.

The connection to the cooking sensor is interrupted.

1.

Press and hold the symbol on the cooking sensor for 8 10 seconds.

2.

Reconnect the cooking sensor to the hob. 
→ 

"Resetting the wireless cooking sensor", Page 26

⁠ ⁠ ⁠ ⁠ ⁠ / 

The operating voltage is incorrect and outside of the normal operating range.

Contact your energy supplier.

The hob is not connected correctly.

Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.

 

Demo mode is activated.

1.

Disconnect the hob from the mains power supply.

2.

Wait for 30 seconds and connect the hob.

3.

Press any touch field within the next 3 minutes.

a

Demo mode has now been deactivated.

30.2 Displaying the fault code

If   lights up, select the relevant cooking zone and
press and hold the twist knob to read the fault code.

30.3 Standby mode in the event of an error
message

If the appliance displays an error message, the appli-
ance does not switch to standby mode.

Содержание CV2821 1 Series

Страница 1: ...en Information for Use CV2821 1 FlexInduction hob with integrated ventilation system Gaggenau...

Страница 2: ...2 A B 1 1 2 200 W 3 700 W 3 300 W 3 700 W 1 IEC 60335 2 6...

Страница 3: ...pliances without plugs Damage caused by in correct connection is not covered under the warranty The appliance can only be used safely if it is correctly installed according to the safety in struction...

Страница 4: ...water heaters obtain combustion air from the room in which they are installed and dis charge the exhaust gases into the open through an exhaust gas system e g a chim ney With the extractor hood switc...

Страница 5: ...er use hob protective grilles Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob The ventilation grille will quickly become ex t...

Страница 6: ...ur cookware Boiling pans dry may damage cookware or the appli ance Never place empty pans on a heated hotplate or al low to boil dry Incorrectly positioned cookware can cause the elec tronics to overh...

Страница 7: ...nd with fewer operating noises Clean or replace the filters at regular intervals The effectiveness of the filter is retained Product Information according EU 66 2014 can be found on the attached appli...

Страница 8: ...tion of the cookware base The material s from which the base of the cookware is made may affect the cooking result Cookware made of materials that distribute heat evenly in the pot such as saucepans w...

Страница 9: ...oustic filter CA084010 Unducted air recirculation kit CA08201 Ducted air recirculation kit 60 cm work surface CA08206 Ducted air recirculation kit 70 cm work surface CA08207 Teppan Yaki made from mult...

Страница 10: ...trol panel clean and dry Moisture re duces its effectiveness Do not place any cookware near the displays or touch fields The electronics may overheat Cooking zones You can find an overview of the diff...

Страница 11: ...s on the display panel To be gin setting up the connection press 2 Set up Home Connect Home Connect Page 34 To exit the initial set up press any symbol TwistPad with twist knob 9 TwistPad with twist k...

Страница 12: ...the cooking zone off again after 20 seconds If there are several pots and pans on the hob when the appliance is switched on the appliance only detects one item of cookware Requirement The hob is switc...

Страница 13: ...fective way of re moving the kitchen fumes Always adjust the setting according to the current con ditions To eliminate strong cooking smells select a high fan setting Using tall items of cookware may...

Страница 14: ...vapours The ventilation system then switches off automatically If the automatic function is activated with sensor con trolled run on in the basic settings the fan run on switches on automatically afte...

Страница 15: ...teaming braising Rice with double the volume of water 2 5 3 5 15 30 Rice pudding2 2 3 30 40 Potatoes boiled in their skin 4 5 5 5 25 35 Boiled potatoes 4 5 5 5 15 30 Pasta1 6 7 6 10 Stew 3 5 4 5 120 1...

Страница 16: ...es The Flex cooking zone consists of four inductors The inductors work independently of each other and only activate area of the hob that is covered by the cookware 11 1 Cookware positions for a singl...

Страница 17: ...k whether the cookware is suitable for induction cooking If you move cookware on the cooking zone that is being used or lift it the hob starts an automatic search and the heat setting that was previou...

Страница 18: ...hed on 1 Press a The preset heat settings light up in the cooking zone display a The cooking zones on the left hand side are linked 2 Set down a suitable item of cookware within 8 minutes a Once the c...

Страница 19: ...he cooking time to 14 2 Short term timer You can use the short term timer to set a time of up to minutes and once this time has elapsed a signal tone sounds for 3 minutes The short term timer runs ind...

Страница 20: ...a goes out a The cooking zone switches back to power level a The function is deactivated Notes In certain circumstances the booster function for pots may switch itself off automatically in order to p...

Страница 21: ...unds when the empty pan has reached the optimum temperature for adding oil and for adding the food Notes Do not place a lid on the pan Otherwise the func tion is not activated correctly Use a splatter...

Страница 22: ...available function settings for the frying sensor function Frying sensor func tion Temperature settings Cookware Availability Activation Frying with a little oil 1 2 3 4 5 All cooking zones 18 5 Swit...

Страница 23: ...ood after the signal tone sounds 5 Cooking time per serving Fry one portion after the other 6 Add water after the signal tone As soon as the wa ter has boiled add the food 7 Add the food after the sig...

Страница 24: ...cooking zone only continues heating for as long as this is necessary to maintain the temperature This saves energy Oil or fat do not overheat The temperature is continuously monitored This prevents t...

Страница 25: ...the recommen ded time Set the temperature to 115 C Frying with a large amount of oil in the pan func tion Heat the oil with the lid on When the signal tone sounds remove the lid and add the food Set...

Страница 26: ...conds of selecting the cook ing zone The battery in the cooking sensor is flat 4 If the connection cannot be established correctly due to a fault reset the cooking sensor Page 26 and repeat the connec...

Страница 27: ...the cooking sensor function The following overview shows a selection of dishes and is arranged by food type The temperature and the cooking time depend on the amount the condition and the quality of t...

Страница 28: ...atter3 170 4 8 Deep frying breaded mushrooms3 170 4 8 Deep frying mushrooms in beer batter3 170 4 8 1 Pre heat and cook with the lid on Add the food after the signal tone 2 Add the food right at the b...

Страница 29: ...Poaching Rice pudding1 85 40 50 Porridge1 85 10 15 Chocolate pudding1 85 3 5 Boiling Compote2 100 15 25 Fry with a large amount of oil Deep frying jam filled doughnuts3 160 5 10 Deep frying doughnuts3...

Страница 30: ...or cleaning purposes Remove the twist knob from the hob a A signal tone sounds a The indicator and the hob settings flash a The appliance stops heating a If a cooking timer is programmed this is pause...

Страница 31: ...a new one If required you can purchase a set with five silic one patches from specialist retailers from our cus tomer service or on our official website www gag genau com by quoting the article number...

Страница 32: ...in soapy water If the silicone patch comes loose use a new one 23 6 Cleaning Cooking sensor Clean with a damp cloth Do not place in the dish washer and do not get it wet When you are not using the co...

Страница 33: ...o preset the heat setting for the professional cook ing function Preset values1 Left flexible zone Top right cooking zone Bottom right cooking zone Check cookware cooking results Not suitable Not perf...

Страница 34: ...Connect app In networked standby mode the appliance requires a maximum of 2 W Hobs are not designed to be left unattended Al ways monitor the cooking process 25 1 Setting up the Home Connect app 1 Ins...

Страница 35: ...r service Not authorised Authorised is only displayed if customer service is at tempting to connect to the hob You can end this at any time after granting access WiFi signal strength Not connected to...

Страница 36: ...appliance identification consisting of appli ance codes as well as the MAC address of the in stalled Wi Fi communication module Security certificate of the Wi Fi communication mod ule to ensure a secu...

Страница 37: ...atically You can find out how to do this in Basic settings Page 33 Cleaning and servicing 28 Cleaning and servicing To keep your appliance working efficiently for a long time it is important to clean...

Страница 38: ...eramic 28 5 Changing the odour filter or acoustics filter Change the odour filter regularly Change the acoustics filters if they are dirty Note You can obtain odour filters or acoustics filters from s...

Страница 39: ...lter Clean the grease filters regularly Never work with naked flames close to the appli ance e g flamb ing 1 Remove the ventilation grille 2 ATTENTION Falling grease filters may damage the hob below G...

Страница 40: ...e dish washer When cleaning in the dishwasher the surface may become discoloured The discolouration does not affect its usability 28 8 Cleaning the overflow container The overflow container collects l...

Страница 41: ...though the appliance is switched off The run on function with sensor control setting is selected You can find additional information about this setting in Basic settings Page 33 The air intake is too...

Страница 42: ...asive cleaning products dishwater deter gent concentrated or scouring pads You can find more information about this under Cleaning and servicing Page 37 There is water in the cabinet un derneath the h...

Страница 43: ...nce with the circuit diagram Electronics fault If the fault cannot be eliminated inform after sales service An audible signal sounds The control panel is damp or an object is covering it Dry the contr...

Страница 44: ...does not light up Replace the 3 V CR2032 battery You can find additional information in Replacing the battery Page 31 If this does not solve the problem press and hold the symbol on the cooking senso...

Страница 45: ...ating plate The rating plate is located on the underside of the ap pliance The rating plate can be found On the appliance certificate On the underside of the hob towards the front The product number E...

Страница 46: ...of the characters before the slash in the product number E no which can be found on the rating plate Alternatively you can also find the model identifier in the first line of the UK Energy Label Name...

Страница 47: ......

Страница 48: ...4 81739 M nchen GERMANY www gaggenau com 9001832438 9001832438 en 040304 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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