Full Spectrum Laser Muse Galvo, Руководство по эксплуатации

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Technical Support is available 8am-5pm PST. Monday - Friday
support@fslaser.com • 702-802-3103
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Appendix B. Warranty
Within the first 30 days, Full Spectrum Laser will replace or repair any defective parts free of charge and
pay for ground shipping of parts. Overnight shipping is available at extra charge.
Outside the first 30 days, Full Spectrum Laser will replace or repair any defective part within the warranty
period free of charge but shipping charges are the responsibility of the customer. The warranty includes
parts and labor only. Shipping of defective and replacement components is excluded by the warranty.
The customer may arrange their own shipping or drop parts off to exchange parts at our warehouse free
of charge. Typically, Full Spectrum Laser has most replacement parts on hand for immediate shipment of
under warranty parts.
All defective parts must be returned to Full Spectrum Laser postage paid for evaluation before
replacements are issued unless otherwise authorized. The warranty is valid for normal use only and
excludes Acts of God, user error and use outside of normal parameters. Parts damaged by fires are
considered user error if the machine is left unattended. Just like operating a household gas stove, always
stand next to the machine with a fire extinguisher and be ready to turn it off in case of a fire and never
operate the machine unattended.
Prior to 8/7/2012, the extended warranty was charged separately and the Hobby Lasers had a 60-day
base warranty on all items excluding shipping unless an extended warranty was purchased.
After 8/7/2012, the Hobby lasers have a 60-day warranty on all items and a free extended limited 1- year
warranty which excludes consumable items/shipping included in their price. The limited warranty excludes
shipping and consumables and other normal wear and tear items. All electronic items (control cards,
power supplies, motors) and most mechanical items are covered under the extended warranty unless
damaged by abuse/fires. Consumables not covered include, but are not limited to, rubber parts such as
tubing, belts, plastic wheels, lenses, mirrors, other optics, and laser tubes. Within the first 30 days the
original purchaser may transfer the balance of your warranty to anyone else free of charge provided you
notify us in writing. Outside of the first 30 days, we will only provide warranty and tech support services
to the original purchaser unless a warranty transfer fee is paid as there is a cost involved with initial tech
support of new users and accounting fees. If you sell your machine, the warranty remains valid but the
buyer must arrange with the original purchaser to request RMAs and send in the machine for repairs
unless a warranty transfer fee is paid.
Please Note: Full Spectrum Laser DOES NOT offer warranties or customer support for 3rd Party
replacement parts, including replacement laser tubes. Use of such parts may not be compatible with
Full Spectrum Laser machines and can cause damage to your laser system.
Visit https://laser101.fslaser.com/support for most currently warranty postings.