Service Tickets
Alerts
422
U41840-J-Z125-7-76
Figure 254: Service Tickets Page
The
Service Tickets
page displays the following information about open service tickets:
●
Ticket
- The service ticket number.
●
Request ID
- The Request ID of the ticket.
●
State
- The current status of the service ticket (
Open
or
Closed
).
●
Priority
- The priority level of the service ticket (
Low
,
Middle
, or
High
).
●
Last Update
- The date when the service ticket was last updated by the system.
●
Details
- A brief description of the service ticket.
●
Close All
- Click to close all open service tickets.
●
Show Tickets
- Select an option to display
Open
tickets,
Closed
tickets, or
All
tickets.
●
Get individual ticket
- To display a specific ticket in the list, enter a ticket number and
click
Apply
.
I
Click a column heading to sort the rows in the table by that column. Click the column
heading again to reverse the sort order.
Use the
Service Tickets
page to perform the following tasks:
●
View details for a service ticket, including recommended actions (see
●
Add information to a service ticket (see
"Modifying a Service Ticket" on page 424
●
Send a service ticket to an e-mail address (see
).
Содержание ETERNUS CS800 S5
Страница 1: ...Edition June 2014 English ETERNUS CS800 S5 V2 3 1 User Guide ...
Страница 14: ...Contents U41840 J Z125 7 76 ...
Страница 30: ...Environmental Protection Important Information 28 U41840 J Z125 7 76 ...
Страница 48: ...Network Configuration System Description 46 U41840 J Z125 7 76 ...
Страница 80: ...Locating the Serial Number Hardware Description and Basic Operations 78 U41840 J Z125 7 76 ...
Страница 116: ...Further Configurations Installing the ETERNUS CS800 S5 Modules 102 U41840 J Z125 7 76 ...
Страница 149: ...Remote Management The Remote Management Console U41840 J Z125 7 76 135 Figure 84 Remote Management Pages Map ...
Страница 150: ...The Remote Management Console Remote Management 136 U41840 J Z125 7 76 ...
Страница 190: ...AIS Connect Configuration Wizards 176 U41840 J Z125 7 76 ...
Страница 200: ...Current Activity Overview Home Page 186 U41840 J Z125 7 76 ...
Страница 301: ...Configuration System U41840 J Z125 7 76 287 Figure 177 Network Configuration ...
Страница 353: ...Configuration Contacts U41840 J Z125 7 76 339 Figure 211 Primary and Secondary Pages ...
Страница 402: ...Reports Replication 388 U41840 J Z125 7 76 ...
Страница 406: ...Hardware Status 392 U41840 J Z125 7 76 Figure 236 System Board Page ...
Страница 432: ...Activity Log Status 418 U41840 J Z125 7 76 ...
Страница 442: ...Service Tickets Alerts 428 U41840 J Z125 7 76 ...
Страница 462: ...Reboot Shutdown Utilities 448 U41840 J Z125 7 76 ...
Страница 470: ...Common Problems and Solutions Troubleshooting 456 U41840 J Z125 7 76 ...
Страница 496: ...Additional Specifications for Scale Mode System Specifications S5 626 U41840 J Z125 7 76 ...
Страница 634: ...Index 634 U41840 J Z125 7 76 ...